Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Role: The Application Engineer is responsible for providing technical sales support to both external sources (consulting engineers, contractors and end users) and internal sources (regional managers, project management/ engineering, manufacturing and after-sales service) to obtain sales orders to meet set sales goals.
Essential Duties/Principal Responsibilities:
Provide technical support for preparation of bids and proposals.
Design aeration and biological systems for wastewater treatment applications.
Provide technical specifications for use in municipal bid documents.
Work with project management/ engineering and operations to develop and maintain cost to complete equipment.
Develop pricing estimates for both direct purchases and competitive bid applications.
Interact with third party sales representatives, regional managers, consultants, contractors, and end users on a daily basis through verbal and written communication.
Administer equipment procurement bids including: submission of applicable bond request, preparation of bid forms, pricing and providing of all requested information.
Oversee project hand-overs to project management/ engineering group.
Respond proactively to all sales calls.
Utilize proprietary software platforms (AXP, Treatment Select, Xylect, Mids, etc.) to address technical questions. Utilize third party software (AutoCAD, Microsoft Office, and PowerPoint) as needed to enhance customer support.
Maintain sales files and customer information database in Salesforce.com
Maintain product knowledge through training and seminars.
Provide other duties as assigned.
Other duties as may be assigned as needed including special projects to help improve processes or tools for the sales group or key account management
Follow and comply with all ESH&S policies.
Support cross-Treatment training and development opportunities
Provide and/or receive mentorship for other Treatment and Xylem team members
Participate in local water-treatment efforts / organizations
Minimum Qualifications:
Education, Experience, Skills, Abilities, License/Certification:
Bachelor’s Degree in Civil, Environmental, Mechanical or Chemical Engineering (or related B.S. degree in engineering/environmental studies)
3+ years of experience working in the field of water and/or wastewater treatment industry or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
Specific hands-on field experience with controls, electrical panels, and/or mechanical equipment is a plus
Demonstrate proficient problem solving techniques, attention to detail, and the ability to read and interpret complex engineering drawings and specifications in the development of project tenders, designs, cost estimates, and proposals.
Superior customer service, interpersonal, effective communicator and influential is required. Ability to facilitate a presentation and technical aptitude of the product/process.
Possess ability to complete tasks and resolve difficult technical issues with minimum oversight.
Ability to prioritize, focus, and complete most critical tasks while handling multiple assignments with shifting priorities.
Ability to network effectively within organization to get things done
Proficient in Microsoft Word, PowerPoint and Excel and CRM software
Be a self-starter with high motivation to achieve corporate and personal goals.
Excellent verbal and written communication skills.
Preferred Qualifications:
Green Belt Certification
Salesforce software
Prior experience engaging in the bidding/tendering process is preferable
Physical Demands/Work Environment:
(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Regularly required to sit, stand, walk and reach with hands and arms.
Occasional exposure to shop and field elements (Wastewater and Drinking Water Treatment Plants)
Must occasionally lift/ transport up to 50 pounds.
Must be able to safely work around pipes, valves, electrical equipment and operating machinery, such as commonly found around construction sites and treatment plants.
Office: Florescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures and office noise
Exposure to undesirable field elements at treatment plants or contractor sites.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
