20 publicaciones de empleo destacadas de compensation technology & en desde casa (¡Están contratando!)

Remote Technical Support Agent | Smart Home Technology
Resolv.Global —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Servicio al cliente
- Inglés
Postulación rápida
Technical Support Engineer (Remote, MEX)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Linux
Performance Strategist (Demand Gen) (Performance Marketing) (Mexico)
Thrive Digital —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Seguro dental
- Horarios flexibles
7d
Manager, Product Operations
Entrepreneurs' Organization —Desde casa
- Administración de personal
- Licenciatura
- Disponible para viajar
Implementation Consultant
Samsara —Desde casa
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Inglés
- Permiso de maternidad y paternidad
Installation Specialist
Samsara —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Bachillerato
- Permiso de maternidad y paternidad
Business Development Representative I
Arrow Electronics, Inc. —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Análisis de datos
- Inglés
- Microsoft Office
- Seguro dental
- Seguro de la vista
Regional HR Advisor, Latin America
Rippling —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Recursos humanos
Sr. Knowledge Developer
Samsara —Desde casa
- Home Office (Desde casa)
- Administración de personal
- Licenciatura
- Sin título de educación superior
- Permiso de maternidad y paternidad
Senior Database Reliability Engineer
Sezzle —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Informática
- DevOps
Account Executive, Partnerships & Growth
Woliba —Desde casa
- Tiempo completo
- Experiencia en ventas
- Inglés
- Disponible para viajar
Postulación rápida
Mid Market Account Executive - LATAM
BlueCat Networks —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
Platform Professional Services Sr. Consultant - NG SIEM (Remote, MEX)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- Inglés
DevOps Engineer - Latam
IDT —Desde casa
- Home Office (Desde casa)
- Azure
- Informática
- DevOps
- Programa de referidos
Postulación rápida
E-commerce Account Manager
Simplistic, LLC —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- HTML
Postulación rápida
Performance Manager (Demand Gen) (Performance Marketing) (Mexico)
Thrive Digital —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Capacitación
- Liderazgo
- Seguro dental
- Horarios flexibles
Postulación rápida
Global Account Manager - America Móvil
Salesforce —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Experiencia en ventas
AI Security Solutions Consultant (Remote, MEX)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Azure
- Inglés
Director of AI & Systems Architecture
Allview Real Estate —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Mantenimiento
Postulación rápida
React Lead Developer
Arrow Electronics, Inc. —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- DevOps
- Inglés
- Seguro dental
- Seguro de la vista

Quiero recibir la alerta de empleo más reciente para compensation technology & en desde casa

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Remote Technical Support Agent | Smart Home Technology

Resolv.Global -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

CRM software
Servicio al cliente
Inglés
Microsoft Office
Uso de computadora
Habilidades de comunicación

Descripción completa del empleo

We are looking for a technically minded, patient, and customer-focused professional to join our remote technical support team in Mexico.

In this role, you will be the direct point of contact for residents who need help with their smart home devices, supporting them through inbound calls and emails to get their technology working the way it should.

The company you will be supporting works with leasing companies across the US to provide and maintain smart home technology solutions in residential properties. Their focus is on building lasting relationships with clients by making sure residents are well looked after long after they move in. If you enjoy solving technical problems, explaining things clearly, and giving people a genuinely helpful experience, this role is a great fit.

This is a fully remote, full-time position based in Mexico. Training runs for 4 to 5 weeks and includes both video modules and hands-on time with the actual devices you will be supporting, so you will feel confident and well-prepared before going live.

Please note: You must meet the hardware requirements before your start date. Candidates who do not meet these requirements will not be able to move forward in the process.

What You Will Do

Handle inbound technical support calls and emails from residents experiencing issues with their smart home devices
Troubleshoot common problems such as Wi-Fi connectivity issues, device pairing failures, and general setup questions
Walk residents through solutions clearly and calmly, adjusting your explanations to their level of comfort with technology
Log and manage all interactions accurately in CRM software
Handle both voice and email support channels, managing multiple tasks at the same time
Stay up to date with product changes and adapt to an evolving support environment

Schedule and Compensation

$5.50 USD per hour
Paid weekly in arrears
Independent Contract
Mon to Fri, 8:30 AM – 6:30 PM MST
Training duration: 4 to 5 weeks (paid)

Technical Requirements (Essential)

To be considered, candidates must meet all technical requirements below:

Windows 11 PC (Mac not supported)
16 GB RAM
i5 processor and up
Dual monitors
Webcam
Headset with mic
Fibre internet with a wired connection (Ethernet cable)
Backup power solution
Microsoft Teams / Office 365

Applications that do not meet the minimum technical requirements may not move forward in the process.

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our process includes:

Resume and Prescreen Questionnaire Review
One-Way Video Interview
Live Interview
Final Interview
Offer

Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for the position.

Requirements:

What We Are Looking For

Strong verbal and written communication skills in English
At least 1 year of customer service experience, ideally in a role that handled both calls and emails
A genuine interest in technology and the confidence to troubleshoot device and connectivity issues
Good physical dexterity for working with smart home hardware during the hands-on training period
Experience with CRM software and solid general computer skills
A patient, methodical approach to problem-solving with the customer always in mind
The ability to manage your time and stay focused in a fast-paced remote environment
Comfort with basic financial and leasing terminology, as you will be working in a property management context
Currently residing in Mexico

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para compensation technology & en desde casa

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