20 publicaciones de empleo destacadas de customer service representative en tlalpan, dif (¡Están contratando!)

Technical Support Representative, Tier 1 (Mexico Remote)
Turnitin, LLC —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Microsoft Office
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Postulación rápida
Customer Retention Representative
CoinFlip —Benito Juárez, CDMX
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Salesforce
Postulación rápida
Sales Development Representative
Shiji Group —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida
Customer Service Representative I
EVO Payments Mexico, S. de R.L. de C.V. —Cuajimalpa, CDMX
- Servicio al cliente
- Bachillerato
- Captura de datos
Postulación rápida
Sales Development Representative - Mexico City
Geotab —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
- Seguro dental
- Permiso de maternidad y paternidad
Representative, Infrastructure Specialist - Early Professional Hire
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Informática
- Licenciatura
Customer Service Representative I
Global Excel Management —Del Valle Centro, CDMX
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Microsoft Office
12d
Remote - Bilingual (Spanish) Permanent Inside Sales Agent (Debt/Credit)
The Credit Pros —Ciudad de México, CDMX
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Sr. Support Analyst, Retail
Hugo Boss —Ciudad de México, CDMX
- Oracle
- Experiencia en ventas
- ERP systems
- Descuento de empleados
Inside Sales Rep - LATAM
NetApp —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Azure
- Experiencia en ventas
- Vacaciones adicionales o permisos con goce de sueldo
Voice Agent (Customer Service Representative)
Epsilon Staffing —Santa Bárbara, CDMX
- $14,000 a $17,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
- Programa de referidos
Postulación rápida
Sales Representative
Element Fleet Management —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
- Estacionamiento gratuito
- Seguro de vida
14d
Booking Sales Representative (Uncapped Commissions)
Landing —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
Sales & Customer Service Representative - Bilingual Spanish/English
Community Sports Partners —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Digital Sales Representative
Zendesk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Inglés
Business Development Representative, Remote, Latin America
Bluelight Consulting —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Experiencia en ventas
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Sr. Sales Representative
Shiji, US Inc. —Colonia Polanco, CDMX
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Administración de personal
- Experiencia en ventas
Postulación rápida
7d
Representante de Ventas - Guadalajara
Hollister S.A. de C.V. —Ciudad de México, CDMX
- Incluye fines de semana
- Experiencia en ventas
- Salesforce
- Microsoft Office
Solution & Service Sales Representative
Armstrong Fluid Technology —Lindavista Norte, CDMX
- CRM software
- Experiencia en ventas
- ERP systems
Postulación rápida
14d
Senior Application Support
DSV —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- DevOps
10d

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Technical Support Representative, Tier 1 (Mexico Remote)

Turnitin, LLC -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Beneficios

Vacaciones adicionales o permisos con goce de sueldo
Permiso de maternidad y paternidad

Cualificaciones

Blackboard
Administración de personal
Inglés
Japonés
Microsoft Office
Licenciatura
Uso de computadora
Atención al cliente
Linux
SaaS
Moodle

Descripción completa del empleo

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Description

You will play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries.

We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Product Specialist team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast paced, team-oriented environment, and process the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.

Responsibilities:

Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
Coordinate closely with Engineering and Product Management on all product issues & releases
Develop positive customer and cultural relations.
Assist in the translation, maintenance, and updating of technical documentation associated with the product line.
Support other strategic initiatives as needed.

Qualifications

Essential:

Bachelor’s degree or applicant with experience working in a customer support role
Fluent spoken/written English
Proven customer service, technical support, or product support experience in a client-facing environment (non-internal IT)
Strong communication and interpersonal skills, with the ability to clearly explain complex concepts
Ability to work in a fast-paced environment, manage multiple projects, set priorities, work independently, and perform under pressure
Excellent computer skills
Knowledge of one or more of the following Operating Systems (Windows, Mac, Linux)
Experience with Learning Management Systems (e.g., Blackboard, Moodle, Canvas) in a professional setting
A good understanding of Microsoft Office products
Excellent planning and organisational skills
Ability to work with sensitive and confidential material and possess excellent judgement

Desirable:

Broad understanding of web technologies and Software as a Service (SaaS)
Interest in technology and the internet (e.g., programming, building apps, or assembling hardware)
Additional language skills (Spanish, Turkish, or Japanese)
Demonstrated interest in technology (e.g., programming, building apps, hardware, or similar hands-on experience)

Additional Information

Total Rewards @ Turnitin
At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.

Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.

In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.
One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes.
Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.

Global Benefits

Remote First Culture
Health Care Coverage*
Education Reimbursement*
Competitive Paid Time Off
Self-Care Days
National Holidays*
2 Founder Days + Juneteenth Observed
Paid Volunteer Time*
Charitable contribution match*
Monthly Wellness or Home Office Reimbursement/*
Access to Modern Health (mental health platform)
Parental Leave*
Retirement Plan with match/contribution*
varies by country

Seeing Beyond the Job Ad
At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!

#LI-AC1

Postulación rápida

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