20 publicaciones de empleo destacadas en speed tech (¡Están contratando!)

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IT Technical Support Representative (Mexico)
Compass Experience Labs —Álvaro Obregón, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- C++
Postulación rápida
Fraud Operations Analyst
Sezzle —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Experiencia en bases de datos
- SQL
Creative Copywriter
REGEX SEO —8 de Agosto, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Plomería
- HVAC
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Postulación rápida
WordPress Developer / AI Specialist
Growmodo GmbH —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- JavaScript
- HTML
Postulación rápida
Customer Experience, Operations Manager
DoorDash Mexico —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Postulación rápida
6h
Technical Support Lead
LotusFlare —Ciudad de México, CDMX
- Azure
- Maestría
- Licenciatura
Software Development Engineer, Big Data
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Informática
- DevOps
- Java
Outbound Sales Development Representative (LATAM)
StemWave —Venustiano Carranza, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
Designer
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Disponible para viajar
- Presencial
Senior Software Engineer
Helix —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- DevOps
- Vacaciones adicionales o permisos con goce de sueldo
Team Lead - Client Services, Qualitative
Konovo —Puebla, Pue.
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
- Liderazgo
Senior Full-Stack Developer / AI Specialist (Full-Time / On-Call)
Growmodo GmbH —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- DevOps
- Inglés
- JavaScript
Postulación rápida
Engineer, EHS
CommScope —Ciudad Juárez, Chih.
- AutoCAD
- Administración de personal
- Inglés
Software Engineer Frontend - React
MedTrainer, Inc. —Querétaro, Qro.
- Home Office (Desde casa)
- Informática
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Descuento de gimnasio
Postulación rápida
Art Director
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Disponible para viajar
- Presencial
Technical Product Manager
Sezzle —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Informática
- SQL
- Licenciatura
Ad Creative Designer
Roveia —Ciudad de México, CDMX
- Home Office (Desde casa)
- CAD
- Inglés
Join us as Full-Stack Dev and shape the Future of Work today!
The Everywhere Office —Ciudad de México, CDMX
- JavaScript
- Python
Postulación rápida
Perfomance Marketing Specialist
Klar —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Análisis de datos
- Inglés
- SQL
Postulación rápida
11d
Senior Payments Engineer — Acquiring & Payment Processing
Sezzle —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Informática
- DevOps
- SQL

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IT Technical Support Representative (Mexico)

Compass Experience Labs -
Álvaro Obregón, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Servicio al cliente
Inglés
.NET
C++
POS
Seguridad
Habilidades de comunicación

Descripción completa del empleo

MEET COMPASS

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Role Expectations

Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Documents incidents and resolutions and provides updates to the knowledge base where applicable
Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.

Technology Requirements

A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
All agents must have a working camera to be used during training sessions and 1:1 conversation.
Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
All agents will be required to install third-party software in order to run the screen capture module:
- Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
Download speed must be at least 25 MBPS with latency (RTT) of <200ms.
Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
RAM: 16 GB

Qualifications

1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
Strong technical proficiency in hardware and networking
Good understanding of security best practices in a regulated business.
Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
Experience in POS troubleshooting is an edge, ALOHA experience is a plus
Exceptional English communication skills (written and spoken)

Benefits:

A fully remote work environment
This is currently a contract position, offering competitive wages
Comprehensive training on our products and services.
Career development opportunities, including internal promotions.
A positive and growing work culture that values diversity and inclusivity.

If you possess a compassionate nature, thrive in a customer-centric role, and have a passion for assisting others, we encourage you to apply.

Postulación rápida

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speed tech empleos

IT Technical Support Representative (Mexico)

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Customer Experience, Operations Manager

Technical Support Lead

Software Development Engineer, Big Data

Outbound Sales Development Representative (LATAM)

Designer

Senior Software Engineer

Team Lead - Client Services, Qualitative

Senior Full-Stack Developer / AI Specialist (Full-Time / On-Call)

Engineer, EHS

Software Engineer Frontend - React

Art Director

Technical Product Manager

Ad Creative Designer

Join us as Full-Stack Dev and shape the Future of Work today!

Perfomance Marketing Specialist

Senior Payments Engineer — Acquiring & Payment Processing

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