20 publicaciones de empleo destacadas de special projects product en ciudad de méxico, dif (¡Están contratando!)

Member Support Team Lead
Landing —Colonia Lomas de Chapultepec, CDMX
- $22,000 a $26,500 por mes
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Estacionamiento gratuito
- Descuentos y precios preferenciales
Postulación rápida
8h
Customer Service Support
bp —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
3d
LATAM 4P Commercial Compute
HP —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Mercadotecnia
14d
Technical Solutions Consultant, gTech Ads Sellside
Google —Ciudad de México, CDMX
- Inglés
- Java
- SQL
8d
Mobile Software Engineer, Multiplatform, Early Careers
Google —Ciudad de México, CDMX
- Inglés
- Java
- C++
Pricing Supervisor Air & Ocean
CEVALogistics —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Análisis de datos
Content Creator Education and Marketing Project Intern (TikTok Shop Mexico) - 2026 Start (BS/ MS)
TikTok —Ciudad de México, CDMX
- Maestría
- Licenciatura
- Negocios
Customer Success Manager - Marketing Cloud
Salesforce —Ciudad de México, CDMX
- Incluye fines de semana
- Mercadotecnia
- Salesforce
- Sin título de educación superior
10d
Field Sales Representative, Cloud Public Sector (English, Spanish)
Google —Ciudad de México, CDMX
- Experiencia en ventas
- Inglés
- Licenciatura
Vendor Solutions Consultant, Google Cloud (English, Spanish)
Google —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Licenciatura
3h
Customer Engineer, Public Sector
Google —Ciudad de México, CDMX
- Inglés
- Licenciatura
- Sin título de educación superior
Technical Support Specialist II
TigerConnect —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Salesforce
- Seguro dental
- Seguro de la vista
1d
Mid-Market Sales Manager - LATAM (f/m/d)
Awin —Ciudad de México, CDMX
- Experiencia en ventas
- Salesforce
- Inglés
- Seguro dental
11d
Customer Success Manager - Commerce Cloud
Salesforce —Ciudad de México, CDMX
- Incluye fines de semana
- Mercadotecnia
- Salesforce
- Inglés
10d
Commercial Insights Analyst
Doctoralia Mexico —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Salesforce
- Análisis de datos
Postulación rápida
Commercial Underwriter Marine
AIG SEGUROS MEXICO S.A. DE C.V. —Ciudad de México, CDMX
- Correo electrónico
- Licenciatura
- Presencial
Postulación rápida
Supervisor de Implementaciones
UPS —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
6d
Manager - IT Hotel Openings & Conversions
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- PMP
6d
Sr Analyst, Financial Contract Setup
Warner Bros. Discovery —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
REGIONAL COMMUNICATIONS SENIOR ASSOCIATE
Global Green Growth Institute —Ciudad de México, CDMX
- Administración de personal
- Gestión de redes sociales
- Inglés
- Seguro de la vista
10d

Quiero recibir la alerta de empleo más reciente para special projects product en ciudad de méxico, dif

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Member Support Team Lead

Landing -
Colonia Lomas de Chapultepec, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $26,500 por mes
Hace 8 horas

Beneficios

Estacionamiento gratuito
Descuentos y precios preferenciales
Opción a contrato indefinido
Seguro de gastos médicos mayores
Vales de despensa
Estacionamiento para empleados
Seguro de gastos médicos
Seguro dental
Vacaciones adicionales o permisos con goce de sueldo
Servicio de comedor
Seguro de la vista
Seguro de vida
Programa de referidos
Bebidas gratis
Estacionamiento de la empresa

Cualificaciones

Microsoft Excel
Experiencia en ventas
Inglés
Atención al cliente
Venta telefónica

Descripción completa del empleo

Important Notes:

This position is based on-site in Mexico City, CDMX. Remote work is not available for this role.
Submitted resumes must be in English to be considered.

About Us:
Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.

About the Role:
Are you ready to lead a team where we think big, embrace challenges, and deliver exceptional service every day? We're looking for an authentic leader who thrives in a hands-on role, solves problems with a long-term mindset, and finds purpose in helping team members grow and succeed.

As a Member Support Team Lead, you'll play a critical role in the day-to-day operations of our Member Support team. You'll handle escalations confidently, provide real-time support to agents, and ensure every member receives an exceptional experience. You will report to the Member Support Manager and collaborate closely to improve performance and foster a culture of excellence.

Note: The initial schedule for this position may be adjusted based on business needs.

What You'll Do:

Resolve escalations: Handle escalation calls swiftly and effectively while maintaining a customer-first mindset.
Provide hands-on support: Answer agent questions, offer guidance, and ensure smooth day-to-day operations.
Manage member interactions: Step in during peak periods, monitor the Member Support Line, and ensure seamless service delivery.
Coach and mentor: Monitor calls, provide live feedback, and coach agents to enhance performance and meet quality standards.
Delegate tasks strategically: Assign maintenance tickets, reservations, and last-minute check-ins to the right team members to keep operations running efficiently.
Manage special projects: Oversee remote or closed-market tickets, urgent follow-ups, and special initiatives with a solutions-focused approach.

What You'll Need:

English proficiency: Fluent (B2-C1)
At least 1 year of experience as a Supervisor in a BPO or call center environment.
Ability to work from our Polanco office — a collaborative, fast-moving environment.
Strong organizational skills: Attention to detail and ability to ensure nothing falls through the cracks.
Deep product expertise: A thorough understanding of the Landing product paired with excellent soft skills and problem-solving abilities.
Leadership mindset: Ability to mentor, coach, and empower others through constructive feedback.
Proactive and adaptable: A flexible, improvement-oriented approach to change and team development.
At least 6 months of tenure in your current role, with a proven track record of exceptional performance.

Compensation & Benefits:

Salary: $22,000-$25,000MXN gross per month (depending on experience) + performance-based bonus
Grocery vouchers: $1,500MXN net per month
Vacation: 12 days per year (available after 90 days of employment)
Paid time off (PTO): 40 hours per year (available after 30 days of employment)
Health insurance: Major medical (MetLife), minor medical (AXA Keralty), dental, and vision coverage
Parking: On-site parking for bikes, motorcycles, and cars
Travel benefit: $750 USD annually in Landing Stays

Tipo de puesto: Tiempo completo

Sueldo: $22,000.00 - $26,500.00 al mes

Beneficios:

Bebidas gratis
Descuentos y precios preferenciales
Estacionamiento de la empresa
Estacionamiento gratuito
Opción a contrato indefinido
Programa de referidos
Seguro de gastos médicos
Seguro de gastos médicos mayores
Seguro de la vista
Seguro dental
Seguro de vida
Servicio de comedor
Vacaciones adicionales o permisos con goce de sueldo
Vales de despensa

Pregunta(s) de postulación:

Salary expectations:

Idioma:

Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Postulación rápida

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