17 publicaciones de empleo destacadas en customer satisfaction supervisor (¡Están contratando!)

OPEX Manager
Eaton —Querétaro, Qro.
- ERP systems
- Mantenimiento
- Microsoft Office
18h
Manager - Front Desk
Marriott International, Inc —Puerto Vallarta, Jal.
- Tiempo completo
- Bachillerato
- Recepción
- Servicios a huéspedes
2d
Chef-Pastry
Marriott International, Inc —Playa del Carmen, QRoo.
- Tiempo completo
- Administración de personal
- Preparación de alimentos
- Bachillerato
Chef Ejecutivo (a) Pasteleria-Multipropiedad
Marriott International, Inc —Playa del Carmen, QRoo.
- Tiempo completo
- Administración de personal
- Preparación de alimentos
- Bachillerato
Mechanic, Line Maintenance - Cancun CUN
American Airlines —Cancún, QRoo.
- Incluye fines de semana
- Inglés
- Bachillerato
14d
Shipping / Receiving I
The Gund Company - Monterrey —Santa Catarina, N. L.
- Tiempo completo
- Bachillerato
- Matemáticas
- Experiencia en manufactura
Postulación rápida
Inbound Sales & Customer Service Representative - (Home Services)
Pavago —México
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
1d
Medical Customer Service Representative
Pavago —México
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
21h
Supervisor de Implementaciones
UPS —Ciudad de México, CDMX
- Microsoft Excel
15h
Supervisor de Implementaciones
UPS —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
15h
Manager - IT Hotel Openings & Conversions
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- PMP
11h
Supervisor de Implementaciones
UPS —Guadalajara, Jal.
- Microsoft Excel
15h
Supervisor de Implementaciones
UPS —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
15h
Supervisor de Implementaciones
UPS —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
15h
Supervisor de Implementaciones
UPS —Monterrey, N. L.
- Microsoft Excel
15h
Supervisor de Implementaciones
UPS —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
15h
Supervisor de Implementaciones
UPS —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
15h

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OPEX Manager

Eaton -
Querétaro, Qro.

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Información del empleo

Hace 18 horas

Beneficios

Programa de tutoría a empleados

Cualificaciones

ERP systems
Mantenimiento
Microsoft Office
Maestría
Licenciatura
Mejora continua
SharePoint
Experiencia en manufactura
Negocios
Liderazgo

Descripción completa del empleo

Eaton’s IS VEH EMB division is currently seeking a OPEX Manager. Add sentence or two about what the business does/manufactures. Example – We are a leader in….

Insert Unique Benefit information (if relevant). Example – Field Service Representative roles offer company car and guaranteed 40-hour paid week.

Eaton announced, on June 11, 2026, the intent to combine its Mobility Group (including both the Vehicle and eMobility segments) with a new company. We expect to complete this process by the end of the first half of 2027. The compensation and benefits that will initially be offered for this position are based on Eaton's plans, programs and practices. If you are offered and accept this position and are actively employed by the Mobility Group when the transaction closes, the new company will provide further details to employees concerning compensation and benefits at that time.

What you’ll do:

Main Goal:

Lead Maintenance and Eaton Continuous Improvement System (ECIS) deployment, training and mentoring at the plant level. Main job duties center on the creation and implementation of predictive & preventative maintenance programs, site management systems, Lean tool, Six Sigma strategies, and robust problem-solving techniques, which will lead to improvements in factory margins, machine uptime, manufacturing lead time, delivery performance, employee safety and reductions in product/process variation. This position is also responsible for leading the execution and deployment of robust manufacturing processes and continuous improvement/manufacturing efficiency initiatives across the organization. Provides leadership in executing the organization’s annual improvement and strategic plans.

Job Responsibilities and Authority:
1 Proactively implements, promotes, and maintains a Zero Incident Safety Culture, through diligence in accident prevention, investigation, equiopment maintenance and rule enforcement
2 Works through the leadership team to lead the development and implementation of the site Eaton Continuous Improvement System strategy, actions, and cross-functional activities.
3 Actively participates in setting, communicating and achieving functional goals and objectives and develops and maintains performance metrics as required to monitor and improve performance.
4 Leads site actions for predictive and preventative maintenance, spare parts planning, machine capital projects, and equipment uptime
5 Utilizes Lean and Six Sigma tools to eliminate waste driving customer satisfaction, cost reduction, and improved working capital performance.
6 Assists in improvement activities including training, mentoring, facilitating RIEs, Kaizen events, Six Sigma projects, tool deployment, benchmarking, etc.
7 Analyzes organizational metrics and performs managerial reviews to evaluate results and recommend action plans to close gaps at an operational level.
8 Coordinates and assists with corporate initiatives, participating on teams to drive best practices across the site
9 Manages plant cost-out activities.
10 Drives complete employee engagement and enhancement of problem-solving knowledge at all levels.
11 Member of the plant leadership team in the advancement of the organization in the Operational Excellence.
12 Build Organizational Capability by hiring and developing MNT and CI competency, participates in annual development plans and provides input on organization capability/succession planning sessions
13 Identifies “Best in Class” manufacturing best practices and assists in their implementation throughout the Group.

Every Eaton employee possesses the authority to request a deviation should any process or product requirement does not align with documented standards. Furthermore, they are empowered to halt any defect, shipment, or process that may compromise product quality or the well-being of our customers, in strict accordance with Eaton's commitment to quality standards.

Qualifications:

Education Level Required:

Bachelor’s Degree from an accredited institution required

Years and Area of Experience Required:

5 years of related experience with 2 years of leadership experience with maintenance and Lean/CI Leadership. Demonstrated proficiency in various software applications like ERP Systems, MS Office suite, and Sharepoint.

Competencies Required:

Formal training/certification in Lean ( 5S, Standard work, Value Stream Mapping (VSM), Setup Reduction (SUR), Total Productive Maintenance (TPM), Lean Material Flow (LMF) and 6 Sigma with at least 3 years of related experience.
- Master’s degree in Business or Engineering from an accredited institution
- Experience in implementing Lean in multiple product environments
- Operations or Product Engineering experience atleast 5 years
- Experience managing/leading others in a manufacturing setting including 8D analysis. #LI-MB2

Soft Skills:

Teamwork, assertive communication, accountable, organized, self-directed and proactive.

Additional Information:

Organizational Chart:
Supervisor: Plant manager
Functional Manager (if applicable): CI Regional Lead
Incumbent (if applicable):
Peers (if applicable):
Direct reports (if applicable): CI Engineer/technitions
Maintenance supervisor
Indirect/Functional reports (if applicable): N/A

Dimensions:
Scope of Responsibilities: Local, regional, etc. Local
Record any measurable statistics which the position impacts: Productivity, Cost Out, CI and MNT metrics
How many employees does this position have responsibility for (span of control)? List any significant changes to the above dimensions if role is being re-evaluated. Elevated to staff level, adding mnt department responsiblity

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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