20 publicaciones de empleo destacadas de data tracking and analytics en ciudad de méxico, dif (¡Están contratando!)

BANAMEX - Analista Intermedio de Soporte de Aplicaciones para Data & Analytics
Citi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- SQL
3d
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S&P Global —Ciudad de México, CDMX
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S&P Global —Ciudad de México, CDMX
- Correo electrónico
- Azure
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Kraft Heinz Company —Ciudad de México, CDMX
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ServiceNow Solution Architect
Cognizant —Hidalgo, CDMX
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NVOs & Cost Analyst LATAM
Hill's Pet Nutrition —Ciudad de México, CDMX
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Colgate-Palmolive —Ciudad de México, CDMX
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DiDi Global —Cuauhtémoc, CDMX
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Content and Website Manager , Amazon Marketplace MX
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 —Ciudad de México, CDMX
- Tiempo completo
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BANAMEX - Analista Intermedio de Soporte de Aplicaciones para Data & Analytics

Citi -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 3 días

Cualificaciones

ITIL Foundation
Administración de personal
Servicio al cliente
Ab Initio
SQL
Licenciatura
Linux
Recursos humanos
Habilidades de comunicación

Descripción completa del empleo

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production.
perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
Considers implications of the application of technology to the current environment.
Analyzes applications to identify risks, vulnerabilities and security issues.
Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Exchanges ideas and information
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
Performs other duties and functions as assigned in a concise and logical manner.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

2-5 years experience
Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
Participation in some process improvements.
Previous experience or interest in standardization of procedures and practices.
Basic Business knowledge/ understanding of financial markets and products.
Knowledge/ experience of problem Management Tools.
Understands of how own sub-function integrates within the function and commercial awareness
Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
Good customer service, communication and interpersonal skills
Good knowledge of the business and its technology strategy
Consistently demonstrates clear and concise written and verbal communication skills
Knowledge of issue tracking and reporting using tools
Good all-round team member
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Ability to communicate appropriately to relevant stakeholder

Education:

Bachelor’s/University degree or equivalent experience

Preferible que tenga certificación ITIL Foundation v4 o en proceso de obtenerlo.
Que pueda entender scripts SQL.
Que tenga conocimiento en Linux básico.
Data Lake, Cloudera y deseable Ab Initio

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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data tracking and analytics empleos en ciudad de méxico, dif

BANAMEX - Analista Intermedio de Soporte de Aplicaciones para Data & Analytics

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Quiero recibir la alerta de empleo más reciente para data tracking and analytics en ciudad de méxico, dif

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