20 publicaciones de empleo destacadas en ultra (¡Están contratando!)

Technical Account Manager
HostPapa —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- PMP
- Inglés
Supply Planning Specialist
Edrington —Colonia Bosques de las Lomas, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
- Seguro de vida
5d
Assistant Financial Controller - Amanera
Aman Group Sarl —Río San Juan, Oax.
- Tiempo completo
- Administración de personal
- ERP systems
- Inglés
1d
Luxury Travel Consultant - German speaking
Ten Group —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
Postulación rápida
8d
Director of Rooms
Etéreo —Playa del Carmen, QRoo.
- Incluye fines de semana
- Inglés
- Licenciatura
- Mejora continua
Postulación rápida
8d
Aviation Health Coordinator
Viva —Apodaca, N. L.
- Trabajo híbrido
- Administración de personal
- Doctorado
- Análisis de datos
- Seguro de vida
Quality Assurance Engineer, Amazon Music, App Foundry
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Desarrollo de software
Factory Supply Planner / Planeador de Cadena de Suministro
BIC —Cuautitlán, Méx.
- Administración de personal
- Inglés
- Maestría
2d
Motion Design, Lead, Flex Creative
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
Accounting Senior Analyst
Edrington —Colonia Bosques de las Lomas, CDMX
- Microsoft Excel
- ERP systems
- Inglés
- Seguro de vida
2d
Jefe Consultor SAP
Viva —Apodaca, N. L.
- Trabajo híbrido
- Administración de personal
- Inglés
- Licenciatura
- Descuento de empleados
- Seguro de vida
9h
Chofer
Medicinas Ultra —San Juan Ocotán, Jal.
- $2,700 por semana
- Tiempo completo
- Bachillerato
- Conocimientos de mecánica
- Descuentos y precios preferenciales
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Auxiliar General de Almacén
Medicinas Ultra SA de CV —San Juan Ocotán, Jal.
- Desde $2,130 por semana
- Incluye fines de semana
- Carga de materiales pesados
- Bachillerato
- Almacén
- Descuentos y precios preferenciales
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
ASESOR DE VENTAS ULTRAHOGAR SUC PLAZA MALL
ULTRAHOGAR CANCUN —Supermanzana 227, QRoo.
- $10,500 a $14,500 por mes
- Contratación urgente
- Experiencia en ventas
- Servicio al cliente
- Bachillerato
Postulación rápida
23h
Practicantes Universitarios (Ama de Llaves)
Chileno Bay Resort —Cabo San Lucas, B.C.S.
- Tiempo completo
- Restaurante
- Trabajo al aire libre
Postulación rápida
SUPERVISOR DE RESTAURANTE
QUERENCIA PRIVATE GOLF & BEACH CLUB —San José del Cabo, B.C.S.
- Gestión de inventario
- Inglés
- Licenciatura
Postulación rápida
Practicantes Universitarios (Calidad)
Chileno Bay Resort —Cabo San Lucas, B.C.S.
- Tiempo completo
- Trabajo al aire libre
Postulación rápida
Intendencia
Medicinas Ultra —San Juan Ocotán, Jal.
- $2,100 por semana
- Tiempo completo
- Recursos humanos
- Limpieza
- Descuentos y precios preferenciales
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Practicantes Universitarios (Mantenimiento)
Chileno Bay Resort —Cabo San Lucas, B.C.S.
- Tiempo completo
- Restaurante
- Trabajo al aire libre
Postulación rápida
COCINERO(A) A
ROSEWOOD MANDARINA —Bahía de Banderas, Nay.
- $9,600 por mes
- Tiempo completo
- Preparación de alimentos
- Licenciatura
- Servicio de alimentos y bebidas
1d

Quiero recibir la alerta de empleo más reciente para ultra

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Technical Account Manager

HostPapa -
Desde casa

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Información del empleo

Tiempo completo

Cualificaciones

ITIL Foundation
Administración de personal
PMP
Inglés
Gestión de cuentas

Descripción completa del empleo

Position Summary

With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.

This role focuses on CloudBlue, a HostPapa business that powers cloud commerce for many of the world’s largest service providers, including major Telcos, distributors, and MSPs. CloudBlue enables partners to monetize and manage cloud services and subscriptions at scale, combining the agility of a high-growth business with the backing of a global organization.

As the Technical Account Manager, you will focus on maintaining and enhancing customer environments, coordinating platform maintenance, and providing proactive technical guidance. You will work closely with internal teams and customers to ensure optimal platform performance and strong customer satisfaction.

What you’ll do

Take ownership of customer service delivery across platform, professional, managed, and support services
Ensure high-quality service levels through monitoring, performance targets, and compliance with SLAs/contracts
Oversee incident, problem, and change management processes, driving resolution and root-cause analysis
Manage escalations and customer expectations with transparency and timely updates
Define and refine ITIL-based practices (change, release, capacity, knowledge, etc.) to improve service efficiency
Maintain continuity plans to recover systems and services during major outages or disasters
Collaborate with internal teams (support, sales, R&D, professional services) to deliver a “Customer First” strategy
Represent the brand with customers at a senior level, building trust and providing consultative advice on service delivery, costs, and functionality
Act as a technical advisor, understanding customer environments and sharing insights internally
Guide customers through upgrades, new releases, and best-practice solution deployments
Conduct quarterly or consultative reviews to identify trends, recommend improvements, and resolve obstacles
Maintain product knowledge and support documentation to enable effective solutions
Support team development through training objectives and process best practices
Support other tasks or projects as assigned to meet team and business needs

About you

8+ years in customer-facing roles (Technical Account Manager, Service Delivery Manager, Support Lead)
Fluent in English
Experience with service providers or cloud resellers, supporting enterprise clients
Proven stakeholder management skills: building trust, setting expectations, and strengthening relationships at all levels
Strong organizational ability to manage competing customer demands and priorities
Excellent communication, presentation, and relationship-building skills with global partners and internal teams
An analytical mindset to resolve technical and project management challenges
Flexible and willing to be on-call for high-severity customer issues
ITIL Foundation certification (V4 preferred); PMP, Agile, or Six Sigma are assets
Strategic thinker with customer focus and ability to see the bigger picture

What we offer:

This is a remote role open to candidates currently residing in Mexico
A competitive salary that values you and your unique skill sets
Career advancement & professional development opportunities to help you reach your full potential
Flexible work arrangements to support work/life balance

About us:

At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award-winning customer support in four languages.

Our HostPapa family values diversity and inclusion. We have a friendly company culture built on trust and respect spanning the entire company. With the acquisition of several companies into our product portfolio within the past year, we’re growing at an incredible rate and have ample opportunities for career growth.

Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!

HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

It is anticipated that this position will be performed outside of Ontario.

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ultra empleos

Technical Account Manager

Supply Planning Specialist

Assistant Financial Controller - Amanera

Luxury Travel Consultant - German speaking

Director of Rooms

Aviation Health Coordinator

Quality Assurance Engineer, Amazon Music, App Foundry

Factory Supply Planner / Planeador de Cadena de Suministro

Motion Design, Lead, Flex Creative

Accounting Senior Analyst

Jefe Consultor SAP

Chofer

Auxiliar General de Almacén

ASESOR DE VENTAS ULTRAHOGAR SUC PLAZA MALL

Practicantes Universitarios (Ama de Llaves)

SUPERVISOR DE RESTAURANTE

Practicantes Universitarios (Calidad)

Intendencia

Practicantes Universitarios (Mantenimiento)

COCINERO(A) A

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