18 publicaciones de empleo destacadas en customer satisfaction supervisor (¡Están contratando!)

Chef - Banquets
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Preparación de alimentos
- Bachillerato
Materials Mgmt Analyst I
Honeywell —Ciudad Juárez, Chih.
- Tiempo completo
- Administración de personal
- Experiencia en control de inventarios
- ERP systems
Quality Supervisor
Autoliv Mexico —Aguascalientes, Ags.
- Mejora continua
5d
Clinical Performance Leader
Ormco —Mexicali, B.C.
- Bilingüe
- Microsoft Outlook
- Inglés
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
3d
Guadalajara | Accounts Payable Analyst - Analista en Cuentas por Pagar - Contabilidad
Expeditors —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Postulación rápida
Field Supervisor
Kone —Guadalajara, Jal.
- Tiempo completo
- Mejora continua
- Liderazgo
5d
Telephone Operator
Marriott International, Inc —Puerto Vallarta, Jal.
- Tiempo completo
- Bachillerato
- Servicios a huéspedes
3d
Executive Chef - A/B/C/D
Marriott International, Inc —Cruz de Huanacaxtle, Nay.
- Tiempo completo
- Administración de personal
- Preparación de alimentos
- Bachillerato
Assy Process Engineer
BorgWarner —San Luis Potosí, S. L. P.
- Tiempo completo
- AutoCAD
- Administración de personal
- Inglés
- Seguro de vida
Supv Warehouse III
The Manitowoc Company —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Mantenimiento
Manager - Front Desk
Marriott International, Inc —Puerto Vallarta, Jal.
- Tiempo completo
- Bachillerato
- Recepción
- Servicios a huéspedes
3d
SUPV MANUFACTURING ENGINEERING
TE Connectivity —Tecate, B.C.
- Microsoft Word
- AutoCAD
- Microsoft Excel
Chef-Pastry
Marriott International, Inc —Playa del Carmen, QRoo.
- Tiempo completo
- Administración de personal
- Preparación de alimentos
- Bachillerato
Chef Ejecutivo (a) Pasteleria-Multipropiedad
Marriott International, Inc —Playa del Carmen, QRoo.
- Tiempo completo
- Administración de personal
- Preparación de alimentos
- Bachillerato
Mechanic, Line Maintenance - Cancun CUN
American Airlines —Cancún, QRoo.
- Incluye fines de semana
- Inglés
- Bachillerato
Shipping / Receiving I
The Gund Company - Monterrey —Santa Catarina, N. L.
- Tiempo completo
- Bachillerato
- Matemáticas
- Experiencia en manufactura
Postulación rápida
Inbound Sales & Customer Service Representative - (Home Services)
Pavago —México
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
3d
Medical Customer Service Representative
Pavago —México
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
2d

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Chef - Banquets

Marriott International, Inc -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Preparación de alimentos
Bachillerato

Descripción completa del empleo

Additional Information
Job Number26071863
Job CategoryFood and Beverage & Culinary
LocationPaseo de la Reforma 325 Col. Cuauhtemoc, Mexico City, Ciudad de Mexico, Mexico, 6500
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Exhibits culinary talents by personally performing tasks while leading the banquet food preparation staff and managing all food related catering functions. Accountable for coordinating menus, purchasing, scheduling, food preparation and plating for catering events. The individual is responsible for delivering a consistent, high quality product with an appetizing presentation. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Ensuring Culinary Standards and Responsibilities are Met

Assists in determining how food should be presented and creates decorative food displays.

Attends daily Banquet Event meetings to review culinary requirements.

Checks the quality of raw and cooked food products to ensure that standards are met.

Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.

Ensures compliance with all Food & Beverage policies, standards and procedures.

Estimates daily Banquet Event Order production needs.

Follows proper handling and right temperature of all food products.

Maintains food preparation handling and correct storage standards.

Manages BEO process including menu development, pricing, tracking and ordering.

Manages food quantities and plating requirements for all banquet functions.

Plans food quantities and plating requirements for all banquet functions.

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

Recognizes superior quality products, presentations and flavor.

Supports procedures for food & beverage portion and waste controls.

Managing Culinary Teams

Communicates production needs to key personnel.

Communicates regularly with employees to ensure performance expectations are clear.

Encourages and builds mutual trust, respect, and cooperation among team members.

Ensures and maintains the productivity level of employees.

Ensures employees understand expectations and parameters.

Ensures property policies are administered fairly and consistently.

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Identifies the educational needs of others, develops formal educational or training programs or classes, and teaching or instructing others.

Leads shifts while personally preparing food items and executing requests based on required specifications.

Serves as a role model to demonstrate appropriate behaviors.

Supervises and coordinates activities of cooks and workers engaged in food preparation.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Supervises banquet kitchen shift operations.

Utilizes an "open door" policy to identify and address employee problems or concerns.

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Maintaining Culinary Goals

Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

Empowers employees to provide excellent customer service.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Provides services that are above and beyond for customer satisfaction and retention.

Responds effectively to guest problems and complaints.

Managing and Conducting Human Resource Activities

Conducts training when appropriate.

Ensures employees are cross-trained to support successful daily operations.

Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).

Ensures disciplinary procedures and documentation support the Peer Review Process.

Participates in training staff on menu items including ingredients, preparation methods and unique tastes.

Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Trains employees in safety procedures.

Additional Responsibilities

Analyzes information and evaluating results to choose the best solution and solve problems.

Attends and participates in all pertinent meetings.

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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customer satisfaction supervisor empleos

Chef - Banquets

Materials Mgmt Analyst I

Quality Supervisor

Clinical Performance Leader

Guadalajara | Accounts Payable Analyst - Analista en Cuentas por Pagar - Contabilidad

Field Supervisor

Telephone Operator

Executive Chef - A/B/C/D

Assy Process Engineer

Supv Warehouse III

Manager - Front Desk

SUPV MANUFACTURING ENGINEERING

Chef-Pastry

Chef Ejecutivo (a) Pasteleria-Multipropiedad

Mechanic, Line Maintenance - Cancun CUN

Shipping / Receiving I

Inbound Sales & Customer Service Representative - (Home Services)

Medical Customer Service Representative

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