19 publicaciones de empleo destacadas de care analyst en ciudad de méxico, dif (¡Están contratando!)

Banamex-Analista Jr de Negocios (Canales digitales)
Citi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Microsoft Office
- Licenciatura
8h
Mexico City Analyst
AIG SEGUROS MEXICO S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Presencial
Postulación rápida
9d
Sr Accounts Receivable Analyst
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
2d
Financial SR Analyst
Strada Global —Ciudad de México, CDMX
- Inglés
1d
Tax Compliance Sr. Analyst, International Tax Compliance
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
Intern Crédito y Cobranza (Polanco, CDMX)
Schneider Electric —Ciudad de México
- Microsoft Excel
- Administración de personal
- Inglés
8d
Financial Tax Analyst
BT —Ciudad de México, CDMX
- Liderazgo
10h
Data Platform Managed Services & Operations-Vice President
BlackRock Investments —Ciudad de México, CDMX
- Azure
AI DevOps Engineer
Ingersoll Rand —Ciudad de México, CDMX
- Microsoft Excel
- Azure
- Informática
Senior AI Data Engineer
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- CAD
- SQL
- Presencial
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Counter Analyst
AIG SEGUROS MEXICO S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Postulación rápida
System Analyst - Finance Applications
AIG SEGUROS MEXICO S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Presencial
- Seguro de vida
Postulación rápida
(Internal Recruitment) - AI Quality Analyst, Helpshift Care AI
Keywords Studios —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Mejora continua
Postulación rápida
13h
CBS Sr. Accounting & Reporting Analyst - Hills Pet Nutrition (174820)
Colgate-Palmolive —Miguel Hidalgo, CDMX
- Microsoft Excel
- ERP systems
- Inglés
2d
Associate, Industrial & Laboratory Systems Engineering
Alcon —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Informática
- Inglés
- Horarios flexibles
23h
CBS Sr. Accounting & Reporting Analyst - North America
Colgate-Palmolive —Ciudad de México, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
1d
Senior Credit Analyst
HSBC Global Services Limited —Cuauhtémoc, CDMX
- Tiempo completo
- Español
- Inglés
- Capacidad analítica
20h
Senior Credit Analyst
HSBC Global Services Limited —Cuauhtémoc, CDMX
- Tiempo completo
- Inglés
- Capacidad analítica
- Licenciatura
20h
Sr. Vendor Specialist, Camera, TCEE
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Inglés
2d

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Mexico City Analyst
AIG SEGUROS MEXICO S.A. DE C.V. —Ciudad de México, CDMX
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
Postulación rápida
9d
Decision Intelligence Analyst - Mexico City
ailylabs —Ciudad de México, CDMX
As a Decision Intelligence Analyst, you will be at the heart of how Aily's platform comes to life for our clients. Bonus points if you have:
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Banamex-Analista Jr de Negocios (Canales digitales)

Citi -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 8 horas

Cualificaciones

Administración de personal
Microsoft Office
Licenciatura
Recursos humanos
Requisitos comerciales
Administración del tiempo

Descripción completa del empleo

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Ops Sup Analyst 2 is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 2 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

Update help content used by Knowledge Hub end users to service client inquires, as needed
Execute work assigned, including annual review certification and change requests
Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval
Conduct needs assessment and update content or develop content related solutions according to business requirements
Research and seek out solutions to inquiries on help content and all other open items related to business including policy gaps and changes
Monitor work progression ensuring completion of assignments by requested due date
Ensure consistent application of team process controls
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

0-2 years relevant experience
Proficient in Microsoft Office
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Self-motivated and detail oriented
Proven organization and time management skills
Demonstrated problem-solving and decision-making skills
Consistently demonstrates clear and concise written and verbal communication skills

Education:

Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

•Review and analyze problems reported by the Contact Center, Branch, Business Partners and/or escalated by senior management in the aforementioned channels to determine if it is related to a current incident, if it requires the registration and documentation of a new failure scenario or if it refers to an atypical case.

•Evaluate the volume of impact of each event to determine the prioritization of care together with your manager.

•Timely monitoring of incidents that are recorded in the channels and acting as a business representative interacting with the areas involved.

•Document the problem, the reviews and actions that were taken to correct it; or the definition determined with Production Management and Technology for the solution.

•Liaison between the affected management and operations with Production Management/Technology

•Carry out constant evaluations of open incidents to determine if it is feasible to continue or a project is required to solve the problem.

•Prepare metrics and reports to present to Senior Management and multidisciplinary forums.

•Confirm compliance with the controls in the incident process that the area has through the three channels.

•In the absence of your manager, serve as support for decision making, consulting the Senior Manager in advance.

Job Family Group:

Operations - Core

Job Family:

Operations Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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care analyst empleos en ciudad de méxico, dif

Banamex-Analista Jr de Negocios (Canales digitales)

Mexico City Analyst

Sr Accounts Receivable Analyst

Financial SR Analyst

Tax Compliance Sr. Analyst, International Tax Compliance

Intern Crédito y Cobranza (Polanco, CDMX)

Financial Tax Analyst

Data Platform Managed Services & Operations-Vice President

AI DevOps Engineer

Senior AI Data Engineer

Counter Analyst

System Analyst - Finance Applications

(Internal Recruitment) - AI Quality Analyst, Helpshift Care AI

CBS Sr. Accounting & Reporting Analyst - Hills Pet Nutrition (174820)

Associate, Industrial & Laboratory Systems Engineering

CBS Sr. Accounting & Reporting Analyst - North America

Senior Credit Analyst

Senior Credit Analyst

Sr. Vendor Specialist, Camera, TCEE

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Quiero recibir la alerta de empleo más reciente para care analyst en ciudad de méxico, dif

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