20 publicaciones de empleo destacadas de director of customer service en ciudad de méxico (¡Están contratando!)

Accounting Director - Mexico
Crunchyroll, LLC —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
Project Development Senior Advisor
Baker Hughes —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
- Seguro de vida
Head Of New Business
Ayvens —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
E-comm Director-LATAM
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
Postulación rápida
Senior CX Insights Manager, LATAM
Crunchyroll, LLC —Ciudad de México, CDMX
- Inglés
- Presencial
- Liderazgo
8d
Director - Event Management (non-ECM)
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Bachillerato
Account Director
VML —Ciudad de México, CDMX
- Mercadotecnia
- Inglés
- Licenciatura
- Horarios flexibles
Postulación rápida
Account Director, Enterprise
Genesys —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Servicios financieros
5d
Account Director, Commercial
Genesys —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
1d
Associate Manager, Customer Success - LATAM
Qualtrics —Ciudad de México, CDMX
- Administración de personal
- Licenciatura
- Presencial
- Vacaciones adicionales o permisos con goce de sueldo
14d
Commercial Payoff Specialist
Concord Servicing —Ciudad de México, CDMX
- $20,000 a $23,000 por año
- Tiempo completo
- Salesforce
- Bachillerato
- Licenciatura
- Seguro dental
- Seguro de vida
Postulación rápida
Director, Business Value Services
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Capacitación
Senior Technical Lead
Efficio Consulting —Ciudad de México, CDMX
- Azure
- Servicio al cliente
- Microsoft Office
Accounting Manager
NBCUniversal —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- ERP systems
- Inglés
Contract Deployment and Customer Care Procurement Manager, Mexico
AccorCorpo —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Finance Director
Nord Anglia Education —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Licenciatura
Client Advisor - Mexico City, MX - Moliere El Palacio de Hierro
Fendi —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Experiencia en bases de datos
- Bachillerato
- Vacaciones adicionales o permisos con goce de sueldo
Director Financial Analysis
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Inglés
- Maestría
14d
Director, CA&E Products
Mastercard —Ciudad de México, CDMX
- Tiempo completo
Senior Technical Program Manager, Security - Mexico
JumpCloud —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida

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Accounting Director - Mexico

Crunchyroll, LLC -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Planificación financiera
Microsoft Excel
Plurilingüe
ERP systems
Software de contabilidad
NetSuite
Inglés
Control del costos
Análisis financiero
Licenciatura
Estimación y pronóstico
Liderazgo

Descripción completa del empleo

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

In the role of Accounting Director, you will report to the Senior Director, Rest of World (ROW) Accounting.

We are considering applicants for the location of Mexico.

The Accounting Director is responsible for overseeing the accounting operations of our entity located in Mexico, ensuring the integrity of financial reporting, compliance with regulatory requirements (Local GAAP and IFRS ), and global policies. This role is a key business partner of the global team ( Consolidation, GBS (AP), Tax, Procurement, T&E, HR teams), local third party advisors. This is a new role in charge of a new entity.

Core Areas of Responsibility

Financial Reporting & Compliance

Prepare and review monthly, quarterly, and annual financial statements, trending analysis.
Ensure compliance with Local GAAP/IFRS and local tax, regulatory requirements, SOX controls.
Manage general ledger accuracy and reconciliation processes.
Oversee local tax filings, audits, and statutory reporting and liaise with global accounting teams (consolidation, tax).
Maintain strong internal controls to safeguard company assets.

Accounting Operations

Prepare and post journal entries in Netsuite
Prepares treasury activities (account reconciliation, posting, approval, excess of cash, request of fundings).
Calculates transfer pricing and processes invoicing, intercompany reconciliation
Ensure timely month-end and year-end closing processes regarding mainly accounts payables, accounts receivable, payroll, royalties.
Monitor cash flow and financial transactions, approve payments and ensure payments in a timely manner of Payroll, taxes, licensors, third parties..

Manage Fixed Asset

Audit & Risk Management

Coordinate internal and external audits.
Develop and maintain accounting policies and procedures.
Identify financial risks and recommend mitigation strategies.
Ensure compliance with internal controls and financial policies.

Leadership

Solve accounts payables, receivable, payroll once escalated
Solve escalated challenges raised by internal* or external customers, third parties. (*internal customer such as HR working with Cloudpay on payslips)
Follow any IT, Netsuite tickets
Act as the primary conduit for Mexico accounting activities, tracking deliverables, escalating issues as needed, and ensuring successful execution across supporting teams.
Foster a culture of accountability and continuous improvement.
Partner with the local General Manager, Administrative Management team, and regional subject matter experts to support operational, compliance, and business-related requests impacting the Mexico entity.

Financial Analysis & Strategic Support

Provide financial analysis to support business decisions, global teams.
Assist any business partner with budgeting and forecasting processes.
Collaborate with senior management on financial planning initiatives.
Support cost control and efficiency improvements.

About You

We get excited about candidates, like you, because you have…

Education

Bachelor’s degree in Accounting, Finance, or related field (required)
CPA, ACCA, CMA, or equivalent certification preferred

Experience

12+ years of progressive accounting experience
Experience with financial reporting and audits in Mexican GAAP and IFRS
Used to work for a Mexican affiliate company, member of an international group

Skills & Competencies

Fluent in English and Spanish
Strong knowledge of accounting principles and financial regulations in Mexico
Excellent analytical and problem-solving skills
Proficiency in accounting software and ERP systems
Advanced Excel skills
Strong leadership and communication abilities
High level of integrity and attention to detail

Working Conditions

Full-time position
Hybrid – based in Mexico City (at the office aligned with the policy)
May require extended hours during closing periods or audits

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy above-law benefits and perks:

#LifeAtCrunchyroll ((select from the following job modalities for this role: #LI-Hybrid #LI-remote #LI-onsite))

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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