20 publicaciones de empleo destacadas de automation systems engineer en guadalupe n. l. (¡Están contratando!)

Sr. Support Engineer I
Blue Yonder —Monterrey, N. L.
- Tiempo completo
- Azure
- Administración de personal
- Informática
Engineer II, Electrical Systems Design
Schneider Electric —Apodaca, N. L.
- Inglés
Digital Engineer
Corning —Obispado, N. L.
- Microsoft Excel
- Análisis de datos
- Inglés
Maintenance Engineer
H.B. Fuller —Monterrey, N. L.
- Mantenimiento
- Inglés
- Licenciatura
Site Reliability Engineer
Cognizant —Monterrey, N. L.
- Tiempo completo
- Trabajo híbrido
- Azure
- DevOps
- Inglés
Product Engineer
MillerKnoll —Apodaca, N. L.
- Tiempo completo
- CAD
- Inglés
- Licenciatura
IT Infrastructure Engineer
Sterlington, PLLC —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- DevOps
Postulación rápida
Continuous Engineer, Dry Low Voltage Transformers
Schneider Electric —Apodaca, N. L.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
12d
ServiceNow Lead Integrations Engineer
Infosys —Monterrey, N. L.
- Azure
- CAD
- DevOps
Postulación rápida
Design Engineer - Monterrey
John Deere —San Pedro Garza García, N. L.
- Administración de personal
- Diagramas
- CAD
9d
Continuous Engineer – Low Voltage Switchboard
Schneider Electric —Apodaca, N. L.
- Tiempo completo
- Administración de personal
- CAD
- Inglés
Network Infrastructure Analyst –Voice & IP
Caterpillar —Monterrey, N. L.
- Habilidades de comunicación
Senior Engineering Manager, PD IAS
KION Group AG —Guadalupe, N. L.
- Tiempo completo
- Administración de personal
- CAD
- Microsoft Office
2d
LEAN MANUFACTURING ENGINEER
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Inglés
- Mejora continua
Vision Sales Engineer - México
Overview Corporation —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Disponible para viajar
Postulación rápida
GTM Engineer (Mexico Only - Remote)
Varicent —Monterrey, N. L.
- $457,200 a $600,000 por año
- Home Office (Desde casa)
- Salesforce
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
1d
Controls Engineer – MES
North Point Technology —Monterrey, N. L.
- Administración de personal
- ERP systems
- Controlador Lógico Programable
Postulación rápida
Manufacturing Engineer
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- CAD
- ERP systems
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Controls Product Engineer
KION Group AG —Guadalupe, N. L.
- Tiempo completo
- Disponibilidad para viajar hasta un 50 %
- Inglés
- C++
Lead Data Engineer
Corning —Obispado, N. L.
- Azure
- Oracle
- Informática

Quiero recibir la alerta de empleo más reciente para automation systems engineer en guadalupe n. l.

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Sr. Support Engineer I

Blue Yonder -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Cualificaciones

Azure
Administración de personal
Informática
Sistema de gestión de almacenes
Licenciatura
Capacitación
SaaS

Descripción completa del empleo

Title: Sr Support Engineer I

Scope:

The Senior Support Engineer I is a customer-focused role responsible for providing technical and functional support and ensuring a high level of customer satisfaction through exceptional service delivery. The role involves working collaboratively with customers, team members, and partners to enhance solution stability and service quality, and to champion the adoption of KCS and process improvements through lean methodology and automation.

What you'll do:

A) Excellent customer experience and solution support to Blue Yonder Customers with innovative/proactive approach and customer value creation:

Resolve customer issues of high complexity on Blue Yonder WMS system and deliver excellent customer experience.
Own customer solution for Tier 1/2 customers and engage in early implementation projects.
Collaborate positively with TAM and support consumption/adoption improvement plans.
Achieve high customer satisfaction and make positive impact on NPS scores.
Ensure adherence to SLA/SLO, quality standards and practices.
Champion high quality of service/operations and continuous improvement within the team.
Implement monitoring and diagnostics practices and procedures using applicable Monitoring & Diagnostic (M&D) tools.
Continuously improve solution stability by early detection and resolution as well as outflow and recurrence prevention of incidents.
Provide Out of Office (OOH) support and work in shifts to facilitate the Company’s 24x7 customer support.

B) Communication and Collaboration:

Communicate (verbal and written) effectively with customers and Blue Yonder stakeholders.
Collaborate relentlessly, passionately, and respectfully with various Blue Yonder teams and partners.
Lead by example demonstrating professionalism, empathy, and assertiveness in internal and external conversations.
Understand cultural differences and diversity and help others live Blue Yonder values.
Balance between Soft skills (process, people, values, teamwork, roles) and hard skills (technologies, frameworks, solutions, products).

C) Competency development and demonstration:

Demonstrate high technical expertise in relevant contemporary and up-to-date SaaS technical toolsets.
Develop a good knowledge of Blue Yonder WMS product features and functionalities.
Possess moderate knowledge of relevant industry domain and business processes of our customers.
Demonstrate moderate capability to hold constructive conversations with customers in relation to business process impact and workarounds during issue resolution.
Understand SAAS consumption, adoption, and business value KPIs related for a given Blue Yonder solution.
Possess an appropriate combination of one or more following skills: good understanding of solution architecture relevant for a given Blue Yonder solution, good skills on architecture framework, tools, and technologies relevant for a given Blue Yonder solution, and good understanding of Azure technologies, relevant for a given Blue Yonder solution.

What we're looking for:

Bachelor’s degree in computer science, Engineering, or related field.
5+ years of experience in a technical support role or similar customer-facing role.
Strong knowledge of Blue Yonder WMS product (functional and technical).
Strong knowledge of Azure and relevant tools and technologies.
Demonstrated experience in troubleshooting complex technical issues.
Knowledge of KCS methodology and process improvement through lean methodology and automation.
Strong verbal and written communication skills, including the ability to communicate technical concepts to a non-technical audience.
Ability to work collaboratively with customers, team members, and partners.
Experience in training and mentoring team members to improve techno-functional capability of the team.
Ability to work under pressure in a fast-paced environment and meet tight deadlines.
Nice to have: WLM (Warehouse Labor Management) product knowledge.

This position is required to:

Provide excellent customer experience and solution support to Blue Yonder customers with ownership, proactive and innovative approach.
Deliver high quality of service/operations and continuous improvement through outflow and recurrence prevention of incidents.
Own Tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service.
Consistently demonstrate customer centricity and relentless attitude to innovate through positive teamwork beyond his/her team.
Builds and demonstrates high competency in product and domain, Azure & relevant tools and technologies, solution architecture etc. – as outlined.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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automation systems engineer empleos en guadalupe n. l.

Sr. Support Engineer I

Engineer II, Electrical Systems Design

Digital Engineer

Maintenance Engineer

Site Reliability Engineer

Product Engineer

IT Infrastructure Engineer

Continuous Engineer, Dry Low Voltage Transformers

ServiceNow Lead Integrations Engineer

Design Engineer - Monterrey

Continuous Engineer – Low Voltage Switchboard

Network Infrastructure Analyst –Voice & IP

Senior Engineering Manager, PD IAS

LEAN MANUFACTURING ENGINEER

Vision Sales Engineer - México

GTM Engineer (Mexico Only - Remote)

Controls Engineer – MES

Manufacturing Engineer

Controls Product Engineer

Lead Data Engineer

Quiero recibir la alerta de empleo más reciente para automation systems engineer en guadalupe n. l.

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