20 publicaciones de empleo destacadas en it innovation school (¡Están contratando!)

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Mobile Services Support Specialist (FR-ENG)
TELUS Digital —Santa Tecla, Coah.
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Field Operator II
Baker Hughes —Ciudad del Carmen, Camp.
- Bachillerato
- Seguro de vida
Cryptocurrencies Specialist (Eng)
TELUS Digital —Santa Tecla, Coah.
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Customer Service Rep I
Terex Corporation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Plan de adquisición de acciones empresariales
5d
Warehouse & Distribution Coordinator, US
Innovamat —Ciudad de México, CDMX
- Inglés
- Disponible para viajar
Postulación rápida
Production Supervisor II
Airgas —Industrial, CDMX
- Tiempo completo
- Bachillerato
- Licenciatura
- Seguro dental
- Permiso de maternidad y paternidad
18h
Facilities Technician
Harman International —Ciudad Juárez, Chih.
- Tiempo completo
- Administración de personal
- Diagramas
- Mantenimiento
- Descuento de empleados
3d
Buyer
Hengstler —China, N. L.
- Administración de personal
- ERP systems
- Bachillerato
4d
Production Operator I
Airgas —Industrial, CDMX
- Tiempo completo
- Bachillerato
- Seguro dental
- Permiso de maternidad y paternidad
11d
Money Transfers Specialist
TELUS Digital —Santa Tecla, Coah.
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Inglés
- Descuento de empleados
Postulación rápida
Technical Architect
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Liderazgo
- Permiso de maternidad y paternidad
Marketing Cloud Success Architect
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- DevOps
- Permiso de maternidad y paternidad
Docente de Bilingüe para Preescolar
IT Innovation School Campus Querétaro —La Espiga, Qro.
- $14,300 por mes
- Tiempo completo
- Bilingüe
- Inglés
- Capacidad analítica
- Estacionamiento gratuito
Postulación rápida
Sr. Associate - F&A - I2C 5B
EDM S de RL de CV —San Pedro Garza García, N. L.
- Inglés
- Maestría
Postulación rápida
Mobile Solutions Specialist
TELUS Digital —Santa Tecla, Coah.
- Incluye fines de semana
- CRM software
- Administración de personal
- Servicio al cliente
Postulación rápida
Mortage Loan Services Specialist
TELUS Digital —Santa Tecla, Coah.
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Supervisor de Producción Fit, Test & Pack
Kohler —Juárez, N. L.
- Bachillerato
- Experiencia en manufactura
Bill Payment & TopUps Specialist
Viamericas —Tijuana, B.C.
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida
NCG ENGINEER - HBM LAYOUT
Micron —Tlaquepaque, Jal.
- Doctorado
- Inglés
- Maestría
11d
Manufacturing Quality Specialist
Vertiv —Monterrey, N. L.
- Microsoft Access
- Inglés
- Microsoft Office

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Mobile Services Support Specialist (FR-ENG)

TELUS Digital -
Santa Tecla, Coah.

Postulación rápida

Información del empleo

Cualificaciones

Francés
Administración de personal
Plurilingüe
Servicio al cliente
Inglés
Bachillerato
Gestión de cuentas
Habilidades de comunicación

Descripción completa del empleo

Description

We are looking for a Mobile Services Support Specialist – (French and English) to provide expert-level technical support for customers using our mobile services and products. This role requires fluency in both French and English to assist customers with their inquiries, troubleshoot issues, and guide them through the features of our mobile platforms. The ideal candidate will have strong communication skills in both languages, a passion for customer service, and technical expertise related to mobile services.

Key Responsibilities:
Provide customer support in French and English for mobile services, including account management, billing inquiries, troubleshooting, and technical assistance.

Assist customers in setting up mobile devices, managing mobile plans, and understanding mobile features.

Troubleshoot technical issues related to mobile devices, apps, and network connectivity.

Educate customers on mobile service options, billing details, and usage.

Resolve escalated issues and provide timely solutions to ensure customer satisfaction.

Document customer inquiries, issues, and resolutions in the customer management system.

Stay updated on the latest trends in mobile services, devices, and technologies to provide accurate and relevant information to customers.

Collaborate with internal teams to resolve complex customer concerns and enhance service delivery.

Provide proactive outreach to customers for account management, new service offerings, and product updates.

Requirements:
Education: High school diploma or equivalent
Experience: Previous experience in customer service, mobile services, or technical support preferred.

Languages: Fluency in French and English is required, with advanced verbal and written communication skills in both languages.

Skills:

Strong understanding of mobile services, devices, and troubleshooting techniques.

Excellent communication skills and ability to explain technical information clearly to customers.

Proficiency in customer service software, mobile service platforms

Strong problem-solving abilities and attention to detail.

Ability to multitask and manage inquiries in a fast-paced environment.

Other: Availability to work flexible shifts, including evenings, weekends, and holidays.

Benefits:
Competitive salary and benefits package.

Career growth opportunities in mobile services and customer support.

A dynamic and inclusive work environment.

Professional development programs to enhance skills in mobile technology and customer service.

If you are passionate about mobile technology and providing exceptional multilingual customer service, we encourage you to apply today!

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Postulación rápida

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Mobile Services Support Specialist (FR-ENG)

Field Operator II

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Warehouse & Distribution Coordinator, US

Production Supervisor II

Facilities Technician

Buyer

Production Operator I

Money Transfers Specialist

Technical Architect

Marketing Cloud Success Architect

Docente de Bilingüe para Preescolar

Sr. Associate - F&A - I2C 5B

Mobile Solutions Specialist

Mortage Loan Services Specialist

Supervisor de Producción Fit, Test & Pack

Bill Payment & TopUps Specialist

NCG ENGINEER - HBM LAYOUT

Manufacturing Quality Specialist

Quiero recibir la alerta de empleo más reciente para it innovation school

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