20 publicaciones de empleo destacadas de cloud architect gcp en ciudad de méxico (¡Están contratando!)

Technical Support Lead
LotusFlare —Ciudad de México, CDMX
- Azure
- Maestría
- Licenciatura
BCG Platinion | Senior AI Tech Architect - AI Platforms
Boston Consulting Group —Ciudad de México
- Tiempo completo
- Azure
- Administración de personal
- Inglés
AI Engineer (Full-Stack)
Hire Overseas —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- DevOps
- Experiencia en bases de datos
- Habilidades de comunicación
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
AI Coach/Architect
PALO IT —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Informática
- Maestría
Postulación rápida
8d
Senior Linux Systems Engineer
Qualcomm —Ciudad de México, CDMX
- Azure
- Informática
- Licenciatura
Consultor Snow Flake Senior
NetPartners International —Ciudad de México, CDMX
- Español
- Azure
- DevOps
Postulación rápida
Data Engineering Director: eCommerce & Consumer
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Azure
- Desarrollo de software
- Liderazgo
Postulación rápida
AI DevOps Engineer
Ingersoll Rand —Ciudad de México, CDMX
- Microsoft Excel
- Azure
- Informática
Senior Software Engineer
Zendesk —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
ETL DEVELOPER
Zurich Insurance —Ciudad de México, CDMX
- Correo electrónico
- Azure
- Oracle
- DevOps
Sr. Principal Engineer, SRE
iCIMS Talent Acquisition —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
- Permiso de maternidad y paternidad
- Seguro de vida
18h
Consultor/a Especialista de Datos
SDG Group —Ciudad de México, CDMX
- Trabajo híbrido
- Azure
- Ingeniería
- Inglés
Postulación rápida
Sr. Principal Engineer, SRE
iCims —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
- Permiso de maternidad y paternidad
- Seguro de vida
1d
Lead AI Forward Engineer
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Azure
- DevOps
- Python
AI Native Data Architect
PALO IT —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Azure
- DevOps
- Java
Postulación rápida
8d
Senior Software Engineer - Go Engineer - Platform Services
Delinea —Ciudad de México, CDMX
- $75,000 a $90,000 por año
- Tiempo completo
- Azure
- Informática
- DevOps
- Seguro dental
- Seguro de la vista
Identity & Access Management SailPoint Engineering
PMX Santander Global Technology and Operations, S.L. Sociedad Unipersonal —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Java
- JavaScript
Senior Dev Ops Engineer
Peek —Ciudad de México, CDMX
- $950,000 a $1,300,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Azure
- DevOps
- Inglés
Arquitecto de Soluciones Salesforce Commerce Cloud
Orion Innovation —Ciudad de México, CDMX
- Trabajo híbrido
- Azure
- DevOps
- Ingeniería
Postulación rápida
Agentic AI Commerce Manager - Mexico
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática

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Technical Support Lead

LotusFlare -
Ciudad de México, CDMX

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Información del empleo

Cualificaciones

Azure
Google Cloud Platform
Maestría
Licenciatura
Atención al cliente
SaaS
Liderazgo

Descripción completa del empleo

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator (DNO) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Job Responsibilities:

Lead and manage the technical support team, providing guidance, coaching, and mentorship to fellow tech support specialists.
Oversee the day-to-day operations of the support team, ensuring that service levels and response times are met.
Handle escalated customer issues ensuring timely resolution.
Collaborate with cross-functional teams, including Project Managers, Solution Architects and developers, to address customer needs and enhance product offerings.
Develop and implement support processes, tools, and documentation to optimize the team's efficiency and effectiveness.
Continually assess current communication processes, propose improvements, and implement best practices with the overall goal of providing an effective and delightful customer support experience.
Conduct regular performance reviews, provide feedback, and identify areas for skill development and improvement.
Analyze support ticket trends, identify root causes, and propose initiatives to enhance product reliability and customer satisfaction.
Leverage prior experience in tech support for B2B2C products to establish support metrics and KPIs, generate reports, and present findings to management.

Job Requirements:

Bachelors/Masters degree Science/Engineering, or a significant related experience.
5+ years of experience in technical support or a similar customer-facing role.
Excellent communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
Proven experience in a leadership or supervisory role, with the ability to motivate and inspire a team.
Prior experience supporting B2B2C products, with a deep understanding of the unique challenges and considerations in this context.
Experience working with cloud-native platforms (e.g., AWS, Azure, GCP) and virtualization technologies.
Proven ability to work independently, manage multiple priorities, and adapt to a fast-paced and evolving environment.
Experience working with outsourced and in-house support team members
Ability to work directly with key enterprise customers during production matters

Benefits:

Competitive salary package
Paid lunch (In the office)
Private healthcare
Yearly bonus
Training and workshops
Truly flexible working hours
Top-of-the-class engineers to learn from and work with

About us:

At LotusFlare, we attract and keep amazing people by offering two key things:

Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

Website: www.lotusflare.com
LinkedIn: https://www.linkedin.com/company/lotusflare
Instagram: https://www.instagram.com/lifeatlotusflare/
X: https://twitter.com/lotus_flare

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cloud architect gcp empleos en ciudad de méxico

Technical Support Lead

BCG Platinion | Senior AI Tech Architect - AI Platforms

AI Engineer (Full-Stack)

AI Coach/Architect

Senior Linux Systems Engineer

Consultor Snow Flake Senior

Data Engineering Director: eCommerce & Consumer

AI DevOps Engineer

Senior Software Engineer

ETL DEVELOPER

Sr. Principal Engineer, SRE

Consultor/a Especialista de Datos

Sr. Principal Engineer, SRE

Lead AI Forward Engineer

AI Native Data Architect

Senior Software Engineer - Go Engineer - Platform Services

Identity & Access Management SailPoint Engineering

Senior Dev Ops Engineer

Arquitecto de Soluciones Salesforce Commerce Cloud

Agentic AI Commerce Manager - Mexico

Quiero recibir la alerta de empleo más reciente para cloud architect gcp en ciudad de méxico

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