10 publicaciones de empleo destacadas en customer satisfaction supervisor (¡Están contratando!)

Telephone Operator
Marriott International, Inc —Puerto Vallarta, Jal.
- Tiempo completo
- Bachillerato
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Manager - Front Desk
Marriott International, Inc —Puerto Vallarta, Jal.
- Tiempo completo
- Bachillerato
- Recepción
- Servicios a huéspedes
2d
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TE Connectivity —Tecate, B.C.
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Chef-Pastry
Marriott International, Inc —Playa del Carmen, QRoo.
- Tiempo completo
- Administración de personal
- Preparación de alimentos
- Bachillerato
Chef Ejecutivo (a) Pasteleria-Multipropiedad
Marriott International, Inc —Playa del Carmen, QRoo.
- Tiempo completo
- Administración de personal
- Preparación de alimentos
- Bachillerato
Mechanic, Line Maintenance - Cancun CUN
American Airlines —Cancún, QRoo.
- Incluye fines de semana
- Inglés
- Bachillerato
Sr Quality System Engineer
Eaton —Ciudad Juárez, Chih.
- Inglés
- Licenciatura
- Mejora continua
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Shipping / Receiving I
The Gund Company - Monterrey —Santa Catarina, N. L.
- Tiempo completo
- Bachillerato
- Matemáticas
- Experiencia en manufactura
Postulación rápida
Inbound Sales & Customer Service Representative - (Home Services)
Pavago —México
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
2d
Medical Customer Service Representative
Pavago —México
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
1d

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Telephone Operator

Marriott International, Inc -
Puerto Vallarta, Jal.

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Información del empleo

Tiempo completo
Hace 2 días

Cualificaciones

Bachillerato
Sistemas de teléfono multilínea
Servicios a huéspedes

Descripción completa del empleo

Additional Information
Job Number26083599
Job CategoryRooms & Guest Services Operations
LocationPaseo de la Marina Sur #205, Puerto Vallarta, Jalisco, Mexico, 48354
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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customer satisfaction supervisor empleos

Telephone Operator

Manager - Front Desk

SUPV MANUFACTURING ENGINEERING

Chef-Pastry

Chef Ejecutivo (a) Pasteleria-Multipropiedad

Mechanic, Line Maintenance - Cancun CUN

Sr Quality System Engineer

Shipping / Receiving I

Inbound Sales & Customer Service Representative - (Home Services)

Medical Customer Service Representative

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