20 publicaciones de empleo destacadas en specialist i (¡Están contratando!)

Diabetes Clinical Product Specialist - 7
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Solar Proposal Specialist | Advanced English | Remote
CENTURION SOLAR ENERGY —Ciudad de México, CDMX
- $15,000 a $18,000 por mes
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- Inglés
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Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
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Honeywell —San Luis Potosí, S. L. P.
- Tiempo completo
- Inglés
- Licenciatura
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Cloud FinOps Specialist
BSA-JLL - LaSalle Partners, MEX —Jalisco, Jal.
- Tiempo completo
- Azure
- Administración de personal
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Postulación rápida
AP Specialist | Dayshift
Rapido Solutions Group —Guadalajara, Jal.
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Postulación rápida
Seguridad de Redes / Network Security SR - Inglés conversacional avanzado
DEINTEC —Ciudad de México, CDMX
- Desde $55,000 por mes
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Disponible para viajar
- Oportunidades de crecimiento
Postulación rápida
11d
Risk Control Specialist
EVO Payments Mexico, S. de R.L. de C.V. —Cuajimalpa, CDMX
- Mejora continua
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5d
IT Specialist - Sr Developer & designer (ServiceNow)
Eaton —Querétaro, Qro.
- Azure
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13d
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WWEX Group —Monterrey, N. L.
- Microsoft Office
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5d
Support Specialist (Complaints)
Revolut —Ciudad de México, CDMX
- Servicio al cliente
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AR Specialist | Dayshift
Rapido Solutions Group —Guadalajara, Jal.
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Postulación rápida
Quality & Training Specialist, Spanish Speaking - Video Safety Operations - Mexico City
TikTok —Ciudad de México, CDMX
- Administración de personal
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6d
Senior Relationship Manager / Credit Specialist
Axented —México, Zac.
- Microsoft Excel
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RS Americas —Monterrey, N. L.
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DiDi Global —Cuauhtémoc, CDMX
- Tiempo completo
- Administración de personal
- Análisis de datos
- Apertura de nuevos negocios
LAR Sourcing Specialist
MSA, The Safety Company —Querétaro, Chis.
- Tiempo completo
- Microsoft Excel
- Inglés
- Maestría
5d

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Diabetes Clinical Product Specialist - 7

Insulet Corporation -
Guadalajara, Jal.

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Información del empleo

Tiempo completo

Cualificaciones

Bilingüe
Plurilingüe
Servicio al cliente
Salesforce
Inglés
Microsoft Office
Licenciatura

Descripción completa del empleo

Job Summary

Bilingual Clinical Product Specialist delivering phone-based clinical support to patients with Type 1 and Type 2 diabetes. Educates users on Omnipod products, resolves technical and clinical inquiries, interprets diabetes data, and supports therapy adoption. Ensures strong customer experience, retention, and compliance through empathetic communication and evidence-based guidance.



Clinical Product Specialist Level I, Bilingual

Position Summary:

The Clinical Product Specialist Level 1, Bilingual role will provide best in class clinically focused customer education and support via phone to assist in all points of the customer journey, to include onboarding, troubleshooting, and retaining customers on the Omnipod portfolio of products for both patients with Type 1 and Type 2 diabetes.

Responsibilities:

Answer incoming/outbound clinically related customer questions via phone in an empathetic manner.
Support all Omnipod portfolio customers who have completed onboarding or training to ensure first call resolution and retention.
Maintain clinical knowledge through provided learnings and trainings, to demonstrate a thorough product understanding and to provide within scope, accurate information, when responding to customer inquiries.
Demonstrate ability to navigate complex customer interactions using evidenced based clinical knowledge and assessment, to promote the benefits of insulin pump therapy and explain the operation and use to existing and new customers.
Ability to competently review and educate on diabetes data management reports within data management platforms/Omnipod products to gather insights and assist customer in HCP conversations and follow up.
Follow standardized workflows as defined by the organization, including fully documenting all customer interactions in Customer Relationship Management system and meet departmental service levels and KPIs.

Maintain compliance with HIPAA and other regulating bodies as required.

Ability to perform administrative duties on a timely basis.

Education & Experience:

Minimum Requirements:

Bachelors degree in a clinical field of study
2-3 years’ experience working in a clinical setting with patients required; working with patients with Type 1 and Type 2 diabetes is preferred
Bilingual skills, being proficient in both English and Spanish, required.

Experience communicating with a wide range of audiences.
Excellent customer service skills.
Strong interpersonal communications, both oral and written.
Self-starter who needs minimal direction; extremely flexible, with good business acumen.
Process-oriented and willing to take on new tasks.
Proficiency with computers, including Microsoft Suite and Salesforce.

Preferred Skills & Competencies:

Bilingual skills, being proficient in both English and Spanish, required.

Experience working with insulin pumps and continuous glucose monitoring systems, a plus.
Prior industry/commercial experience, preferred.
Experience with virtual or phone based clinical support or other relevant environment, a plus.
Experience providing assessment and troubleshooting via phone, preferred.

Physical Requirements:

Requires sitting and standing associated with a normal office environment.
Manual dexterity is needed for using a calculator and computer keyboard.

Additional Information:

This position requires in person, office work.
Holiday, evening, and/or weekend coverage may be necessary.

Bilingual skills, being proficient in both English and Spanish, required.

Location:

Onsite, Eligible for Hybrid Work

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

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