20 publicaciones de empleo destacadas de direct material en ciudad de méxico, dif (¡Están contratando!)

Help Desk
PayRange —Benito Juárez, CDMX
- Tiempo completo
- Inglés
- Sin título de educación superior
- Disponible para viajar
Postulación rápida
Applications Support Sr Analyst - C12 - CIUDAD DE MEXICO
Citi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
2d
Banamex Analista Estrategia Torre de Control
Citi —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Inglés
- Microsoft Office
1d
Buyer - Overhead consoles, small lighting exterior
Stellantis —Ciudad de México, CDMX
- Microsoft Office
- Licenciatura
- Negocios
Liaison Coordinator– Center for Applied Aquaculture Innovation (CAAI)
matteria —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
Frontend Software Development Engineer - Mexico
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- JavaScript
- Disponible para viajar
Strategic Student Program (SSP) – Marketing & Events Intern
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- CAD
- Inglés
- HTML
21h
Junior Graphic Designer
Zinzino —Ciudad de México, CDMX
- Microsoft Powerpoint
- Administración de personal
- Inglés
Engineering Project Manager, GES Operations Engineering
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Experiencia en manufactura
Product Manager - Money Reconciliation
PayJoy —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Maestría
- SQL
- Seguro dental
- Seguro de la vista
1d
Customer Success Engineer - Mexico City - Hybrid
Gigamon —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Informática
- Licenciatura
Senior Backend Software Development Engineer - Mexico
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Java
Software Development Engineer, Big Data
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Informática
- DevOps
- Java
Director, Professional Veterinary Affairs Hill's Latin America
Hill's Pet Nutrition —Ciudad de México, CDMX
- Administración de personal
- Doctorado
- Disponibilidad para viajar hasta un 50 %
11d
Consultant, Technology Consulting
IQVIA —Ciudad de México, CDMX
- Administración de personal
- Inglés
- SQL
9d
Software Development Engineer
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Disponible para viajar
- Desarrollo de software
Maintenance Automation Engineer
E80 Group —Ciudad de México, CDMX
- Desde $27,000 por mes
- Tiempo completo
- Microsoft Excel
- Diagramas
- Mantenimiento
- Seguro de vida
Postulación rápida
7d
Creative Operations Lead, Customer Success & Partner Marketing
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
Launch & Brand Associate – Vaccines
MSD —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
2d
Investment Banking Analyst
Agentis Capital Advisors —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Sin necesidad de experiencia
- Licenciatura
- Contratos

Quiero recibir la alerta de empleo más reciente para direct material en ciudad de méxico, dif

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Help Desk

PayRange -
Benito Juárez, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Plurilingüe
Inglés
Usabilidad
Atención al cliente
SaaS
Gestión de venta al por menor

Descripción completa del empleo

About PayRange

PayRange is a leading mobile payment and technology platform powering unattended retail, vending, laundry, amusement, and other self-service industries worldwide. Our solutions combine innovative hardware, cloud-based software, and mobile applications to deliver seamless payment experiences for operators and consumers.

With operations across North America and a growing global footprint, PayRange is focused on delivering reliable, scalable, and customer-centric technology solutions.

Position Overview

We are looking to hire 2–3 Help Desk Technicians to join our Mexico City office. This role is a key part of our customer support organization and will serve as a primary point of contact for technical support, escalations, and customer success initiatives.

Key Duties & Responsibilities

Technical & Customer Support

Serve as a primary point of contact for complex customer inquiries and technical escalations.
Provide timely, accurate, and professional troubleshooting and resolution.
Coordinate with cross-functional teams, including Engineering, Product, and vendors, to resolve customer issues efficiently.

Technical Expertise

Maintain a strong working knowledge of PayRange products, platforms, and functionality.
Act as a subject matter expert to assist customers and internal team members with advanced troubleshooting, configuration, and system-related questions.
Stay current on product updates, industry trends, and best practices to continuously enhance customer support quality.

Continuous Process Improvement

Contribute to knowledge base articles, documentation, and self-service materials.
Identify recurring issues and opportunities to reduce support ticket volume and improve efficiency.

Customer Advocacy & Customer Success

Represent the voice of the customer internally by sharing feedback, pain points, and improvement opportunities.
Support initiatives to enhance product usability, documentation, and overall customer experience.

Minimum Qualifications

Fluent in English and Spanish (written and verbal).
Associate’s degree in a related field or equivalent practical experience.
Minimum 2 years of experience in IT or a related field, with direct customer-facing technical support experience.
Prior experience supporting technology solutions such as payment systems, IoT devices, SaaS platforms, or similar environments.
Strong technical aptitude with the ability to learn complex software and hardware products quickly.
Excellent problem-solving, analytical, and troubleshooting skills.
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
Experience using support ticketing systems and CRM tools.
Ability to thrive in a fast-paced, dynamic environment with a strong focus on customer satisfaction.
Ability to travel nationally up to 30% for customer site visits or training, as required.

Preferred Qualifications

Experience creating and maintaining knowledge base content.
Familiarity with Knowledge-Centered Service (KCS) standards or similar support methodologies.

Physical Requirements

Ability to remain in a stationary position for more than 50% of the time.
Ability to communicate effectively (in English and Spanish) with coworkers, management, and customers.
Regular use of a computer and standard office productivity tools.
Occasional movement within the office to access files, equipment, or collaborate with team members.
Ability to deliver information clearly in meetings, discussions, or presentations.

Please submit resumes in English.

Postulación rápida

Refina tu búsqueda

direct material empleos en ciudad de méxico, dif

Help Desk

Applications Support Sr Analyst - C12 - CIUDAD DE MEXICO

Banamex Analista Estrategia Torre de Control

Buyer - Overhead consoles, small lighting exterior

Liaison Coordinator– Center for Applied Aquaculture Innovation (CAAI)

Frontend Software Development Engineer - Mexico

Strategic Student Program (SSP) – Marketing & Events Intern

Junior Graphic Designer

Engineering Project Manager, GES Operations Engineering

Product Manager - Money Reconciliation

Customer Success Engineer - Mexico City - Hybrid

Senior Backend Software Development Engineer - Mexico

Software Development Engineer, Big Data

Director, Professional Veterinary Affairs Hill's Latin America

Consultant, Technology Consulting

Software Development Engineer

Maintenance Automation Engineer

Creative Operations Lead, Customer Success & Partner Marketing

Launch & Brand Associate – Vaccines

Investment Banking Analyst

Quiero recibir la alerta de empleo más reciente para direct material en ciudad de méxico, dif

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado