20 publicaciones de empleo destacadas en affinity (¡Están contratando!)

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Customer Service Representative
Eaton —Querétaro, Qro.
- Microsoft Word
- CRM software
- Microsoft Excel
2d
Data Marketing Manager
PepsiCo —Miguel Hidalgo, CDMX
- Administración de personal
- Mercadotecnia
- Inglés
Senior Consumer Insights Manager - Americas (m/f/d)
APPINIO GmbH —Ciudad de México, CDMX
- Microsoft Powerpoint
- Inglés
Business & Data Analytics Intern - Marketplace City Owner
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Excel
- Inglés
- Investigación
ASSOCIATE AGREEMENT
Rockwell Automation —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Análisis de datos
- Inglés
Senior Executive Implementation Planning, GOC
WPP Media —Granada, CDMX
- Tiempo completo
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Key Account Manager Línea AFFINITY
Auna México —Ciudad de México, CDMX
- Mercadotecnia
- Licenciatura
- Negociación
Postulación rápida
Field Service Staff Manager
INNIO —El Salto, Jal.
- Administración de personal
- Inglés
- Disponible para viajar
Postulación rápida
Manager Implementation Planning, GOC
WPP Media —Granada, CDMX
- Tiempo completo
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Sr Manager, CSM, LATAM-MEXICO
Amazon Web Services Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Informática
- PMP
- Inglés
Sr Partner Solutions Architect, Partners
Amazon Web Services Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Experiencia en bases de datos
Advisory Solutions Architect
MongoDB —Ciudad de México, CDMX
- Azure
- Experiencia en ventas
- DevOps
- Permiso de maternidad y paternidad
Sales Director Africa
GLOBAL WATER & ENERGY —África, Zac.
- Experiencia en ventas
Pre-Sales Solutions Architect
MongoDB —Ciudad de México, CDMX
- Azure
- Experiencia en ventas
- DevOps
- Permiso de maternidad y paternidad
Senior Service Delivery Consultant – Configuration Deployment Service
SimCorp A/S —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Inglés
FP&A Lead
Heineken International B.V. —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Postulación rápida
Migration & Modernization Solutions Architect - Data & Analytics, Migration & Modenization
Amazon Web Services Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- ERP systems
- Experiencia en bases de datos
- Desarrollo de software
Sr Solutions Architect, FSI, Financial Services Industry (FSI)
Amazon Web Services Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- DevOps
- Inglés
- Experiencia en bases de datos
3h
Senior Software Engineer
Helix —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- DevOps
- Vacaciones adicionales o permisos con goce de sueldo
Sr. Startup Solution Architect, GenAI
Amazon Web Services Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Experiencia en bases de datos
- Licenciatura

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Customer Service Representative

Eaton -
Querétaro, Qro.

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Información del empleo

Hace 2 días

Cualificaciones

Microsoft Word
CRM software
Microsoft Excel
Servicio al cliente
Inglés
Microsoft Office
Licenciatura
Habilidades de comunicación

Descripción completa del empleo

Eaton’s Corporate Sector division is currently seeking a Customer Service Representative.

What you’ll do:

Job Summary
Provide single point of contact for commercial support to our distributors and sales engineers and interact frequently with Eaton’s manufacturing plants and warehouses. Candidate should demonstrate the ability to manage multiple tasks.

Job Responsibilities
A. Fulfill order management related activities for distributors
B. Drive customer affinity by delivering exceptional Customer Service (meeting or exceeding phone and email metrics as well as team service level agreement)
C. Identify and implement process improvements
D. Maintain daily usage of the Customer 360 tool
E. Change notice management
F. Facilitate proper and efficient information flow in an effort to meet or exceed customer needs and departmental and division wide performance expectations
G. Ability to handle high-pressure, fast-paced environment requiring diligence to detail
H. Proven analytical and critical thinking skills
I. Ability to constructively manage conflicts and discrepancies towards positive resolution
J. Prioritizing customer demand to assist with improved product flow
K. Work with finance team to resolve customer credit requests
L. Strategic Accounts Management
M. Back Order and Back Log Analysis
N. Correct assignment for other Divisions request
O. Portal webs maintenance
P. Maintain safe, clean working environment in compliance with all Eaton safety standards, Life Saving Rules, and daily 5S+ requirements to help build a Zero Incident Culture.

#LI-KL1

Qualifications:

Education level required

Bachelor degree necessary.

Years and area of experience required

Minimum 1 year customer interaction/support experience

Technical knowledge

Knowledge of CRM software and SAP or VISTA
Strong knowledge of Microsoft Office (word, excel, email, internet)
Strong written and verbal communication skills
Intermediate English proficiency, able to mantain effective business conversations.

Skills:

Soft skills

Drive for results
Makes Decisions & Solves Problems
Demonstrates a Collaborative Style
Promotes and Champions Change
Business Acumen
Pursues personal development
Team work

Additional Information:

Organizational Chart
Supervisor Team Leader, EatonCare Service Center
Functional Manager (if applicable) N/A
Incumbent (if applicable) N/A
Peers (if applicable) N/A
Direct Reports (if applicable) N/A
Indirect/Functional Reports (if applicable) N/A

Dimensions
Scope of Responsibilities: Local, regional, etc.

Completed emails
Back Order control
Expedites
Completed emails
Back Order control
Expedites
Accuaracy / Quality

Record any measurable statistics which the position impacts** N/A
How many employees does this position have responsibility for (span of control)? N/A
List any significant changes to the above dimensions if role is being re-evaluated.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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