20 publicaciones de empleo destacadas en b connect (¡Están contratando!)

Team Lead
Boldr —Mérida, Yuc.
- Tiempo completo
- Trabajo híbrido
- Microsoft Office
- Licenciatura
- Control de calidad
Postulación rápida
13d
Cocinero B Naviva
Four Seasons —Punta, S. L. P.
- Tiempo completo
- Preparación de alimentos
- Resort
- Descuento de empleados
5d
Director, Global Employment
Boldr —Mérida, Yuc.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Habilidades de comunicación
Postulación rápida
Technical Support Advocate T1
Boldr —Mérida, Yuc.
- Tiempo completo
- Trabajo híbrido
- Inglés
Postulación rápida
Técnico instrumentista B
Fresenius Medical Care —Guadalajara, Jal.
- Mantenimiento
- Inglés
- Controlador Lógico Programable
7d
Integration Engineer
WorldStrides —Mérida, Yuc.
- Azure
- Administración de personal
- Informática
- Descuentos y precios preferenciales
- Seguro dental
Postulación rápida
Gerente de Producto
BD —Colonia Lomas de Chapultepec, CDMX
- Mercadotecnia
- Inglés
- Microsoft Office
2d
Phone Sales Agent
WorldStrides —Mérida, Yuc.
- Microsoft Powerpoint
- Experiencia en ventas
- Servicio al cliente
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
5d
Team Captain
Boldr —Mérida, Yuc.
- Tiempo completo
- Trabajo híbrido
- Salesforce
- Microsoft Office
- Licenciatura
Postulación rápida
1d
Social Media Customer Advocate - Influencer Social Media Advocate
Boldr —Mérida, Yuc.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Mercadotecnia
- Gestión de redes sociales
Postulación rápida
1d
Social Media Specialist
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
Postulación rápida
Outbound Sales Representative
WorldStrides —Mérida, Yuc.
- Microsoft Powerpoint
- Experiencia en ventas
- Servicio al cliente
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
5d
Integrations Developer
WorldStrides —Mérida, Yuc.
- Azure
- Administración de personal
- Informática
- Descuentos y precios preferenciales
- Seguro dental
Postulación rápida
7d
Psychology, Camp Humphreys, The Undergraduate School - Adjunct Faculty
University of Maryland Global Campus —Campeche
- Tiempo completo
- Doctorado
- Psicología
- Experiencia en enseñanza
- Seguro dental
- Seguro de la vista
5d
Workday Configuration Analyst
nVent —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Informática
- Inglés
Government, Camp Humphreys, The Undergraduate School - Adjunct Faculty
University of Maryland Global Campus —Campeche
- Tiempo completo
- Doctorado
- Experiencia en enseñanza
- Seguro dental
- Seguro de la vista
5d
HR Technology Analyst
nVent —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Informática
- Inglés
Psychology, Camp Casey, The Undergraduate School - Adjunct Faculty
University of Maryland Global Campus —Campeche
- Tiempo completo
- Doctorado
- Psicología
- Experiencia en enseñanza
- Seguro dental
- Seguro de la vista
5d
Ayudante General sin Experiencia 2500 + Prestaciones Superiores // Parque Industrial las Americas
HR CONNECT —Ciénega, N. L.
- $9,000 a $10,000 por mes
- Tiempo completo
- Sin necesidad de experiencia
- Bachillerato
- Ensamblaje
Postulación rápida
7d
Senior Data Scientist
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- Análisis de datos
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
8d

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Team Lead

Boldr -
Mérida, Yuc.

Postulación rápida

Información del empleo

Tiempo completo
Hace 13 días

Cualificaciones

Google Docs
Microsoft Office
Licenciatura
Control de calidad
Atención al cliente
Liderazgo

Descripción completa del empleo

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr impact.
We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY
We do our best work by being CURIOUS
We grow by remaining DYNAMIC
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Team Lead, you are responsible for executing processes defined by the client or management. You will need to efficiently manage a large amount of often sensitive or confidential information. The role will require keen attention to detail while maintaining productivity at defined proficiency levels.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.

WHAT WILL YOU DO

Team Leadership: Supervise and lead a team of team members during the assigned shift. Provide guidance, coaching, and support to ensure team members meet their goals and objectives.
Quality Assurance: Ensure support and acknowledgment of quality standards aligned with our client and customer experience. Implement quality control procedures and address any quality issues promptly.
Performance Metrics: Monitor and track key performance metrics, such as agent tasks and responsibilities. Take corrective actions as needed to meet or exceed performance targets.
Training and Development: Train new associates and provide ongoing training to existing team members to enhance their skills and knowledge. Foster a culture of continuous improvements through weekly 1:1s and impromptu coaching sessions.
Communication: Maintain open and effective communication channels with team members, other shift leads, and management. Report any issues, escalations, or opportunities for improvement.
Problem Solving: Address operational challenges and resolve issues that may arise during the shift. Collaborate with other departments to find solutions to complex problems.
Helpdesk Management: Ensure the helpdesk is managed by checking agent availability and SLA tickets.
Ensuring you are available as the POC in the management queue to do escalations.

Requirements

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious and authentic, just like us! #beboldr

An analytical and critical thinker, with an eye for even the most minute of details
Passionate about client satisfaction

YOU HAVE…

Bachelor's/College Degree in any field you’re passionate about!
1 year of leadership experience.
3+ years of Customer Support experience
Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs, and MS Office applications.
Excellent verbal and written communication skills.
An ability to understand and communicate complex ideas to clients.
Aptitude to quickly learn and navigate new technology, systems, and applications.
Ability to accept feedback gracefully and with an open mind.
Customer orientation and ability to adapt/respond to customers with diverse backgrounds.

Postulación rápida

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Integrations Developer

Psychology, Camp Humphreys, The Undergraduate School - Adjunct Faculty

Workday Configuration Analyst

Government, Camp Humphreys, The Undergraduate School - Adjunct Faculty

HR Technology Analyst

Psychology, Camp Casey, The Undergraduate School - Adjunct Faculty

Ayudante General sin Experiencia 2500 + Prestaciones Superiores // Parque Industrial las Americas

Senior Data Scientist

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