Technical Resource Center Analyst
Hitachi Rail —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
(Senior) Data Team Lead
IQVIA —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Liderazgo
Informatica Power Center Developer - Junior
Mirai Advisory SL —Nápoles, CDMX
- Oracle
- Informática
- Inglés
Postulación rápida
Senior IT Analyst – Digital Workplace & AI Enablement
DiDi Global —Cuauhtémoc, CDMX
- Informática
- Inglés
- Licenciatura
Manager, GBS - Finance Intelligence AI
Kraft Heinz Company —Ciudad de México, CDMX
- Informática
- Licenciatura
- Python
14d
Merchant Care Analyst
Checkout.com —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Servicio al cliente
- Salesforce
Postulación rápida
Senior Software Engineer
Zendesk —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
Software Developer, Senior
Qualcomm —Ciudad de México, CDMX
- Tiempo completo
- Informática
- DevOps
- Java
Senior Software Engineer with Accounting Experience (LATAM)
Sezzle —Ciudad de México, CDMX
- $5,000 a $9,500 por mes
- Tiempo completo
- Home Office (Desde casa)
- Informática
- DevOps
- Java
Senior Data Analyst
MVC Mexico City Marketing & Sales —Ampliación Granada, CDMX
- Azure
- Informática
- Inglés
Sr. Cyber Risk Analyst
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Administración de personal
- Informática
- Maestría
Postulación rápida
11d

Related jobs to explore

Based on your search for sr. analyst data science

Data Analyst
Sezzle —Ciudad de México, CDMX
Degree in statistics, math, actuarial science, economics, data science, computer science or related quantitative discipline. Coding assessment (~1.5 hours).
$2,800 a $6,800 por mes
Demand Planning & Forecasting Analyst
PepsiCo —Miguel Hidalgo, CDMX
Experience building dashboards and data visualizations using Power BI or similar tools. Partner with forecasting and planning teams to solve business challenges…
5d

Quiero recibir la alerta de empleo más reciente para sr. analyst data science en loreto cdmx

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

sr. analyst data science jobs near loreto cdmx

Empleos de Senior Software Engineer en Monterrey, N. L.

Empleos de Senior Software Engineer en Desde Casa

Empleos de Senior Software Engineer en Guadalajara, JAL.

Empleos de Trade Analyst en Ciudad De México

Empleos de Collections Analyst en Ciudad De México

Empleos de It en Torreón, Coah.

Empleos de Engineering Team Leader en Benito Juárez, Cdmx

Empleos de Team Foods México, S A De en Morelia, Mich.

Empleos de Grupo Team en Ciudad De México

Empleos de Engineering Team Leader en Ramos Arizpe, Coah.

Empleos de Team Leader en San Luis Potosí

Empleos de Community Manager Experiencia en Cuautitlán Izcalli, Méx.

Empleos de Finance Manager en San Luis Potosí, S. L. P.

Empleos de Finance Manager en Villa Coapa, CDMX

Empleos de Account Manager en Ciudad De México

Empleos de Finance Manager en Ciudad De México

Empleos de Finance Manager en San Sebastianito, JAL.

Empleos de Operations Analyst en Monterrey, N. L.

Empleos de Senior Project Manager en Ciudad De México

Empleos de Python Developer en Guadalajara, JAL.

Technical Resource Center Analyst

Hitachi Rail -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo

Cualificaciones

Jira
TCP
Administración de personal
Informática
Plurilingüe
Centro de llamadas
Gestión de servicios de TI
Inglés
DHCP
Licenciatura
DNS
ServiceNow
Linux
TCP/IP
Gestión de cuentas
Directorio activo
Tecnologías de la información

Descripción completa del empleo

Function

GCSS

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Job description

The Technical Resource Center Analyst provides first-line technical support to internal and external customers, resolving technical issues and escalating complex problems as needed to ensure minimal disruption and high customer satisfaction.

The Role

Respond to technical inquiries via phone, email, and chat, providing timely and accurate solutions.
Diagnose and troubleshoot hardware, software, and network issues for various HITACHI VANTARA products and services.
Document all support interactions, resolutions, and escalations thoroughly in the ticketing system.
Perform basic system administration tasks, including user account management and password resets.
Collaborate with senior technical staff and other departments to resolve complex technical problems.
Maintain and update knowledge base articles and technical documentation.
Educate users on best practices and self-service options.
Participate in training programs to enhance technical skills and product knowledge.
Identify recurring issues and contribute to process improvement initiatives.
Adhere to established service level agreements (SLAs) and support procedures.

What You’ll Bring

Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
1-3 years of experience in a technical support role, preferably in a helpdesk or call center environment.
Strong understanding of Linux OS, Windows operating systems, Microsoft Active Directory, and basic networking concepts (TCP/IP, DNS, DHCP).
Familiarity with Storage and SAN Protocol (FC, iSCSI, FCOE, nVME)
Familiarity with IT service management (ITSM) tools and ticketing systems (e.g., ServiceNow, Jira Service Desk).
Excellent communication skills, both written and verbal, in English and Spanish.
Strong problem-solving and analytical abilities.
Ability to work independently and as part of a team in a fast-paced environment.
Customer-focused with a strong commitment to providing exceptional service.
Ability to prioritize tasks and manage multiple issues simultaneously.
Knowledge of HITACHI VANTARA products or enterprise storage solutions is a plus.

#LI-FC2

About us

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Postúlate ahora

Refina tu búsqueda

sr. analyst data science empleos en loreto cdmx

Technical Resource Center Analyst

(Senior) Data Team Lead

Informatica Power Center Developer - Junior

Senior IT Analyst – Digital Workplace & AI Enablement

Manager, GBS - Finance Intelligence AI

Merchant Care Analyst

Senior Software Engineer

Software Developer, Senior

Senior Software Engineer with Accounting Experience (LATAM)

Senior Data Analyst

Sr. Cyber Risk Analyst

Related jobs to explore

Quiero recibir la alerta de empleo más reciente para sr. analyst data science en loreto cdmx

Related Searches

Explorar empleos en más ubicaciones

Our Company

Job description

About us

Fostering innovation through diverse perspectives

How we look after you

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado