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Customer Service Associate (Spanish-Speaking / Healthcare)
InboxZeroVA —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
12d
SuccessFactors Functional Analyst – Application Support (AMS)
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- ERP systems
- Licenciatura
Shop Floor Scheduler
GKN Aerospace —Chihuahua, Chih.
- Microsoft Excel
- Administración de personal
- ERP systems
3d
Production Planner
AMETEK —Parque Industrial Oradel, Tamps.
- $24,000 a $34,000 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Licenciatura
Postulación rápida
Senior Supply Planner
Gentherm —Monterrey, N. L.
- Bilingüe
- Microsoft Excel
- Administración de personal
Global Supply Planner (GSP)
Motorola Solutions —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
8d
Sr Production Control Analyst
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Experiencia en control de inventarios
- ERP systems
Product Line Supervisor
Safran Aerosystems México, S. de R.L de C.V. —Mexicali, B.C.
- Tiempo completo
- Administración de personal
- ERP systems
- Inglés
Planner
AkzoNobel —García, N. L.
- Inglés
- Licenciatura
- Experiencia en manufactura
Facilities Engineer
Safran Aerosystems México, S. de R.L de C.V. —Mexicali, B.C.
- Tiempo completo
- AutoCAD
- Mantenimiento
- Inglés
Analista de supply demand Sr
FOXCONN GDL —Tlaquepaque, Jal.
- Tiempo completo
- Oracle
- ERP systems
Postulación rápida
Supervisor Production
Vertiv —Tijuana, B.C.
- Correo electrónico
- Administración de personal
- ERP systems
- Mejora continua
Analista de Fulfillment
FOXCONN GDL —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Oracle
- Experiencia en control de inventarios
Postulación rápida
11d
Supply Chain Analyst
The Timken Company —San José Iturbide, Gto.
- Mejora continua
Production Planner
Safran Aerosystems México, S. de R.L de C.V. —Mexicali, B.C.
- Tiempo completo
- ERP systems
- Inglés
- Presencial
Software Development Senior Specialist
NTT Ltd —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Informática
- Mantenimiento
Planner.
Vertiv —Tijuana, B.C.
- Correo electrónico
- Microsoft Excel
- Experiencia en control de inventarios
- ERP systems
10d
Production Planner
Johnson Controls —Apodaca, N. L.
- Tiempo completo
- Oracle
- Experiencia en manufactura
Master Data Specialist (PMDA)
Schneider Electric —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
4d
Master Schedule Planner
OmniOn Power Matamoros, S.A. de C.V. —Matamoros, Tamps.
- Microsoft Excel
- Administración de personal
- ERP systems
Postulación rápida

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Customer Service Associate (Spanish-Speaking / Healthcare)

InboxZeroVA
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 12 días

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
Microsoft Office
Habilidades de organización
Habilidades de comunicación

Descripción completa del empleo

Medical Virtual Assistant (Spanish-Speaking)

Position Summary

The Spanish-Speaking Medical Virtual Assistant provides administrative and patient support to healthcare practices by assisting with appointment scheduling, patient communication, insurance verification, medical documentation, and other front-office responsibilities. This role requires fluency in both English and Spanish, excellent communication skills, strong attention to detail, and the ability to provide compassionate, professional support to patients.

Key Responsibilities

Answer inbound and outbound calls in both English and Spanish.
Schedule, reschedule, and confirm patient appointments.
Assist patients with general inquiries, registration, and intake.
Verify insurance eligibility and benefits.
Process referrals, prior authorizations, and medical records requests as needed.
Document patient interactions accurately in the electronic medical record (EMR).
Respond to emails, voicemails, text messages, and patient portal inquiries.
Coordinate with providers, clinical staff, and external healthcare facilities.
Maintain accurate patient information while ensuring HIPAA compliance.
Perform general administrative and data entry tasks.
Follow established workflows, standard operating procedures, and client-specific guidelines.
Complete additional administrative duties assigned by the client or management.

Qualifications

Fluent in both English and Spanish (written and verbal).
Previous experience as a Medical Virtual Assistant, Medical Receptionist, Medical Biller, Medical Scheduler, or similar healthcare administrative role preferred.
Familiarity with EMR/EHR systems (e.g., Athenahealth, eClinicalWorks, Kareo, AdvancedMD, NextGen, DrChrono, etc.) is an advantage.
Knowledge of U.S. healthcare terminology and workflows.
Strong customer service and communication skills.
Excellent organizational skills and attention to detail.
Ability to multitask and work independently in a fast-paced environment.
Proficient in Microsoft Office Suite and Google Workspace.
Reliable high-speed internet connection and a quiet, professional home office.

Performance Expectations

Success in this role will be evaluated based on:

Quality and professionalism of patient interactions.
Accuracy of scheduling and documentation.
Timely completion of assigned tasks.
Attendance, punctuality, and responsiveness.
Compliance with client workflows and HIPAA standards.
Client satisfaction and overall performance.

Confidentiality

The Medical Virtual Assistant is expected to maintain the highest level of confidentiality regarding all patient, client, and company information and comply with all applicable HIPAA and data privacy regulations.

Postulación rápida

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