20 publicaciones de empleo destacadas en manager i, operations gdl (¡Están contratando!)

Customer Support Representative (Hybrid Position)
Helpware —Villa Universitaria, Jal.
- $16,500 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Operations Training ( SMT)
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Bachillerato
- Soldadura
- Seguro de vida
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Site Reliability Engineer
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Azure
- Informática
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EHS Safety Specialist
Daktronics —Ramos Arizpe, Coah.
- Tiempo completo
- Bilingüe
- Español
- Inglés
Contador General
JLL Engineering Services, MEX —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Capacidad analítica
- Licenciatura
- Programa de bienestar
- Seguro de vida
Postulación rápida
11d
iOS Developer (Remote anywhere in México)
Capgemini —Guadalajara, Jal.
- Home Office (Desde casa)
- Azure
- Java
- JavaScript
Java Developer Mid (Remote anywhere in México)
Capgemini —Guadalajara, Jal.
- Home Office (Desde casa)
- Java
- SQL
- JavaScript
14d
Superintendente de Riesgos y Continuidad Operativa | Industria Petroquímica
Global Executive —Los Mochis, Sin.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
FIELD.WAREHOUSEPERSON I
Nabors Industries —Campeche
- Tiempo completo
- Gestión de inventario
- Experiencia en manufactura
Python Engineer (Remote anywhere in México)
Capgemini Sogeti —Guadalajara, Jal.
- Home Office (Desde casa)
- SQL
- Python
5d
Intern, Sales & Marketing Excellence, Mexico, 2026
GlaxoSmithKline —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Experiencia en ventas
Técnico de Soporte en Sitio
Xerox —Tlajomulco, Jal.
- Tiempo completo
- Español
- Administración de personal
- Informática
- Oportunidades de crecimiento
Front End Architect
Capgemini Sogeti —Aguascalientes, Ags.
- JavaScript
- HTML
5d
MSU Research Manager - L5
Ipsos —Edo. de México
- Inglés
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Intern, Marketing, Mexico, 2026
GlaxoSmithKline —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
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- Español
Consultor Técnico Salesforce
Freeway Consulting —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Informática
- Ingeniería
- Inglés
Arquitecto Back End
Capgemini —Aguascalientes, Ags.
- Azure
- Java
- Experiencia en bases de datos
13d
Especialista en Logística Inversa, AMZL Ops Integration
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 —El Salto, Jal.
- $15,687.50 por mes
- Incluye fines de semana
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
17h
Technical Product Engineer (Hyperscale Platforms)
Jabil Circuit —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Informática
- Maestría
Java Developer Mid (Remote anywhere in México)
Capgemini Sogeti —Guadalajara, Jal.
- Home Office (Desde casa)
- Java
- SQL
- JavaScript
5d

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Customer Support Representative (Hybrid Position)

Helpware -
Villa Universitaria, Jal.

Postulación rápida

Información del empleo

Tiempo completo
$16,500 por mes

Beneficios

Vales de despensa

Cualificaciones

Chat en vivo
Bilingüe
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Atención al cliente
Habilidades de comunicación

Descripción completa del empleo

Customer Service Representative (Bilingual - WFH/Hybrid)About the Role

Helpware is built to help the world’s most innovative brands scale faster, smarter, and more sustainably. We combine the precision of AI-enabled BPM with the dedication of world-class teams to deliver measurable results across customer experience, technology, and growth marketing. Our approach is simple: the right people, the right process, powered by the right technology, working seamlessly to transform your business.

Are you passionate about helping people and looking to grow your career with a global leader in personal care and hygiene products? We are looking for motivated, bilingual Customer Service Representatives to join our team.

Sometimes people need help understanding a product they rely on, finding the right information, resolving an issue, or simply getting a clear answer from someone who cares.

As a Customer Support Representative, you'll be the person customers trust when they need guidance. You'll handle conversations across phone, email, chat, and online channels, helping customers with product questions, concerns, orders, returns, and account-related needs.

This role is about combining empathy with accuracy. You'll solve problems, explain information clearly, and make sure every interaction follows the right process—especially when supporting customers in a healthcare-focused environment.

If you're someone who enjoys helping people, stays calm under pressure, and knows how to turn a difficult conversation into a positive experience, you'll fit right in.

What We Offer

Base Salary: $16,500 MXN gross (before taxes) per month.
Law Benefits (Prestaciones de Ley): From day one.
Pantry Vouchers: $1,000 MXN monthly (starting the 2nd month).
Savings Fund: 8% total (4% employee contribution + 4% company match).
Major Medical Insurance (SGMM): Comprehensive coverage starting after your 3rd month.
Paid Training: 100% covered from your first day.
Work From Home: Transition to WFH after training (based on performance, internet connection, and site requirements).

Schedule & Location

Training Phase: 5 weeks, Monday to Friday from 6:00 AM to 3:00 PM (On-site).
Production/Operations Schedule: Monday to Friday, 8:00 AM – 5:00 PM EST * Current GDL Time: 6:00 AM – 3:00 PM

Winter GDL Time: 7:00 AM – 4:00 PM

Work Model: Hybrid/WFH. After training, you can work from home if you maintain good performance and a reliable internet connection. Note: Returning to the site may be required if performance drops, internet issues occur, or due to client needs.

Requirements

2+ years of customer service or call center experience
Strong English communication skills (American English preferred)
Excellent verbal and written communication skills
Experience supporting customers through email and chat
Strong problem-solving and objection-handling skills
Ability to manage difficult or sensitive customer conversations professionally
Comfortable working with performance metrics and KPIs
Strong computer skills, including Google Workspace and Microsoft Office
Ability to learn new systems, processes, and product information quickly
Positive attitude toward coaching, feedback, and continuous improvement
Strong team-player mindset and work ethic

Ready to jumpstart your career? Apply today and our recruitment team will reach out to you shortly!

Job Types: Full-time, Permanent

Pay: $16,500.00 per month

Experience:

Call Center: 2 years (Required)
Customer Service : 2 years (Required)

Language:

English (C1-C2) (Required)

Work Location: In person

Postulación rápida

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