17 publicaciones de empleo destacadas de remote customer support agents en cuauhtémoc cdmx (¡Están contratando!)

ERA Ext. Process Agent
bp —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Análisis de datos
Specialist, Financial Planning and Analysis
Harman International —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
- Descuento de empleados
Software Engineer, AI Agent Platform
QAD —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en manufactura
- Liderazgo
- Python
FBS - Sr Product Analyst
Capgemini —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Excel
- Análisis de datos
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
GTM AI Operations - Mexico
JumpCloud —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Salesforce
Postulación rápida
Head of Technical Operations
DEUNA —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Inglés
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
SiteOps Specialist
EarnIn —Ciudad de México, CDMX
- Liderazgo
Postulación rápida
Senior Full Stack Engineer
Peek —Ciudad de México, CDMX
- $950,000 a $1,385,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Java
- SQL
- JavaScript
Senior Frontend Engineer (React Native)
Lendable —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Presencial
Senior Developer Verint AI & Social Engineering
Capgemini —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Informática
- Java
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Senior C++ Systems Engineer – Windows Platform
Delinea —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- C++
- Desarrollo de software
- Seguro de vida
DevOps Platform Engineer
EarnIn —Ciudad de México, CDMX
- Home Office (Desde casa)
- Informática
- DevOps
- Maestría
Postulación rápida
Sr. Devops Engineer
Monks —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Informática
- DevOps
Postulación rápida
Senior Platform Engineer
EarnIn —Ciudad de México, CDMX
- Administración de personal
- Informática
- Maestría
Postulación rápida
Customer Experience Agent
DoorDash Mexico —Ciudad de México, CDMX
- $15,000 por mes
- Incluye fines de semana
- Microsoft Excel
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
IT Service Desk Agent
Arcadion —Colonia Polanco, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Outlook
- Mantenimiento
- Inglés
Postulación rápida
Sales Development Representative - API MAM Supporting
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Experiencia en ventas
- Hospital
- Salesforce
- Seguro de vida
Postulación rápida

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ERA Ext. Process Agent

bp -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Microsoft Excel
Servicio al cliente
Análisis de datos
Inglés
Bachillerato
Visualización de datos
Gestión de venta al por menor
Mejora de procesos de negocios

Descripción completa del empleo

Job Family Group: Retail Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a Business and Technology Centre (BTC) in Santa Fe, Mexico City. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, leveraging technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC. Now a part of the bp portfolio, Travel Centers of America (TA) is the largest publicly traded full-service truck stop and travel center company in the United States. TA is focused on growing its network of travel centers. For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Responsible for the centralized billing (collecting customer money and paying outside service providers) function with all repair services performed by a Third Party Service Provider. Individual tracks and inputs all pertinent road call information into the Truck Service System and Emergency Roadside Assistance (ERA) database to accurately and efficiently invoice customers and pay associate providers. Post holder is further responsible for execution of all electronic work request invoicing through TA's electronic interface, e-Shop. Our service providers and customers alike require prompt and accurate billing. It is the role of the External Processing Agent to maintain these high standards in order to get our customers equipment back on the road. IMPORTANT! Please submit your CV in English This position will be located in our offices in Santa Fe, Mexico City. We are currently working under a hybrid schedule, three times a week from the office. The shift for this role will be1:00 pm to 9 pm. This role will require flexibility to work weekends. Key Accountabilities Receives TA Emergency Roadside Assistance (ERA) invoices from 3rd party vendors. Reviews vendor invoices for accuracy based on their provided estimates. Close ERA event in Reach platform. Detail Truck Service invoice. Issue payment to vendor for services provided. Upload vendor invoice into TA eShop system. Submit Invoice to Customer for purchase order (PO). Issues PO in Truck Service System and close out work order. Follow up with vendors who have open work orders with TA. Education and Experience High School degree required. College preferred. Two years equivalent relevant business experience, preferably in a dispatch/service environment. Central billing experience preferred. Technical aptitude sufficient to understand repair issues and trucking industry. PC proficiency with emphasis on Windows-based Excel, Truck Service System and RoadSquad Center Database. Excellent written and verbal communication skills. Ability to multi-task Strong people skills required to function effectively in a customer service environment. Proven ability to work successfully under pressure. Why join us At bp, we provide a phenomenal environment & benefits! We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform crucial job functions. Travel Requirement: No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, market, Negotiation planning and preparation {+ 13 more} . 
 Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. .text-jd a { color: #007f00; text-decoration: underline; } Expand job description

Disclaimer

This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers’ discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.

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remote customer support agents empleos en cuauhtémoc cdmx

ERA Ext. Process Agent

Specialist, Financial Planning and Analysis

Software Engineer, AI Agent Platform

FBS - Sr Product Analyst

GTM AI Operations - Mexico

Head of Technical Operations

SiteOps Specialist

Senior Full Stack Engineer

Senior Frontend Engineer (React Native)

Senior Developer Verint AI & Social Engineering

Senior C++ Systems Engineer – Windows Platform

DevOps Platform Engineer

Sr. Devops Engineer

Senior Platform Engineer

Customer Experience Agent

IT Service Desk Agent

Sales Development Representative - API MAM Supporting

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