20 publicaciones de empleo destacadas en administrator (tools & automation) (¡Están contratando!)

L3 Support Engineer
Cognizant —San Luis Potosí, S. L. P.
- Tiempo completo
- Servicio al cliente
5h
Senior Database Administrator
Solera —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Licenciatura
- Experiencia en manufactura
10h
Salesforce Sales Cloud Developer
Riveron —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- DevOps
- ERP systems
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Azure Engineer III
McDonald's Corporation —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Access
- Azure
- Administración de personal
Postulación rápida
Cloud Security
Tata Consultancy Services —Guadalajara, Jal.
- Administración de personal
- Informática
- Inglés
Senior DevOps Engineer
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- DevOps
- Inglés
- Programa de referidos
Postulación rápida
Oracle DBA
Cognizant —Colonia Polanco, CDMX
- Tiempo completo
- Trabajo híbrido
- Oracle
- Administración de personal
- Informática
11d
Senior ServiceNow Developer
BSL-LIM Mexico —Jalisco, Jal.
- Tiempo completo
- Azure
- Administración de personal
- Informática
- Seguro dental
- Seguro de la vista
Postulación rápida
Sr ServiceNow Technical Consultant
Vector 70 —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- DevOps
- Inglés
- JavaScript
Postulación rápida
Senior C++ Systems Engineer – Windows Platform
Delinea —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- C++
- Desarrollo de software
- Seguro de vida
Senior Salesforce Solutions Engineer (Service Cloud)
Sovos Compliance —Ciudad de México, CDMX
- Administración de personal
- Informática
- Inglés
Postulación rápida
6d
Sr. AWS Solutions Architect
BSA-JLL - LaSalle Partners, MEX —Jalisco, Jal.
- Tiempo completo
- Azure
- Administración de personal
- DevOps
Postulación rápida
Cloud Engineer, DBA (Remote LATAM)
Atmosera —Desde casa
- Home Office (Desde casa)
- Azure
- Administración de personal
- Informática
Postulación rápida
HR LEARNING MANAGEMENT SPECIALIST
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Vacaciones adicionales o permisos con goce de sueldo
DevOps Engineer (GCP)
Particle41 —Desde casa
- Home Office (Desde casa)
- Administración de personal
- Informática
- DevOps
Postulación rápida
QA Salesforce Senior - 2769
Xideral —Guadalajara, Jal.
- Experiencia en ventas
- Salesforce
- Inglés
- Seguro de vida
Postulación rápida
Salesforce Quality Engineer
BigCommerce —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
6d
Salesforce Quality Engineer
Commerce —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
6d
Senior Salesforce Developer (Service Cloud)
Sovos Compliance —Ciudad de México, CDMX
- Administración de personal
- Informática
- Inglés
Postulación rápida
6d
Senior DevOps Engineer
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- DevOps
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo

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L3 Support Engineer

Cognizant -
San Luis Potosí, S. L. P.

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Información del empleo

Tiempo completo
Hace 5 horas

Cualificaciones

TCP
Servicio al cliente
DHCP
Hardware de computadora
Software de acceso remoto
DNS

Descripción completa del empleo

Job Summary
Contribute as a systems engineer managing Windows based endpoints core networking connectivity and enterprise desktop environments in a secure office setting. Provide remote and onsite troubleshooting for employees maintain stable infrastructure and ensure prompt resolution of incidents to enable reliable productivity and support the company mission of delivering high quality services to global customers. This is for Field services support roles.

Responsibilities
Provide advanced troubleshooting for Windows based desktops and laptops to quickly restore service and minimize disruption to business operations.
Manage user account tasks in enterprise systems such as access changes and workstation configuration to maintain a secure and reliable environment.
Perform root cause analysis for recurring Windows and desktop incidents to reduce future issues and improve user experience.
Monitor system performance of end user devices to identify potential problems early and initiate corrective actions before they affect productivity.
Implement standard images and configuration baselines for Windows devices to ensure consistency compliance and simplified support across the organization.
Coordinate with networking teams to validate device connectivity and resolve issues related to switches routers and wireless access while maintaining security standards.
Maintain accurate documentation for system configurations support procedures and troubleshooting steps to enable efficient knowledge sharing within the team.
Provide timely remote assistance through approved support tools to diagnose software hardware and connectivity problems for office based staff.
Execute patching and updates for Windows operating systems and core desktop applications to strengthen security posture and align with corporate policies.
Collaborate with infrastructure and security teams to enforce endpoint protection standards and ensure devices meet regulatory and audit requirements.
Track incidents and service requests in the ticketing system to meet service level targets and provide transparent communication to requestors.
Support hardware lifecycle activities such as device setup asset tracking and replacement planning to maintain a healthy endpoint inventory.
Contribute to process improvement initiatives by suggesting enhancements to support workflows monitoring and automation that optimize service quality.
Assist in user onboarding and offboarding activities by preparing desktops configuring profiles and ensuring appropriate access for a smooth transition.
Coordinate with application owners to validate compatibility and performance of critical business applications on Windows endpoints.
Engage in continuous learning of new Windows features security enhancements and remote support techniques to improve service delivery.
Participate in incident reviews to capture lessons learned and refine response procedures for desktop and networking related events.

Qualifications
Demonstrate solid experience managing and supporting Windows client operating systems including installation configuration and troubleshooting in a corporate environment.
Exhibit strong knowledge of networking fundamentals such as TCP IP DNS DHCP and VPN connectivity as applied to end user devices.
Apply proven experience in desktop support including remote diagnostics hardware issue resolution and software deployment for office based staff.
Utilize effective communication and customer service skills to interact with diverse stakeholders and clearly explain technical issues in accessible language.
Show familiarity with enterprise tools for ticketing remote access endpoint management and antivirus to handle daily operational tasks efficiently.
Display an analytical mindset with the ability to prioritize multiple incidents and drive them to resolution within agreed service timelines.
Present any exposure to scripting or automation for repetitive desktop support tasks as an additional advantage that supports operational efficiency.

Certifications Required
Preferred certifications include Microsoft Certified Systems Administrator or equivalent Windows focused credential relevant to systems and desktop support.

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