20 publicaciones de empleo destacadas de shift remote work en ciudad de méxico (¡Están contratando!)

Customer Support Engineer, Tier 1 (MacOS and MDM) - Mexico
Jumpcloud —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Inglés
- Linux
- Habilidades de comunicación
6d
Technical Team Lead
Infosys —Ciudad de México, CDMX
- Informática
- Microsoft Office
- Licenciatura
Postulación rápida
6d
Channel Account Manager
Panduit —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
11d
MEX - Head of Partnerships & Creator Program
Tidal —Ciudad de México, CDMX
- $3,000 a $3,500 por mes
- Tiempo completo
- Administración de personal
- Inglés
Postulación rápida
5d
MEX - Graphic Designer
Tidal —Ciudad de México, CDMX
- $2,000 a $2,600 por mes
- Tiempo completo
- Administración de personal
- Gestión de venta al por menor
Postulación rápida
MEX - Graphic Designer & Video Editor
Tidal —Ciudad de México, CDMX
- $3,000 a $3,500 por mes
- Tiempo completo
- Inglés
Postulación rápida
Sales & Leasing Specialist
Latino Legends —Ciudad de México, CDMX
- $1,400 a $1,800 por semana
- Trabajo híbrido
- Experiencia en ventas
- Servicio al cliente
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Senior Mid-Market New Business Account Executive, Uber for Business Mexico
Uber —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Salesforce
Support Specialist L1, PMS
Shiji, US Inc. —Colonia Polanco, CDMX
- Incluye fines de semana
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida
5d
Technical Monitoring Analyst
DEUNA —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
MEX - Senior Creative Strategist
Tidal —Ciudad de México, CDMX
- $3,500 a $4,500 por mes
- Tiempo completo
- Microsoft Excel
Postulación rápida
MEX - Logistics Manager
Tidal —Ciudad de México, CDMX
- $2,500 a $3,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Gestión de venta al por menor
Postulación rápida
MEX - Omnichannel Operations Manager
Tidal —Ciudad de México, CDMX
- $3,000 a $3,500 por mes
- Tiempo completo
- Administración de personal
- Inglés
- QuickBooks
Postulación rápida
MEX - Retention Manager
Tidal —Ciudad de México, CDMX
- $3,000 a $3,500 por mes
- Tiempo completo
- Inglés
- Habilidades de comunicación
Postulación rápida
5d
Ancillary Specialist
Landing —Colonia Lomas de Chapultepec, CDMX
- $18,000 a $19,500 por mes
- Incluye fines de semana
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
4d
Sales Agent/SDR For Tech Company
Visual Net Design —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Field Operations Trainer - MX
Symbotic Mexico —Cuauhtémoc, CDMX
- Bilingüe
- Español
- Administración de personal
Postulación rápida
MEX - Controller / Senior Finance Manager
Tidal —Ciudad de México, CDMX
- $3,600 a $4,140 por mes
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
Postulación rápida
Technical Support Engineer
Infoblox —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
- Bachillerato
- Linux
- Vacaciones adicionales o permisos con goce de sueldo
4d
Revenue Operations Manager - Americas
Nuvei —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Análisis de datos
- Inglés
- Liderazgo
- Seguro dental
- Seguro de vida
Postulación rápida

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Customer Support Engineer, Tier 1 (MacOS and MDM) - Mexico

Jumpcloud -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 6 días

Cualificaciones

Inglés
Seguridad informática
Debian
LDAP
Ubuntu
CentOS
Atención al cliente
SSH
Linux
SaaS
Habilidades de comunicación

Descripción completa del empleo

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the Role:

As a Customer Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud’s customers. We are looking for a highly technical self-starter that is driven to exceed customer expectations across JumpCloud’s various support channels. This position will resolve high priority and mission critical customer issues in a fast-paced environment. As a Technical Support Engineer- Tier 1 you will apply your technical knowledge to resolve customer issues, and regularly interface across Support and Engineering to ensure the timely resolution of defects.

What You’ll Be Doing:

Provide technical support, troubleshooting and issue resolution to our customers via email, telephone, chat or remote web session.
Manage a queue of support tickets for high priority and complex technical issues.
Reproduce issues in-house and respond to customers in a timely manner.
Collaborate with peers, escalation points, mentors, our knowledge base, community forums and other internal tools to provide the most effective, world-class solutions for our customers.
Collaborate with Product and Learning teams to ensure customer education programs are accurate and up to date.
Maintain a technical understanding of the entire JumpCloud Platform.
Collaborate with Account Manager and Implementation Engineers to ensure the success of our new customers as they transition into the day to day use of our product.
Develop and maintain internal knowledge base articles to increase shared knowledge among the entire support engineering team.
Collaborate with peers on projects aimed at improving the customer and support engineer experiences.

We're looking for:

Minimum of 1 year of experience in a technical, customer-facing position, preferably in a SaaS environment.
Minimum of 1 year of experience working with mission critical customer issues and customer and technical escalations.
Excellent interpersonal communication.
Strong oral and written communication skills.

In-depth knowledge of the macOS platform - FileVault, Keychain, Apple Mobile Device Management (MDM) + DEP, and overall system management.
Directory Services (Google Workspace (GWS), Okta, LDAP).
iOS Management.
Software Management (VPP).
REST APIs
User onboarding and offboarding.
Information security best practices.
Passion for learning new technologies.
Enthusiasm for collaborative working.
Ability to thrive in a rapidly changing environment.

Additional Preferred Experience:

Knowledge of core Linux concepts such as Secure Shell (SSH), User Identifier (UID) and Group Identifier (GID) management, Pluggable Authentication Modules (PAM), pkg management (Yum, RPM, Apt, etc.).
Experience supporting and troubleshooting one or more Linux distros: Ubuntu, Debian, RHEL, or CentOS.
Providing live chat to technical customers & technology stakeholders.
Scripting.
Using AI to enhance your productivity.
AI Prompt Engineering skills.
Full-time remote working and self-motivated productivity.

Shift Requirements:

Shift scheduled for 9:00-18:00 MDT Monday-Friday
Open to work some weekends when is required.

#LI-YM1

Where you’ll be working/Location:

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud®?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

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shift remote work empleos en ciudad de méxico

Customer Support Engineer, Tier 1 (MacOS and MDM) - Mexico

Technical Team Lead

Channel Account Manager

MEX - Head of Partnerships & Creator Program

MEX - Graphic Designer

MEX - Graphic Designer & Video Editor

Sales & Leasing Specialist

Senior Mid-Market New Business Account Executive, Uber for Business Mexico

Support Specialist L1, PMS

Technical Monitoring Analyst

MEX - Senior Creative Strategist

MEX - Logistics Manager

MEX - Omnichannel Operations Manager

MEX - Retention Manager

Ancillary Specialist

Sales Agent/SDR For Tech Company

Field Operations Trainer - MX

MEX - Controller / Senior Finance Manager

Technical Support Engineer

Revenue Operations Manager - Americas

Quiero recibir la alerta de empleo más reciente para shift remote work en ciudad de méxico

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About JumpCloud®

JumpCloud is Intelligent, Secure IT.

About the Role:

What You’ll Be Doing:

We're looking for:

Additional Preferred Experience:

Shift Requirements:

#LI-YM1

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