7 publicaciones de empleo destacadas de executive assistant en acueducto, dif (¡Están contratando!)

AI Onboarding Specialist
Darwin AI —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Remote EOIR Case Assistant VA
The United Firm | La Liga Defensora, APC —Ciudad de México, CDMX
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Inglés
AI Operations Executive (Full Time)
Darwin AI —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Customer service assistant - Publicación vencida
TTEN / The Top Executive Newtork —Tlalpan, CDMX
- Servicio al cliente
- Almacén
Embedded Security Manager - México City
Control Risks —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
Postulación rápida
AI Operations Executive (Overnight Shift)
Darwin AI —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
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Executive Assistant, Global Comms, LATAM
Netflix —Ciudad de México, CDMX
- Administración de personal
- Licenciatura
2h

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AI Onboarding Specialist

Darwin AI -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Inglés
Herramientas de automatización
Portugués

Descripción completa del empleo

We are looking for someone to join our Operations team as an Onboarding Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI. This role is ideal for someone who enjoys kickstarting client relationships, translating requirements into functional AI assistants, and ensuring a smooth and successful implementation process for new customers.

As part of our Onboarding team, you will play a key role in the first phase of the customer journey—helping clients realize the value of Darwin AI from day one.

In this role, you will:

Carry out the onboarding process of new client accounts, ensuring all necessary information is collected and configured for a successful launch.
Conduct kick-off meetings with clients to align expectations, gather requirements, and walk them through the onboarding journey.
Build and configure AI assistants using internal tools, based on client needs and business logic.
Collaborate with Sales, Customer Support, and Product teams to ensure a seamless handoff and a unified client experience.
Maintain clear and consistent communication with clients through WhatsApp, following up regularly to resolve blockers and ensure progress.
Deliver the first version of the AI promptly and ensure it meets quality standards before going live.
Monitor and manage onboarding timelines, ensuring accounts are launched within the SLA and not flagged as churn risks.
Provide initial training and resources to help clients test and understand their AI agent.

Requirements

Proven experience in Customer Experience, Onboarding, or Technical Support roles.
Ability to analyze client needs and translate them into technical configurations.
Experience creating and managing JSONs, and understanding of structured logic flows.
Familiarity with automation tools like Zapier is a plus.
Strong organizational skills, with the ability to manage multiple onboarding projects in parallel.
Team player who can collaborate across departments and adapt to dynamic environments.
A strong passion for technology, innovation, and artificial intelligence.
Excellent verbal and written communication skills, with a proactive, client-first attitude.

Benefits

Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills.
OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use.
Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance.
Hybrid Work: We meet 2 days/week in our offices, the rest of the time you can work remotely from wherever you like!

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