6 publicaciones de empleo destacadas de aws data architect en nezahualcóyotl, méx. (¡Están contratando!)

Customer Service Reliability Engineer
Thales —Federal, CDMX
- Tiempo completo
- Oracle
- Informática
- Servicio al cliente
Lead AI Forward Engineer
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Azure
- DevOps
- Python
IT Network Operations Lead
l'Oréal —Ciudad de México, CDMX
- Incluye fines de semana
- Azure
- Gestión de venta al por menor
Postulación rápida
Lead Full Stack Web Developer and Shopify Expert
Onda —Álvaro Obregón, CDMX
- Tiempo completo
- Administración de personal
- SQL
- JavaScript
Postulación rápida
Customer Solution Architect
Teradata —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Azure
- Informática
- Experiencia en ventas
Postulación rápida
Architect AWS
Match Consulting —Ciudad de México, CDMX
- $50,000 a $60,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- SQL
- Licenciatura
- Trabajo desde casa
- Horarios flexibles
Postulación rápida
12h

Other jobs to consider

Find your next job by exploring related positions.

Especialista de Datos BI – AWS
Acute Talent —Ciudad de México, CDMX
Diseñar, construir y mantener soluciones de Business Intelligence que transformen datos en información accionable para la toma de decisiones.
$60,000 a $65,000 por mes
Postulación rápida
Ingeniero de Datos Jr
Match Consulting —Venustiano Carranza, CDMX
Modalidad híbrida (3 días presenciales por semana). Proyecto con duración de 6 a 12 meses y posibilidades de extensión. Soporte a usuarios de la capa Gold.
Desde $20,000 por mes
Postulación rápida
12d

Quiero recibir la alerta de empleo más reciente para aws data architect en nezahualcóyotl, méx.

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Customer Service Reliability Engineer

Thales -
Federal, CDMX

Postúlate ahora

Información del empleo

Tiempo completo

Cualificaciones

Oracle
Informática
Ingeniería de software
Plurilingüe
Servicio al cliente
Inglés
Google Cloud Platform
MongoDB
SQL
Respuesta a incidentes
Licenciatura

Descripción completa del empleo

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

As a Customer Reliability Engineer (CRE) you will ensure the best customer experience by assuring services reliability from customer eyes and making sure Incident/Service Requests are
resolved in the shortest timeframe. You will guarantee overall service quality and health by closing the loop with feedbacks to the PO & SRE regarding service issues and improvements. Improve service adoption and customer success by ensuring customers are getting the most from our Cloud Services.

Responsibilities

Manage Incidents/Service requests within Service Level Agreement (SLA), tracking SLA and taking actions in case of deviation.
Escalate to SRE or Engineering (L3) Incidents/Service requests that cannot be resolved.
Communicate with customers by keeping them informed about the updates related to Incidents/Service requests on a regular basis.
Write Work Instructions/Incident Response Plans for L1, automate WI based on alert.
Maintain high technical skills on solution/services, be Subject Matter Expert (SME) of selected solution/service.
Build and deliver technical webinar to Customers and other CRE, work with Solution Designer/Product Owner to build and Customer Success Manager/Customer Reliability Service Manager to plan such webinar.
Be Customer Champion for selected accounts, establish privileged relationship and deeper technical understanding for selected accounts, stay up to date on their plans regarding service usage.
Provide close support to Customer Reliability Service Manager when it comes to understanding of customer use cases and Incidents/Service requests.

Qualifications & Experience

Bachelor´s degree in computer science, software engineering, electronics engineering, or related fields.
At least 5 years of experience as an Application Engineer or Reliability Engineer facing customer.
Public cloud environments knowledge such as AWS or GCP.
Data base notions (Mongo DB, SQL, Data Dog, Oracle).
App development background focus.
Fluent in Spanish and English (B2).

Position Requirements

Mexican citizenship or work permit.
Hybrid role, office based in Polanco, Mexico City.
Availability to perform on-call (after hours) shifts once a month.

Say HI and learn more about working at Thales (Click Here)

#LI-JCB

#LI-HYBRID

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Postúlate ahora

Refina tu búsqueda

aws data architect empleos en nezahualcóyotl, méx.

Customer Service Reliability Engineer

Lead AI Forward Engineer

IT Network Operations Lead

Lead Full Stack Web Developer and Shopify Expert

Customer Solution Architect

Architect AWS

Other jobs to consider

Quiero recibir la alerta de empleo más reciente para aws data architect en nezahualcóyotl, méx.

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado