20 publicaciones de empleo destacadas de customer project engineer en desde casa (¡Están contratando!)

Cloud Desktop Support Technician, 3rd Shift (Remote LATAM)
Atmosera —Desde casa
- Home Office (Desde casa)
- Azure
- DevOps
- Mejora continua
Postulación rápida
Entry Level TFA FEP - Generator Specialist
FieldCore —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Mantenimiento
- Inglés
1d
SSE/PSE- Python/Vertex AI/Terraform/Kubernetes
Confiz —Desde casa
- Home Office (Desde casa)
- Informática
- DevOps
- Java
Postulación rápida
Sales Representative – Global Manufacturing Network (Remote Mexico)
Vulcury Venture Studio and Advisors —Desde casa
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Experiencia en ventas
Postulación rápida
Tech Lead (Salesforce Commerce Cloud)
APPLY —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
- Inglés
- Capacitación
Postulación rápida
Senior Automation Tester in Java (Salesforce)
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Lead .NET Full Stack Engineer (React)
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- Inglés
- Experiencia en bases de datos
- Plan de adquisición de acciones empresariales
Lead AI Engineer
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- ERP systems
- Inglés
- Plan de adquisición de acciones empresariales
DevOps Engineer
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Administración de personal
- DevOps
- Inglés
IAM Technical Manager
Hitachi Rail —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Liderazgo
8d
Platform Professional Services Sr. Consultant - NG SIEM (Remote, MEX)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- Inglés
Senior .NET Full Stack Engineer (Angular)
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- Inglés
- Experiencia en bases de datos
- Plan de adquisición de acciones empresariales
Innovation Director, Clinical Research (remote Mexico or Brazil)
Thermo Fisher Scientific —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Maestría
- Licenciatura
8d
Sr. LogScale/NG SIEM Customer Success Manager - Bilingual (Spanish/English) (Remote)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Servicio al cliente
Senior/Lead AI Engineer
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- ERP systems
- Inglés
- Plan de adquisición de acciones empresariales
4d
Service Manager II - Aero
FieldCore —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Inglés
1d
Senior .NET Full Stack Engineer (React)
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- Inglés
- Experiencia en bases de datos
- Plan de adquisición de acciones empresariales
Technical Delivery Manager AI
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Experiencia en ventas
- Python
- Vacaciones adicionales o permisos con goce de sueldo
Senior Python Software Engineer - AI
3Pillar —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Experiencia en bases de datos
- Seguro de vida
7d
Senior Salesforce Developer
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- Administración de personal
- Experiencia en ventas
- Vacaciones adicionales o permisos con goce de sueldo

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Cloud Desktop Support Technician, 3rd Shift (Remote LATAM)

Atmosera -
Desde casa

Postulación rápida

Información del empleo

Cualificaciones

Microsoft Windows Server
Azure
DevOps
UNIX
Mejora continua
Ubuntu
Linux
PowerShell

Descripción completa del empleo

Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with seven specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value.

Looking to advance your IT career and focus your skills on cloud infrastructure? As a Cloud Desktop Support Technician, you will play a critical role in the success of our Azure Managed Services division. Building on your experience as a systems administrator or cloud support technician, you will be the escalation point for complex issues, mentor junior team members, and drive continuous improvement in our operations.

This is a customer-facing position, working closely with IT professionals, business stakeholders, and partners to ensure stability, efficiency, and growth within client cloud environments.

This Support Technician position will cover 3rd shift hours (Sunday - Wednesday, Midnight to 11am Pacific time). Weekday coverage is subject to change but the hours will not.

What You'll Do

Technical Support & Escalations

Serve as an escalation point for Cloud Technicians on complex Azure and hybrid cloud issues.

Monitor, analyze, and resolve incidents across Azure and vSphere platforms.

Install, configure, and administer customer resources in Azure.

Manage escalated alerts, configuration issues, and undocumented troubleshooting scenarios.

Perform patch remediation, including troubleshooting and manual updates.

Manage network platforms, firewalls, VPNs, and implement policy-based routing and load balancing (Palo Alto and Azure Networking resources).

Address configuration issues within our event management tooling, and alerts without documented troubleshooting.

Build and maintain your expertise in Atmosera's monitoring infrastructure to diagnose problems impacting Windows servers, Unix/Linux servers, network equipment, and applications.

Continuous Improvement & Automation

Analyze system logs, telemetry, and metrics to identify trends and prevent recurring issues.

Review ticket queues for trends and partner with leadership to reduce repeat incidents.

Drive automation and efficiency improvements using PowerShell, CLI, Bicep/ARM templates.

Contribute to process optimization and promote operational best practices.

Regularly assess ticket priorities, escalation needs, and client updates.

Leadership & Mentorship

Mentor and support Level 1 and Cloud Technicians, contributing to knowledge base documentation.

Collaborate with cross-functional teams and Tier-2/3 resources to solve issues and implement projects.

Lead by example in managing P1 client bridges and ensuring smooth communication.

Customer Experience & Communication

Communicate technical issues and resolutions to clients in clear, business-focused language.

Provide regular ticket updates in alignment with SLOs and client expectations.

Partner with clients to ensure high levels of satisfaction and trust.

The Skills You'll Need

3+ years of system administration or cloud support experience (Windows/Linux, mixed environments strongly preferred).

2+ years networking and security experience (firewalls, VPNs, load balancing, policy-based routing).

Proven Azure cloud administration experience; MSP background strongly preferred.

Proficiency in automation (PowerShell, CLI, ARM templates, or Bicep).

Strong troubleshooting skills, including interpreting logs, event viewer entries, and telemetry.

Prior experience in 24x7 managed services, hosted environments, or NOC operations.

Excellent communication skills and ability to work directly with clients.

Ability to work in a fast-paced and rapidly changing environment.

Must be able to pass a government background check.

Preferred Experience

Previous experience working with an Azure Expert MSP.

Familiarity with CI/CD practices.

Experience with Palo Alto or Azure firewalls.

Experience working with Linux systems (Ubuntu, RHEL)

Preferred Certifications

AZ-900, AI-900, DP-900, AI-900, SC-900, MS-900 Microsoft Fundamental level certifications.

AZ-104 Microsoft Azure Administrator certification.

AZ-700 Azure Network Engineer Associate certification.

This is a contractor position with the ability to work from home but may require travel to a client site.

Atmosera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para customer project engineer en desde casa

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