16 publicaciones de empleo destacadas de machine learning platform en loreto cdmx (¡Están contratando!)

AI Engineer
Darwin AI —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Python
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Senior Data Engineer
International Flavors & Fragrances —Tlalnepantla, Méx.
- Tiempo completo
- Azure
- Informática
- Maestría
Managing Consultant, Advisors & Consulting Services, Performance Analytics
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
11d
Sr. Data Scientist
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Informática
- SQL
- Licenciatura
Senior AI Engineer
Ingersoll Rand —Ciudad de México, CDMX
- Microsoft Excel
- Informática
- Maestría
Data Analyst, AML & Regulatory Compliance
Nubank —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- SQL
- Python
- Seguro dental
- Seguro de la vista
Postulación rápida
Data & Analytics Specialist
Ford de México —Naucalpan, Méx.
- Tiempo completo
- Informática
- SQL
- Licenciatura
CRM Architect
PayJoy —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- SQL
AI DevOps Engineer
Ingersoll Rand —Ciudad de México, CDMX
- Microsoft Excel
- Azure
- Informática
Data Engineering Engineer
Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
- Oracle
- Informática
- ERP systems
- Seguro dental
- Seguro de la vista
Staff TAX VAT Analyst
Ford Motor Company —Naucalpan, Méx.
- Microsoft Excel
- Oracle
- ERP systems
Data Engineer II, DASH Device Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Preparación de alimentos
- Java
Senior Mobile Security Engineer
PayJoy —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Licenciatura
- Sin título de educación superior
- Seguro dental
- Seguro de la vista
Graphic Design Expert (International)
HumanSignal —Ciudad de México, CDMX
- Hasta $20 por hora
- Medio tiempo
- Home Office (Desde casa)
- Capacitación
- Experiencia en enseñanza
Senior Data Scientist, DTC
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Doctorado
- Informática
- Maestría
Postulación rápida
5d
Sr. Specialist Solution Architect - AI, AWS Mexico Commercial
Amazon Web Services Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Experiencia en bases de datos
- Licenciatura
1h

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AI Engineer

Darwin AI -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Slack
Inglés
Portugués
Atención al cliente
SaaS
Python

Descripción completa del empleo

We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology and AI.

As an AI Special Forces Specialist, you will play a critical role, acting as the first line of defense when clients encounter issues with their AI agents or need to integrate them with external systems. You’ll work directly with customers to resolve questions, troubleshoot technical problems, and collaborate with internal teams (CS, Onboarding, Product, and Engineering) to ensure issues are resolved promptly and thoroughly. Your work is key to maintaining strong client relationships and ensuring satisfaction with the Darwin AI experience.

In this role, you will:

Respond to customer inquiries via WhatsApp, email, and Slack, ensuring fast responses and high customer satisfaction.
Troubleshoot and resolve technical problems, especially those related to AI behavior, configuration, and API integrations
Monitor and act on alerts from internal tools like Slack channels and customer feedback submitted in the Darwin platform
Work closely with Product and Engineering teams, escalating complex issues and contributing to product improvements.
Document support activity in the appropriate platform, maintaining accurate logs of issues and resolutions.
Identify recurring issues and contribute to internal documentation and FAQs.
Collaborate with the Customer Success and Onboarding teams to ensure a seamless customer experience.
Audit AI conversations to detect bugs or opportunities for improvement.

Requirements

Experience in Customer Support, Technical Support, or Helpdesk roles, ideally in SaaS or tech environments.
Strong troubleshooting skills and ability to resolve issues efficiently.
Familiarity with AI behavior, JSON structures, and state machines (training provided).
Experience with AI configuration, WhatsApp, APIs, and third-party integrations.
Knowledge of process automation; experience with Zapier is a plus.
Programming knowledge, especially in Python, is a plus.
Ability to explain technical concepts clearly to both technical and non-technical audiences
Highly organized, with the ability to manage multiple support cases at once.
Strong written and verbal communication skills.
A customer-first mindset with a genuine desire to help clients succeed.
A team player with adaptability in fast-paced environments.
Passion for technology, AI, and continuous learning.

Benefits

Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills.
OpenAI or Gemini Premium License: Complimentary access to an OpenAI premium license for personal or professional use.
Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance.
Hybrid Work: We meet 2 days/week in our offices, the rest of the time you can work remotely from wherever you like!

Postulación rápida

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machine learning platform empleos en loreto cdmx

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CRM Architect

AI DevOps Engineer

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Senior Mobile Security Engineer

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Sr. Specialist Solution Architect - AI, AWS Mexico Commercial

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