The Incoming Quality Supervisor is an integral part of a company whose focus is to change the automotive landscape. The Supervisor will be responsible for supervising a group of Union represented employees. The candidate will be responsible for ensuring that process controls are in place to meet all corporate standards and for preventing the outflow of defects from the process. The Quality Supervisor is responsible for creating, implementing, and sustaining vehicle control plans to prevent the outflow of defects to the customer. The Incoming Quality Supervisor must be a creative problem solver, proactive and steadfast in the identification and resolution of vehicle quality issues. The selected individual will have outstanding teamwork, interpersonal and communication skills. Moreover, this person must have unquestioned integrity. The candidate must have a proven track record for developing and executing standardization. The Quality Supervisor should have proven experience in both supplier and quality areas. The candidate will have a broad knowledge of the entire automotive engineering, manufacturing, testing and quality landscape. The successful candidate must possess outstanding teamwork, interpersonal and communication skills.
Job Responsibilities Include But Not Limited To
- Sorting Parts on incoming
- NCTs management
- Quarantine area management
- Manage day to day quality control and quality inspection activities to the assigned area(s)
- Will be required to directly supervise hourly and or SBU
- Daily auditing across all shifts to hold Team Members and Team Leaders accountable up to and including issuing discipline as required
- At times will cover other salary functions during vacations, absences and other business needs
- Empowered through independent judgment to commence or cease production operations based on quality safety and/or regulatory requirements
- Direct the workforce to follow government regulations and all applicable MQGR and Level 1 standards
- Identify need for process improvements/procedures required
- Document conditions found and identify opportunities for process improvement
- Communicate results to quality and plant management
- Plan, prioritize, set goals and manage multiple projects in a technical and business environment
- Strong communication skills to lead and support meetings at all levels of the company, including SR leadership
- Establish partnerships both internally and externally and to influence at times without direct authority
- Provide expert technical leadership & directing cross functional teams in the application of quality initiatives
- Commitment and dedication in delivering a World Class product to the consumer
- Represent the "Voice of the Customer" top plant teams
- Contribute to and drive team success by clarifying expectation and minimizing political hurdles
- Demonstrate unwavering commitment to delivering results and champion achievements
- Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
- Take over from PPR process after J1 (drive closure of open J1 issues and ensure plants comply with Quality/MQGR standards)
- Develop and enhance PPR & audit checklists over time
- Perform process audits based on internal and external quality indicators, leveraging standard checklists questions - audit the entire system a minimum of three times per year (3,679+ questions for 39+ processes)
- Train and coach PPS in their specific sections of checklist questions, expanded in future to UL and TL)
- Review critical processes and stations daily per VOC
- Report monthly process conformity scorecard for the Plant
- Review and Decision process standard deviations related to MQGR/Standards
- Monitor all new or enhanced regulatory and corporate requirements and update process checklist and lead implementation
- Assist in root cause, containment and corrective actions for all quality related issues
- Achieve timely completion of containment corrective actions (Performance action notices)
- Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution
- Provide technical liaison support between Engineering, Quality, Production and Product Design departments
- Represent the 'Voice of the Customer' to platform teams
- Establish, maintain documentation of processes and train utilizing FCA's World Class Manufacturing tools
- Embrace and execute standardization of best practices that ensure quality products
- Document all non-conformance conditions found and identify and execute opportunities for process improvement
- Establish clean points and maintain acceptable quality standards
- Demonstrate a working knowledge of vehicle audit items
- Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits
- Supervise the auditing of new production vehicles to validate quality or identify quality concerns
- Effective supervision of all employees as assigned
- Training and coaching of salary and bargaining unit employees, both direct and indirect
- Creates, implements and sustains vehicle control plans to prevent the outflow of defects to customers
- Recommends and implements simple cost-effective error/mistake proofing strategies
- Work with Engineering and Suppliers to resolve issues that are not plant controllable
- Support manufacturing facilities with launch readiness assessments and implementation methodology for compliance to requirements
- Serve as liaison between plants and engineering. Conduct training (development, implementation) for plant personnel on quality requirements
- Recommend and implement new initiatives to improve plant processes
- Analyze quality data from internal and external indicators to ensure calibration
- Develop inspection standards and best methods for performing inspection
- Drive team success by clarifying expectations and minimizing political hurdles
- Demonstrate unwavering commitment to delivering results and champion achievements
- Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
- Possess strong interpersonal skills with ability to work in a team environment
Requirements:
Basic Qualifications
- Bachelor's degree or technical diploma with relevant experience
- Demonstrated planning/problem solving skills
- Ability to work a flexible shift schedule
- Experience and working knowledge of computer systems and software with strong knowledge of MS Office or Google Office
- Ability to analyze, synthesize and translate data into visual charts/graphs etc.
- Flexibility to work on a rotating crew/shift schedule
- Ability to work overtime as needed
- Ability to be flexible to carry out tasks 'outside' of normal roles and responsibilities
Preferred Qualifications
- Manufacturing / Assembly Plant experience
- Two (2) years of quality related experience
- Lead auditor certifications and practical experience
- Supervisory experience of hourly personnel
- Basic knowledge of statistics
- Previous leadership experience is a plus
- Engineering degree or equivalent
