20 publicaciones de empleo destacadas en key account executive (mexico city) (¡Están contratando!)

Resolution Manager - WW Support
Nutanix —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
Distribution Manager
Palo Alto Networks —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Oratoria
US Global Chains Specialist
Despegar —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Inglés
- Apertura de nuevos negocios
Postulación rápida
CBS Credit To Cash Analyst (174808)
Colgate-Palmolive —Miguel Hidalgo, CDMX
- Licenciatura
- Mejora continua
- Negocios
3d
Project Manager
CommScope —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
Sales Development Representative
Creatio —Ciudad de México, CDMX
- Trabajo híbrido
- CRM software
- Administración de personal
- Experiencia en ventas
Postulación rápida
RUCKUS Sr. Director, Regional Sales CALA
Belden Inc —Ciudad de México, CDMX
- Experiencia en ventas
- Salesforce
- Maestría
11d
Solutions & Services Domain Specialist
Lenovo —Federal, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Experiencia en ventas
Sales Development Associate - Portuguese, Spanish, and English Speaker
EcoVadis —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Salesforce
- Inglés
- Seguro de vida
- Programa de referidos
Postulación rápida
Senior Technical Account Manager
Zendesk —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Capacitación
- Permiso de maternidad y paternidad
Manager, Investment, Digital
Quad/Graphics —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Sales Account Manager
Red Hat, Inc. —City, Hgo.
- Tiempo completo
- Experiencia en ventas
- Inglés
- Disponible para viajar
Regional Sales Manager, Enterprise (Remote, MEX)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Salesforce
- Inglés
Sales Manager
Paystand —Ciudad de México, CDMX
- Experiencia en ventas
- ERP systems
- Inglés
Postulación rápida
AI Success Strategist, Customer Success
Zendesk —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Experiencia en ventas
RHEL Sales Specialist
Red Hat, Inc. —City, Hgo.
- Tiempo completo
- DevOps
- Inglés
- Linux
Director - Finance - Multiprop - A
Marriott International, Inc —Puerto Vallarta, Jal.
- Tiempo completo
- Maestría
- Licenciatura
- Liderazgo
4d
Partner Development Manager - Cortex
Palo Alto Networks —Ciudad de México, CDMX
- Experiencia en ventas
- Inglés
Practice Lead
Palo Alto Networks —Ciudad de México, CDMX
- Azure
- Liderazgo
11d
Solution Consultant
Genesys —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Inglés
- Liderazgo

Quiero recibir la alerta de empleo más reciente para key account executive (mexico city)

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Resolution Manager - WW Support

Nutanix -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Slack
Sistemas de información
Licenciatura
Recursos humanos
Gestión de cuentas

Descripción completa del empleo

Hungry, Humble, Honest, with Heart.

The Opportunity

This role is hybrid.
Nutanix is seeking a well-rounded senior customer facing Resolution Managers to lead collaboration among key internal and external stakeholders to ensure customer success. Ensuring the success of our groundbreaking technology through cluster health monitoring, quick response time, and unparalleled customer obsession.

We are looking to expand our world class team with customer focused individuals driving critical issues to closure. Collaborating alongside our top-notch engineers from leading virtualization, compute, and networking companies with the ability to handle all problems that come our way.

About the Team

We are a hybrid global team across 6 different Support centers that balances office time to build and strengthen key internal relationships with the flexibility of occasional work from home. Occasional weekend and after business hours work is required.

The team maintains communication with each other through Slack and a weekly sync.

Your Role

Triage Critical Incidents and develop action plans to deliver customer success.
Develop technical understanding of Nutanix’s product suite with the ability to effectively present complex technical material that is tailored to the target audience.
Own and manage multiple critical incidents at the same time.
Collaborate, coordinate, and ensure continuity via action plans with global team of Resolution Managers
Deliver internal and external communications (i.e., Phone, Emails, Meetings, etc.) to all appropriate stakeholders during the life of critical incidents.
Consolidated Reporting for trend analysis and long-term planning
Develop and deliver Post Assessment Reviews to identify key product, process, or people improvements.
Ability to escalate and manage issues both internally (and externally) as needed.
Optimize critical handovers (and engineering engagements) by providing single voice of customer to all parties involved.
Work with technology partners (i.e., VMware, Citrix, Microsoft) to resolve issues and push improvements in our ecosystem.
Provide support on weekdays and off hours on an as needed and scheduled rotational basis.

What You Will Bring

Experience in escalation management and conflict resolutions.
At least 3 years of escalation, technical support and/or customer management experience in an enterprise technical support environment, with advanced customer interaction skills.
Ability to listen to and understand customer frustration points and impact of issue(s) and then translate them into positive outcomes.
Be the customer advocate with an intense focus on their success.
Experience in field or technical support.
Strong organization skills with ability to multi-task in high stress situations.
Requires flexible hours, and ability to handle high stress/high profile customer situations.
Set-up and facilitation of conference call meetings that include customers, account teams, technical personnel up to and including executives.
Bachelor of Science in Computer Information Systems or equivalent experience.
Previous account management or account executive skills with ability to organize and track multiple projects.
Effective customer service attitude and be able to lead a team in resolving difficult customer situations.
Advanced verbal and written communication skills when dealing with customers and business partners.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

Postúlate ahora

Refina tu búsqueda

key account executive (mexico city) empleos

Resolution Manager - WW Support

Distribution Manager

US Global Chains Specialist

CBS Credit To Cash Analyst (174808)

Project Manager

Sales Development Representative

RUCKUS Sr. Director, Regional Sales CALA

Solutions & Services Domain Specialist

Sales Development Associate - Portuguese, Spanish, and English Speaker

Senior Technical Account Manager

Manager, Investment, Digital

Sales Account Manager

Regional Sales Manager, Enterprise (Remote, MEX)

Sales Manager

AI Success Strategist, Customer Success

RHEL Sales Specialist

Director - Finance - Multiprop - A

Partner Development Manager - Cortex

Practice Lead

Solution Consultant

Quiero recibir la alerta de empleo más reciente para key account executive (mexico city)

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado