20 publicaciones de empleo destacadas de sales associate, client coverage en ciudad de méxico, dif (¡Están contratando!)

Customer Service Specialist
SimplePractice —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Licenciatura
- Seguro dental
- Seguro de la vista
Customer Support Executive
NielsenIQ —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Administración del tiempo
Postulación rápida
1d
Senior Multimedia Desginer
Jellyfish —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- JavaScript
Postulación rápida
Customer Care Manager
JBT Marel —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Mantenimiento
- Inglés
- Seguro dental
- Seguro de la vista
Senior Public Relations Executive (Luxury - Alcoholic beverage´s)
another —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Mercadotecnia
- Inglés
Postulación rápida
7d
Account Manager (LATAM)
Kinective —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Disponible para viajar
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Key Account Jr. Manager
DiDi Global —Cuauhtémoc, CDMX
- Inglés
- Negociación
Project Manager II, Global Implementation Practice
Strada Global —Ciudad de México, CDMX
- Administración de personal
- PMP
- Servicio al cliente
13d
Scheduler
International SOS —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Vendedor de Piso / Sneaker Town / Centro CDMX
UNION GROUP —Centro (Área 1), CDMX
- $9,000 a $9,500 por mes
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Gestión de inventario
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
6d
Sr. Customer Success Manager
iCims —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Disponible para viajar
- Seguro de la vista
Manager, Consulting
SecondMuse LLC —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Español
- Administración de personal
- Oportunidades de crecimiento
Postulación rápida
Technical Support Specialist II
TigerConnect —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Salesforce
- Seguro dental
- Seguro de la vista
16h
Digital Media Strategist - MX
WITHIN —Ciudad de México, CDMX
- Contacto por teléfono
- Microsoft Excel
- Inglés
- Licenciatura
Sustainability & Climate Product Marketing Specialist, Americas
MSCI —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Licenciatura
- Permiso de maternidad y paternidad
Plaintiff Personal Injury Client Support Representative Virtual Assistant (Remote)
The Ward Law Group, PL —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
1d
Revenue Operations Specialist
Jellyfish —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Mejora continua
Postulación rápida
Banker - C15 - Ciudad De Mexico
Citi —Ciudad de México, CDMX
- Tiempo completo
- Maestría
- Licenciatura
- Sin título de educación superior
3d
Store Manager - Mexico City, MX - Moliere El Palacio de Hierro
Fendi —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Experiencia en ventas
- Gestión de venta al por menor
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Data Steward Manager, Coro
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- DevOps
- Inglés
Postulación rápida

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Customer Service Specialist

SimplePractice -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Beneficios

Seguro dental
Seguro de la vista

Cualificaciones

Servicio al cliente
Slack
Inglés
Licenciatura
Atención al cliente
SaaS

Descripción completa del empleo

About Us

SimplePractice is headquartered in Los Angeles, California, but we have team members who work and live across the United States, Dominican Republic, Mexico City, and Ukraine.

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.

Award-winning and people-first, SimplePractice is shaping the future of health tech. Recognized by MedTech Breakthrough, the Digital Health Awards, Best Places to Code in Mexico and Built In's Best Places to Work.

The Role

SimplePractice is seeking a friendly, eager-to-learn Customer Success Specialist (Product Specialist) to join our Customer Success team in Mexico City.

SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products.

In this role, you'll use your passion for collaboration and technology to provide our customers with a world-class experience. You would act as the front line of communication with our customers, serving inbound phone calls as well as assisting customers via chat and email. This role will give you the opportunity to provide tangible value and support to our growing community.

This is a full-time hourly (non-exempt) position, with overtime available during peak seasons. We're looking for some individuals that can also offer non-traditional business hours availability, including weekends and evening hours, to help us manage our response time goals throughout the entire week.

Responsibilities

Address inbound customer inquiries regarding our platform's features Answer all inbound support emails within 60 minutes or less, continually striving for faster response times Triage incoming customer support emails to specialized CS team members as needed Participate in live chat during our standard business hours Schedule live customer screen-sharing sessions and phone calls as needed Investigate and troubleshoot complex customer questions using intuitive problem-solving skills Identify patterns in incoming support emails and chats, and keep an eye out for potential issues Escalate product issues to our Technical Support Specialists Contribute to our ambitious conversion rate goals by conducting live onboarding calls with customers in a free trial
Maintain alignment with the larger Customer Success team and other internal stakeholders Identify and report knowledge gaps and work to get them added to our knowledge systems Work with other SimplePractice teams to handle customer inquiries when inter-department collaboration is needed

Desired Skills & Experience

English proficiency
1-2 years in a customer support or service industry role, serving a diverse and professional customer base
You have a bachelor's degree from an accredited college or university
You have demonstrated the ability to self-manage towards a set of defined goals & prioritize among many different tasks
A sense of urgency to complete work efficiently and accurately
Comfortable with ambiguity to determine the best solution for our customers
Comfortable with simultaneously managing and troubleshooting a large number of computer-based programs, applications, and toolsets to perform job duties (e.g., Slack, Asana, Zendesk, Google Workspace)

Bonus Points

You're highly empathetic, patient, and really love helping people
You have excellent written and verbal communication skills, with an emphasis on a casual, friendly, and conversational tone
You're self-managing and self-motivating, can organize in a multitasking environment, and can adjust priorities as needed
A plus if you have past experience working with Zendesk or in SAAS companies

Benefits

Privatized Medical, Dental & Vision Coverage
Supplemental health and wellness benefit - Modern Health and Vivawell
Work From Home stipend
Flexible Time Off (FTO), wellbeing days, Summer Fridays, and Mid-Year and Year-End Reflect & Recharge (Company Holidays), Paid Holidays
Christmas Bonus ( 15-day aguinaldo )
Monthly meal/grocery voucher via Si Vale card
Catered Lunch
A relocation bonus for candidates joining us from a different city
Annual Bonus
Tuition Reimbursement
Saving Funds
Employee Resource Groups (ERGs)

Monthly Compensation Range

MXN $20,158.33 - $25,350.00 per month

Base salary is one component of total compensation.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

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Refina tu búsqueda

sales associate, client coverage empleos en ciudad de méxico, dif

Customer Service Specialist

Customer Support Executive

Senior Multimedia Desginer

Customer Care Manager

Senior Public Relations Executive (Luxury - Alcoholic beverage´s)

Account Manager (LATAM)

Key Account Jr. Manager

Project Manager II, Global Implementation Practice

Scheduler

Vendedor de Piso / Sneaker Town / Centro CDMX

Sr. Customer Success Manager

Manager, Consulting

Technical Support Specialist II

Digital Media Strategist - MX

Sustainability & Climate Product Marketing Specialist, Americas

Plaintiff Personal Injury Client Support Representative Virtual Assistant (Remote)

Revenue Operations Specialist

Banker - C15 - Ciudad De Mexico

Store Manager - Mexico City, MX - Moliere El Palacio de Hierro

Data Steward Manager, Coro

Quiero recibir la alerta de empleo más reciente para sales associate, client coverage en ciudad de méxico, dif

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