20 publicaciones de empleo destacadas de head of customer solutions en ciudad de méxico, dif (¡Están contratando!)

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Senior Director, Strategic Solutions & Advisory – Payment Fraud

NASDAQ -
Mariano Escobedo, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Liderazgo
Experiencia en operaciones bancarias

Descripción completa del empleo

As a Senior Director, Strategic Solutions & Advisory – Payment Fraud, reporting to the Head of International Payments Fraud, you’ll ensure Verafin’s solutions align with regulatory expectations and effectively address the evolving fraud and financial crime challenges facing financial institutions.

You’ll bring a strong understanding of the LATAM banking landscape, demonstrate how Verafin delivers best‑in‑class payment fraud prevention outcomes, and support clients throughout the sales and post‑sale process. You’ll confidently engage senior stakeholders, contribute to commercial discussions, and represent Verafin at sales meetings, industry events, and executive forums.

In this 12-month term position, you will also collaborate closely with Product, Marketing, and Policy teams to share market insights, support solution evolution, and ensure our offerings remain aligned with customer needs and international regulatory requirements.

This is a unique role that you will help shape and grow into a key part of our international enterprise fraud strategy.

You’ll thrive if you’re consultative, influential, and strategically minded, with a passion for helping financial institutions combat financial crime in a fast‑paced, high‑impact environment!

While this is a 1 year term position, there may be opportunity for extension at the end of the term based on business need. Key Responsibilities

Serve as a trusted subject‑matter expert on payment fraud, financial crime typologies, and regulatory trends, advising clients and internal teams on best practices and strategic direction.

Partner with Sales to support commercial pursuits, uncover client needs, shape value propositions, and communicate ROI to senior and executive stakeholders.

Build and expand on local and regional relationships with key banking stakeholder.

Engage directly with payment fraud, risk, and compliance leaders, providing tailored recommendations and guidance through pre‑ and post‑sale processes, including PoV/PoC work.

Collaborate cross‑functionally with Product, Development, Threat Analytics, and Customer Success to translate customer insights into product enhancements and new use case opportunities.

Represent Verafin through thought leadership, including conferences, webinars, user groups, and executive briefings, articulating complex concepts clearly to technical and non‑technical audiences.

Required Qualifications

Industry Expertise: 5+ years’ experience in banking and payment fraud prevention with a good understanding of domestic / regional payment rails.

Demonstrated ability to advise senior executives, influence decisions, and collaborate in complex, matrixed environments.

Excellent communication and presentation skills with strong executive presence.

Ability to translate technical concepts into clear, actionable business outcomes for diverse stakeholders.

Fluency in Spanish is required for this role

Preferred Qualifications

Experience working with LATAM financial institutions.

Background in thought leadership, innovation initiatives, or developing new payment fraud and financial crime use cases.

This position will be located in Mexico City and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

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