No Relocation Assistance Offered
Job Number #174808 - Del.Miguel Hidalgo, Mexico City, Mexico
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Credit to Cash Logistics Analyst
Location: CBS Mexico (Mexico City)
Are you ready to drive financial efficiency and optimize supply chain operations at our world-class Shared Business Services center? As the NA Credit to Cash Logistics Analyst, you will own the end-to-end monitoring, analysis, and resolution of logistics deductions, specifically focusing on shortages and vendor compliance. Reporting directly to the CBS Mexico Credit to Cash Jr. Team Leader, you will act as a critical business partner, collaborating cross-functionally with Customer Alliance and Commercial teams to resolve payment exceptions and protect cash flow. In this role, you will also champion digital transformation by identifying and supporting automation opportunities to standardize and simplify our global credit-to-cash processes.
Own deduction management and resolution workflows by validating logistics claims (shortages and vendor compliance), reviewing customer portals, and executing comprehensive dispute packages to secure outstanding balances.
Partner cross-functionally with key stakeholders—including Customer Alliance, Supply Chain Logistics, and Commercial teams—to identify the root causes of deductions, align on roles, and execute preventative strategies.
Lead financial month-end reporting and metrics analysis by tracking key performance indicators (KPIs), preparing executive commentary, and ensuring overall credit compliance to mitigate bad debt exposure.
Drive continuous improvement and digital transformation across the stream by identifying standardization opportunities and supporting the design, development, and maintenance of automation tools (RPA, OCR, and scripts).
Manage customer relationships and complex escalations through recurring alignment meetings, tracking end-to-end order adjustments, and recommending optimized reverse-logistics workflows.
Bachelor’s degree in Finance, Accounting, Business Administration, Supply Chain, or a closely related field
3+ years of experience in accounts receivable, credit-to-cash, collections, or logistics deduction management within a corporate or shared services environment
Verifiable proficiency utilizing enterprise resource planning systems (such as SAP) alongside advanced data tools
Experience navigating customer portals and executing end-to-end dispute workflows identifiable via resume summary
Strong technical curiosity with exposure to implementing or maintaining automation technologies (such as robotic process automation, optical character recognition, or script execution)
Exceptional communication and relationship-building skills, with the ability to translate complex financial and logistics anomalies into strategic data narratives
Experience working within a global Consumer Packaged Goods (CPG) or Fast-Moving Consumer Goods (FMCG) infrastructure
Analytical and self-directed problem-solving style, capable of driving operational decisions and managing structural process improvements under routine business timelines
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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