20 publicaciones de empleo destacadas de director of customer service en dif (¡Están contratando!)

Senior Manager, Sales Business Manager Department Stores, LATAM
Nike —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Mercadotecnia
- Inglés
3h
Sr. Manager Planning (Distribution Center)
Adidas —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Maestría
4d
Lead, Lead Partner Representative Innovasport Group, LATAM
Nike —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Mercadotecnia
- Servicio al cliente
3h
Senior CX Insights Manager, LATAM
Crunchyroll, LLC —Ciudad de México, CDMX
- Inglés
- Presencial
- Liderazgo
14d
Account Director, Commercial
Genesys —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
7d
Director, Sales Innovasport Group, LATAM
Nike —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Mercadotecnia
3h
Commercial Payoff Specialist
Concord Servicing —Ciudad de México, CDMX
- $20,000 a $23,000 por año
- Tiempo completo
- Salesforce
- Bachillerato
- Licenciatura
- Seguro dental
- Seguro de vida
Postulación rápida
Account Director
NCR —Ciudad de México, CDMX
- Tiempo completo
5d
Accounting Manager
NBCUniversal —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- ERP systems
- Inglés
Senior Technical Lead
Efficio Consulting —Ciudad de México, CDMX
- Azure
- Servicio al cliente
- Microsoft Office
Account Director Public Sector
Genesys —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Liderazgo
1d
Strategic Account Manager
Kidde Global Solutions —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Inglés
5d
Client Advisor - Mexico City, MX - Moliere El Palacio de Hierro
Fendi —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Experiencia en bases de datos
- Bachillerato
- Vacaciones adicionales o permisos con goce de sueldo
Director, CA&E Products
Mastercard —Ciudad de México, CDMX
- Tiempo completo
Senior Director, Digital & Technology Operations
Coca-Cola —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Informática
- PMP
4d
Contract Deployment and Customer Care Procurement Manager, Mexico
AccorCorpo —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Senior Technical Program Manager, Security - Mexico
JumpCloud —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
TEMPORAL - Senior Manager, Digital + Tech Transformation Hotel Engagement & Escalations, CALA
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Microsoft Office
LATAM Distributor Manager
Videojet —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Disponible para viajar
Sr. Financial Analyst, MX Ads Sales
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Access
- Oracle
- SQL

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Senior Manager, Sales Business Manager Department Stores, LATAM

Nike -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 3 horas

Cualificaciones

Experiencia en ventas
Mercadotecnia
Inglés
Microsoft Office
Licenciatura
Recursos humanos
Negocios
Gestión de venta al por menor
Liderazgo

Descripción completa del empleo

Position Type

Full Time

Career area

Sales & Customer Service

Location

Calzada legaría, Torre 1 Piso 7, Ciudad de México, Ciudad de Mexico 9040, Mexico

Job ID

R-89845

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?

WHO YOU’LL WORK WITH

You will be part of the broader Partners team, reporting to the Department Stores Sales Director. The Business Manager will work closely with cross-functional and the APLA Geo, including external partners (retailers, collaborators, etc.) and internal teams (Merchandising, Marketplace, Brand Marketing, Brand counterparts, Operations, DSM/Planning, Finance, and more).

WHO WE ARE LOOKING FOR

We are seeking a Account Business Manager to join our team. The ideal candidate will drive the Department Stores strategy, collaborating with retailers, cross functional teams and enterprise leaders. We value business managers who can analyze wholesale and retail business results, deliver impactful presentations, results oriented and build strong relationships with both internal and external stakeholders.

6-7 years of relevant business experience, including field sales, retail buying, merchandising, sales business planning, or sales analysis
Bachelor’s degree in Business, Marketing, or a related field preferred, or equivalent combination of education and experience
Strong experience in retail or sales, or field support experience at Nike preferred
Demonstrated leadership ability
Advance English proficiency is required
Team coordniation skills
Ability to prepare, plan, and deliver clear, persuasive presentations
Passion for sports
Understanding of the competitive market, customer needs, and retail trends
Proficiency in using financial data to inform decisions and maximize account profitability
Proficient in Microsoft Office applications

WHAT YOU’LL WORK ON

The Business Account Manager is responsible for leading the overall performance, growth, and profitability of the partner, ensuring the successful execution of commercial objectives while building operational partnerships with key customers. This role serves as the primary business leader for the account, accountable for delivering sustainable growth through the development and execution of integrated commercial strategies aligned with both company and customer priorities.

As a strategic partner to senior account leadership, the Business Account Manager influences key business decisions, identifies growth opportunities and develops portfolio-level strategies across multiple banners, categories or business segments. The role requires deep commercial expertise, strong business acumen and the ability to translate market insights into actionable plans that drive mutual value creation.

The Business Account Manager owns the seasonal business strategy across multiple sports and product categories, ensuring alignment between consumer demand marketplace opportunities, and financial objectives. By working closely with cross functional teams including Merchandising, Marketing, Planning, Finance, and Operations, this role drives end-to-end execution and supports the achievement of both short-term targets and long-term business goals.

A key responsibility of the role is communicating complex business strategies, seasonal plans, and performance insights to senior internal and external stakeholders. The Business Account Manager is recognized as a subject matter expert, leveraging data, consumer insights, and marketplace knowledge to influence decision-making and foster cross-functional alignment.

Additionally, develops mid/long-term growth plans, commercial frameworks, and incentive structures that strengthen partnerships and accelerate business performance. Through strategic thinking, strong relationship management, and a results-oriented mindset, this role ensures sustained account growth, marketplace leadership, and the successful delivery of commercial objectives.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

What You Can Expect

OUR HIRING GAME PLAN

01 Apply

Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.

02 Meet a Recruiter or Take an Assessment

If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.

03 Interview

Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.

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director of customer service empleos en dif

Senior Manager, Sales Business Manager Department Stores, LATAM

Sr. Manager Planning (Distribution Center)

Lead, Lead Partner Representative Innovasport Group, LATAM

Senior CX Insights Manager, LATAM

Account Director, Commercial

Director, Sales Innovasport Group, LATAM

Commercial Payoff Specialist

Account Director

Accounting Manager

Senior Technical Lead

Account Director Public Sector

Strategic Account Manager

Client Advisor - Mexico City, MX - Moliere El Palacio de Hierro

Director, CA&E Products

Senior Director, Digital & Technology Operations

Contract Deployment and Customer Care Procurement Manager, Mexico

Senior Technical Program Manager, Security - Mexico

TEMPORAL - Senior Manager, Digital + Tech Transformation Hotel Engagement & Escalations, CALA

LATAM Distributor Manager

Sr. Financial Analyst, MX Ads Sales

Quiero recibir la alerta de empleo más reciente para director of customer service en dif

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OUR HIRING GAME PLAN

01 Apply

02 Meet a Recruiter or Take an Assessment

03 Interview

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