20 publicaciones de empleo destacadas de agentic data systems engineer en ciudad de méxico, dif (¡Están contratando!)

Principal Engineer, Critical Support
QAD —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en bases de datos
- SQL
- C++
Quality Assurance Engineer
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Licenciatura
Staff Product Experience & Design System Architect
Teradata —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Gestión de productos
- Contratos
Deployment Strategist (Strategic Builder)
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Administración de personal
- Informática
9d
Modernization Solution Architect (Cloud/Infrastructure)
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Experiencia en ventas
- DevOps
1d
Forward Deployed Engineering Manager, GenAI, Cloud Consulting, LATAM (English, Portuguese/Spanish)
Google —Ciudad de México, CDMX
- Doctorado
- Informática
- Inglés
Senior Software Engineer, Applied AI Services
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Java
- JavaScript
- Disponible para viajar
DevSecOps Engineer II, Mexico City (MX)
Swiss Re —Ciudad de México, CDMX
- Azure
- Linux
Executive Assistant - Systematic Commodities Hedge Fund
Moreton Capital Partners —Ciudad de México, CDMX
- $420,000 a $550,000 por año
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
BCG Platinion | Senior AI Tech Architect - AI Platforms
Boston Consulting Group —Ciudad de México
- Tiempo completo
- Azure
- Administración de personal
- Inglés
Site Reliability Engineer
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
Postulación rápida
AI DI Engineering Manager - Mexico City
ailylabs —Ciudad de México, CDMX
- Experiencia en ventas
- Liderazgo
Postulación rápida
Lead AI Forward Engineer
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Azure
- DevOps
- Python
Senior Full Stack Engineer (Python/React)
Forager —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- DevOps
- Sin título de educación superior
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Software Engineer | AI Focus
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Experiencia en ventas
- Salesforce
Growth Delivery Director
Growth Protocol —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
Postulación rápida
Marketing Data Scientist, Data & AI Enablement
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Azure
- Doctorado
- Maestría
Postulación rápida
Principal, Account SE
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
- Java
Lead Product Manager - AI Developer Platform
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- CAD
- Gestión de productos
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Salesforce Developer
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- DevOps
- Desarrollo de software

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Principal Engineer, Critical Support

QAD -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Microsoft Windows Server
UNIX
Experiencia en bases de datos
SQL
C++
Linux
SaaS
Shell Scripting
Debugging

Descripción completa del empleo

Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

This position requires candidates to be based in Mexico; you can work remotely from your Home office.

Job Description

The Principal Engineer serves as a senior technical authority within the Critical Support Team (CST). You will lead the investigation of the most complex, high-impact, and recurring customer issues to deliver sustainable, long-term solutions. This role bridges the gap between troubleshooting and systemic product improvement by collaborating with Engineering and Product Management.

What you'll do:

Lead Resolution: Drive the investigation and resolution of escalated cases using in-depth Root Cause Analysis (RCA).
Technical Authority: Act as a problem-solving leader, stepping in to interact directly with customers during critical escalations.
Mentorship: Provide consultation and mentoring sessions to Tier 1 and Tier 2 engineers to enhance their technical capabilities.
Proactive Improvement: Identify trends to minimize recurring issues and advocate for product enhancements that improve reliability.
Cross-Functional Collaboration: Partner with Subject Matter Experts (SMEs) and Engineering to implement long-term fixes and process improvements.

Qualifications

Experience: 6+ years of experience in enterprise product support [user prompt].
Technical Expertise: Proven track record in advanced troubleshooting and handling high-impact technical tickets.
Leadership: Demonstrated ability to lead complex investigations and mentor junior technical staff.
Communication: Ability to collaborate effectively with cross-functional teams and communicate clearly with customers during high-pressure situations.

Technical Skills

Proficiency in debugging and troubleshooting Unix, Windows Servers and network environments.
Programming knowledge in C, C++, Unix scripting, and Progress for issue resolution.
Expertise in Progress DBA tasks, including database optimization, backup/restore, and performance monitoring.
Strong Linux skills and basic SQL knowledge for database queries and troubleshooting.
Experience with QAD product installation, configuration, and administration.
Familiarity with cloud-based systems, SaaS solutions, and integration methodologies.
QAD PKS or other relevant industry certifications are a plus.

Soft Skills:

Strong analytical and problem-solving abilities.
Exceptional communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Customer-focused mindset with a commitment to delivering high-quality service.

Additional Information

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

About QAD:

#LI-Remote

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