8 publicaciones de empleo destacadas en bilingual customer service agent (¡Están contratando!)

Supplier Performance Manager
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Lenovo —Monterrey, N. L.
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B9 Inc —México
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Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit) - Closer
The Credit Pros —México
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Pavago —México
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
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Teradata —México
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Supplier Performance Manager

Safran -
Mexicali, B.C.

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Información del empleo

Tiempo completo

Cualificaciones

Bilingüe
Administración de personal
SAP
Inglés
Licenciatura
Liderazgo
Habilidades de comunicación
Negociación

Descripción completa del empleo

Published 05.05.2026

Company : Safran Electronics & Defense Job field : Purchasing Location : Mexicali , Baja California , Mexico Contract type : Permanent Contract duration : Full-time Required degree : Bachelor's Degree Required experience : More than 5 years Professional status : Administrative staff Spoken language(s) : English Bilingual

# 2026-179044

Published 05.05.2026

Job Description

The Supplier Performance Manager (SPM) supports the category strategies with key strategic suppliers through developing, monitoring and executing continuous performance improvement initiatives. This position identifies and prioritizes opportunities for joint supply chain process/performance improvement, innovation, new technology and capabilities, and design standardization to enhance total value. The SPM also benchmarks and shares industry leading best practices across key suppliers and category stakeholders. Also, rigorously manages the performance standards and metrics to continue to drive value and improvement from suppliers and elevates any concerns to category stakeholders.

Essential Job Functions

Responsible for developing and managing the supplier relationship (e.g., sourcing, management of relationship, performance monitoring, etc.) Ensuring that SEDA is obtaining the financial and service performance benefits
Participate in continuous improvement in the supply base by communicating objective performance metrics such as lead time reduction, on-time delivery improvement, quality improvement, and total cost of ownership.
Identify supplier management plans to integrate supplier/procurement program activities. Coordinate with internal and external resources to enhance supplier performance in the areas of technical, cost, product delivery, business and quality.
Meet with suppliers to develop continuous improvement plans through either Quarterly Business Reviews and/or supplier visits. (Travel Required) Conduct oversight and management of strategies, performance and development of small-scale suppliers.
Monitor supplier overall performance.
Where necessary, recommend, initiate and ensure action plans are carried out to correct failures in performance.
Understand the basics process of conducting root-cause analysis and developing and deploying corrective and preventative action plans.
Exhibit business acumen with limited market knowledge to craft supply chain solutions to meet strategic financial plan objectives.
Effectively lead cross-functional teams through performance management to meet goals.

Other duties may be assigned.

Job Requirements

Education/Experience :
Bachelor's degree in appropriate discipline, or in the absence of a bachelor's degree, six years of related experience.

Knowledge, Skills, and Abilities:

Operational knowledge of over 5 years fully in contact with suppliers in a structure such as purchasing, supply chain
Cross-functional management
Project management
SAP Knowledge
Lean-Sigma Greenbelt Tools

Leadership Skills / Management Skills / Personal Skills

Change agent
Communication skills and active listening, ability to interact effectively with internal and external stakeholders at operational and executive levels.
Ability to manage and solve conflicts
Ability to analyze and synthesize
Customer oriented
Integrity
Quality Control Analysis
Time Management and meet deadlines with limited supervision
Critical Thinking
Strong negotiation skills and ability to effectively influence and gain consensus
Effectively make decisions in complex situations and demonstrate flexibility on resolving issues
Experience within aerospace industry a plus, not required.

But what else? (advantages, specific features, etc.)

Travel Specificity
Occasional travel Irvine, California and other locations up to 25%.

The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information. The ability to observe, identify and assess details at close range (within a few feet of the observer

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