4 publicaciones de empleo destacadas en customer satisfaction supervisor (¡Están contratando!)

Sr Quality System Engineer
Eaton —Ciudad Juárez, Chih.
- Inglés
- Licenciatura
- Mejora continua
4d
Shipping / Receiving I
The Gund Company - Monterrey —Santa Catarina, N. L.
- Tiempo completo
- Bachillerato
- Matemáticas
- Experiencia en manufactura
Postulación rápida
Inbound Sales & Customer Service Representative - (Home Services)
Pavago —México
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
2d
Medical Customer Service Representative
Pavago —México
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
23h

Other jobs to consider

Find your next job by exploring related positions.

Customer Service Representative
Prosper Capital —Desde casa
Help improve internal processes that enhance resident satisfaction. Maintain resident satisfaction scores of 4.5 stars or higher.
$105 a $175 por hora
Postulación rápida
3d
Bilingual Customer Service Representative
Law Office Of Vivian Szawarc —Cuauhtémoc, CDMX
The successful candidate will effectively solve customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and…
$9,000 a $19,000 por mes
Postulación rápida
20h

Quiero recibir la alerta de empleo más reciente para customer satisfaction supervisor

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Sr Quality System Engineer

Eaton -
Ciudad Juárez, Chih.

Postúlate ahora

Información del empleo

Hace 4 días

Cualificaciones

Six Sigma Green Belt
Inglés
Licenciatura
Mejora continua
Experiencia en manufactura
Negocios
Liderazgo

Descripción completa del empleo

Eaton’s ES AMER ARS division is currently seeking a Sr Quality System Engineer.

What you’ll do:

Job Summary:

The Quality System Engineer Senior provides leadership and technical expertise in the deployment, governance, and continuous improvement of the Quality Management System (QMS). This role is responsible for ensuring compliance with customer, regulatory, and corporate requirements, while driving process discipline, product integrity, and continuous improvement initiatives to enhance operational performance and customer satisfaction.

Job Responsibilities:

Lead, coordinate, deploy, and continuously improve the Quality Management System across the organization by guiding cross-functional teams to achieve operational excellence.
Act as system owner for ISO 9001 standards, ensuring compliance, sustainability, and readiness for certifications and audits.
Define strategies to meet customer, regulatory, and corporate quality requirements while improving process effectiveness and efficiency.
Coordinate, deploy, support and maintain the Eaton Quality Management System in the organization by leading cross-functional teams in order to achieve operational excellence.
Coordinate, deploy, support and maintain the implementation of LPA process in the organization
Coordinate and lead internal and external audits for ISO 9001 standards compliance
Ensure timely implementation of corrective actions and/or opportunities identified at the internal assessments, quality ISO 9001 audits and monthly performance operation review.
Coordinate and direct the organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.
Ensure process discipline, identify risks and opportunities, take necessary actions, quickly address issues, and achieve desired levels of efficiency and effectiveness.
Ensure data integrity by recording all changes and signatures compliance with requirements.
Mentor and support junior quality engineers and auditors, promoting best practices and organizational capability building.

Qualifications:

Education Level:

Bachelor’s degree Engineering, business administration or other science.

Years and Area of Experience:

Minimum of 5 years of experience in Quality Systems, Quality Engineering, or similar roles.

Technical Knowledge:

Strong knowledge and interpretation of ISO 9001, and ISO 14001 standards.
Experience leading internal and external audits.
Certfied as internal auditor leader (preferred).
Solid understanding of quality tools and problem-solving methodologies.
Six Sigma Green Belt certification (preferred).
Certified as internal auditor in IATF-16949 (preferred)
Strong knowledge of manufacturing processes.
English proficiency at an advanced level (spoken and written).

Soft Skills:

Strategic thinking and systems mindset.
Strong leadership and influence without direct authority.
Proven ability to drive results and build organizational capability.
Excellent communication and cross-functional collaboration skills.
High sense of ownership, accountability, and decision-making ability.

Additional Information:

Organizational Chart:
1. Supervisor Quality Manager
2. Functional Manager (if applicable) N/A
3. Incumbent (if applicable) N/A
4. Peers (if applicable) Supplier Quality Leader, Sr Quality Engineer
5. Direct Reports (if applicable) Quality Engineering Technician
6. Indirect/Functional Reports (if applicable) N/A

Dimensions:
1. Scope of Responsibilities: Local, regional, etc. Local
2. How many employees does this position have responsibility for (span of control)? 3
3. List any significant changes to the above dimensions if role is being re-evaluated N/A
4. Record any measurable statistics which your position impacts such as production expenses, maintenance expenses, sales volumes, payroll costs, capital expenditures, research budgets, cost of purchases, value of inventories controlled, employees supervised (direct and indirect).

Customer Satisfaction
ISO 9001 certification

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Postúlate ahora

Refina tu búsqueda

customer satisfaction supervisor empleos

Sr Quality System Engineer

Shipping / Receiving I

Inbound Sales & Customer Service Representative - (Home Services)

Medical Customer Service Representative

Other jobs to consider

Quiero recibir la alerta de empleo más reciente para customer satisfaction supervisor

What you’ll do:

Qualifications:

Soft Skills:

Additional Information:

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado