20 publicaciones de empleo destacadas en hitss (¡Están contratando!)

Chargeback Associate (Asociado de Contracargos) - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Inglés
- Experiencia en bases de datos
- SQL
Account Executive - Fuel & Fleet (Ejecutivo de Cuenta - Combustible y Flotas) - Mexico City
Clara —City, Hgo.
- Administración de personal
- Experiencia en ventas
- Inglés
Sales Operations Associate - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Experiencia en ventas
- Inglés
- SQL
Sales Lead [Líder de Ventas Regional] - Querétaro Territory (Remote)
Clara —Querétaro, Qro.
- Administración de personal
- Experiencia en ventas
- Inglés
Tech Lead (Líder Técnico) - Remote
Clara —Desde casa
- Inglés
- Java
- JavaScript
Commercial Operations Lead (Líder de Operaciones Comerciales) - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Salesforce
Social Media Intern
DiDi Global —Cuauhtémoc, CDMX
Key Account Manager (Ejecutivo de Cuentas Clave) - Ciudad de México (Hybrid)
Clara —Ciudad de México, CDMX
- Experiencia en ventas
- ERP systems
- Inglés
Product Lead (Líder de Producto) - LATAM
Clara —City, Hgo.
- Tiempo completo
- Administración de personal
- Informática
- Inglés
Senior Fullstack Engineer (Ingeniero/a de Software Fullstack Senior) - Remote
Clara —Desde casa
- Inglés
- Java
- JavaScript
14d
Senior Backend Engineer (Ingeniero Backend Senior) - Remote
Clara —Desde casa
- Inglés
- Java
- JavaScript
Sales Lead [Líder de Ventas Regional] - Chihuahua Territory (Remote)
Clara —Chihuahua, Chih.
- Administración de personal
- Experiencia en ventas
- Inglés
AI Business Operations Analyst - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Salesforce
- Inglés
- SQL
Senior Backend Engineer (with Frontend Competency) - LATAM (Remote)
Clara —Desde casa
- Home Office (Desde casa)
- Inglés
- Java
- Experiencia en bases de datos
7d
Sales Lead [Líder de Ventas Regional] - Tijuana Territory (Remote)
Clara —Tijuana, B.C.
- Administración de personal
- Experiencia en ventas
- Inglés
Revenue Strategist
Collyde —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
Postulación rápida
Sales Lead [Líder de Ventas Regional] - Guadalajara Territory (Remote)
Clara —Guadalajara, Jal.
- Administración de personal
- Experiencia en ventas
- Inglés
Account Executive - International Payments & FX (Ejecutivo de Cuenta - Pagos Internacionales y FX) - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Oracle
- Experiencia en ventas
- ERP systems
Enterprise Account Executive (Ejecutivo de Cuentas Enterprise) - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Experiencia en ventas
- Inglés
- SQL
Operations Coordinator - Community Management - Gaming
Keywords Studios —México
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Gestión de redes sociales
- Habilidades de comunicación
Postulación rápida

Quiero recibir la alerta de empleo más reciente para hitss

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Chargeback Associate (Asociado de Contracargos) - Mexico City (Hybrid)

Clara -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Beneficios

Opciones sobre acciones

Cualificaciones

Data mining
Inglés
Experiencia en bases de datos
SQL
Portugués
Python

Descripción completa del empleo

Ready to accelerate your career?

Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.

Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.

We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.

What you'll do

We're looking for a Chargeback Associate to join our operations team and ensure a seamless, compliant, and highly efficient dispute resolution process. You will play a critical role in managing the end-to-end chargeback lifecycle, safeguarding Clara's financial integrity while delivering a fair and transparent experience for our customers.

Execute and manage the registration of national chargebacks in DDR and international chargebacks utilizing MasterCom and Mastercard Connect.
Process and resolve ATM withdrawal clarifications and disputes initiated through our internal ticket management systems.
Act as the primary owner of the controversy database, maintaining meticulous control, administration, and organization of all dispute records.
Define, categorize, and resolve clarifications for unrecognized charges, applying the appropriate chargeback reason codes with precision.
Leverage your deep knowledge of the full chargeback cycle—from the issuer view through pre-arbitration, arbitration, reason codes, and final case closures—to resolve disputes efficiently.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves:

Minimum 3 years of experience in an issuer-view chargeback resolution role.
Deep understanding and previous practical application of local "CID" regulations.
Hands-on experience with industry tools such as SAC, SIA, VISAROL, and MasterCom / Mastercard Connect.
Strong organizational and data mining skills, with the ability to manage complex databases using Google Drive (Sheets), SQL, or Metabase.
Experience or interest in AI tools, such as Claude or N8N, to automate workflows and optimize operational efficiency.
Excellent verbal and written communication skills, with a collaborative mindset rooted in teamwork, leadership, and critical thinking.
Adaptability to fast-changing environments and proven role-specific execution in complex operational frameworks.

Nice to haves:

Independent analytical skills using spreadsheets, SQL, or Python to evaluate dispute trends and operational metrics.
Working knowledge of agile methodologies and process improvement strategies.
A good sense of humor.

Why join Clara

At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.

Who we are

We’re the leading B2B fintech for spend management in Latin America.
Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
Passionate about making Latin America more prosperous and competitive.
Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
Product-led, high-talent-density culture — designed for builders who raise the bar.
Proud of our open, inclusive, and values-driven environment.

What we believe in

#Clarity. We say things clearly, directly, and proactively.
#Simplicity. We reduce noise to focus on what really matters.
#Ownership. We take responsibility and never wait to be told.
#Pride. We build products and experiences we’re proud of.
#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
#Inclusivity. Every voice counts. Everyone contributes to our mission.

What we offer

Competitive salary and stock options (ESOP) from day one
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
Annual learning budget and internal accelerated development paths
High-ownership environment: we move fast, learn fast, and raise the bar — together
Smart, ambitious teammates — low ego, high impact
Flexible vacation and hybrid work model focused on results

If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.

Clara’s Hybrid Policy

Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.

We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.

Postúlate ahora

Refina tu búsqueda

hitss empleos

Chargeback Associate (Asociado de Contracargos) - Mexico City (Hybrid)

Account Executive - Fuel & Fleet (Ejecutivo de Cuenta - Combustible y Flotas) - Mexico City

Sales Operations Associate - Mexico City (Hybrid)

Sales Lead [Líder de Ventas Regional] - Querétaro Territory (Remote)

Tech Lead (Líder Técnico) - Remote

Commercial Operations Lead (Líder de Operaciones Comerciales) - Mexico City (Hybrid)

Social Media Intern

Key Account Manager (Ejecutivo de Cuentas Clave) - Ciudad de México (Hybrid)

Product Lead (Líder de Producto) - LATAM

Senior Fullstack Engineer (Ingeniero/a de Software Fullstack Senior) - Remote

Senior Backend Engineer (Ingeniero Backend Senior) - Remote

Sales Lead [Líder de Ventas Regional] - Chihuahua Territory (Remote)

AI Business Operations Analyst - Mexico City (Hybrid)

Senior Backend Engineer (with Frontend Competency) - LATAM (Remote)

Sales Lead [Líder de Ventas Regional] - Tijuana Territory (Remote)

Revenue Strategist

Sales Lead [Líder de Ventas Regional] - Guadalajara Territory (Remote)

Account Executive - International Payments & FX (Ejecutivo de Cuenta - Pagos Internacionales y FX) - Mexico City (Hybrid)

Enterprise Account Executive (Ejecutivo de Cuentas Enterprise) - Mexico City (Hybrid)

Operations Coordinator - Community Management - Gaming

Quiero recibir la alerta de empleo más reciente para hitss

Ready to accelerate your career?

What you'll do

Who you are

Why join Clara

Who we are

What we believe in

What we offer

Clara’s Hybrid Policy

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado