20 publicaciones de empleo destacadas en problem manager (¡Están contratando!)

Transition Manager
Capgemini —Aguascalientes, Ags.
- Administración de personal
- PMP
- Licenciatura
Sr. LogScale/NG SIEM Customer Success Manager - Bilingual (Spanish/English) (Remote)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Servicio al cliente
Customer Support Representative
JoVE —Desde casa
- $15,500 por mes
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
- Inglés
- Licenciatura
Postulación rápida
Client Success Manager, Contractor
FiscalNote —Desde casa
- Correo electrónico
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Licenciatura
Financial Crimes Analyst (AML Investigations & Sanctions) - Bilingual
Stripe —Ciudad de México, CDMX
- $30,000 a $35,000 por mes
- Tiempo completo
- Bilingüe
- Inglés
- Matemáticas
Postulación rápida
Supplier Operations Manager
Gymreapers —León, Gto.
- Tiempo completo
- Administración de personal
- ERP systems
- Mejora continua
Postulación rápida
Contact Center Support Specialist
ABB Robotics Mexico S.A. de C.V. —San Luis Potosí, S. L. P.
- Administración de personal
- Salesforce
- Inglés
- Seguro dental
- Permiso de maternidad y paternidad
Postulación rápida
14d
Engineering Manager
Flex-N-Gate —Saltillo, Coah.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Operations Support Senior Manager
Citi —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Mantenimiento
Personal Injury Case Manager (Remote) – Mexico & El Salvador Preferred
Tech Solutions —Desde casa
- $17,500 a $22,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Clinical Trial Manager (CTM)
Fortrea —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Fullstack Engineer / Team Lead
Codigo MX, Inc —Desde casa
- $100,000 a $120,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Informática
- DevOps
- Análisis de datos
Postulación rápida
Gualapack Mexico plant: Quality Assurance Manager
GualaPack Spa —Tehuacán, Pue.
- Administración de personal
- Inglés
- Experiencia en manufactura
Project Manager
EOS —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Licenciatura
- Sin título de educación superior
Postulación rápida
Immigration Analyst II
FieldCore —Desde casa
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Bachillerato
Senior Operations Manager
Sun Chemical —Naucalpan, Méx.
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
Customer Success Manager (Latin America Contractor)
Hearth —Desde casa
- Home Office (Desde casa)
- Experiencia en ventas
- Servicio al cliente
- Salesforce
Postulación rápida
Senior Business Controller, International Business (flexible location)
ABB Inc. —Desde casa
- Correo electrónico
- Microsoft Excel
- Inglés
- Maestría
- Permiso de maternidad y paternidad
- Descuento de empleados
Postulación rápida
10d
Global Talent Manager
WAI GLOBAL —Tlalnepantla, Méx.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
Factory Manager
Eaton —San Luis Potosí, S. L. P.
- Administración de personal
- Inglés
- Licenciatura

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Transition Manager

Capgemini -
Aguascalientes, Ags.

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Información del empleo

Cualificaciones

Administración de personal
PMP
Licenciatura
Mejora continua
Manejo de grupos
Estimación y pronóstico

Descripción completa del empleo

Job Description

We are seeking an experienced Service Transition Manager responsible for managing end-to-end service transitions, ensuring seamless transfer of processes, people, and technology while maintaining service quality, timelines, and budgets.

Key Responsibilities

Lead end-to-end transition projects (planning, execution, stabilization)
Define project scope, milestones, deliverables, risks, and contingency plans
Ensure delivery aligned with time, cost, and quality objectives
Manage transition financials, budgeting, and forecasting
Collaborate with clients, stakeholders, and internal teams for smooth execution
Support bid processes (RFPs), solution design, and transition planning
Drive knowledge transfer, training, and process documentation
Ensure Day 1 readiness and productivity post transition
Track SLAs and proactively resolve issues
Identify risks and implement mitigation strategies
Drive continuous improvement and process optimization
Maintain strong stakeholder communication and reporting
Support transformation initiatives and implementation plans

Required Skills (Must Have)

Transition Management
Project Management
Migration / Process Transition Experience
Delivery Setup & Facility Setup
Stakeholder Management
Strong communication and executive presence
Team Management

Preferred Skills (Good to Have)

PMP / PRINCE2 Certification
Lean Six Sigma (Green Belt)

Qualifications

Bachelor’s Degree (mandatory)
Relevant certifications are desirable but not mandatory

Experience Required

4–5 years of experience in Transition Management
Experience handling 3rd party / client transitions (non-captive)
Exposure to BPO / Shared Services environments
Experience in RFPs, bids, and solution design
Strong understanding of transition methodologies, risks, and delivery models
Experience in transformation initiatives and process improvement

Key Competencies

Strong project management skills
Excellent stakeholder management
Problem-solving and decision-making ability
Analytical mindset
Ability to manage multiple projects
Strong communication and presentation skills

Job Description - Grade Specific

Transition Lead Start by shadowing and support a senior resource. Move across as stream lead for individual streams in different areas across several consecutive Transition projects, to gain exposure. Eventually lead a stream in a medium Transition project or manages a small project less than 10 FTEs.

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Refina tu búsqueda

problem manager empleos

Transition Manager

Sr. LogScale/NG SIEM Customer Success Manager - Bilingual (Spanish/English) (Remote)

Customer Support Representative

Client Success Manager, Contractor

Financial Crimes Analyst (AML Investigations & Sanctions) - Bilingual

Supplier Operations Manager

Contact Center Support Specialist

Engineering Manager

Operations Support Senior Manager

Personal Injury Case Manager (Remote) – Mexico & El Salvador Preferred

Clinical Trial Manager (CTM)

Senior Fullstack Engineer / Team Lead

Gualapack Mexico plant: Quality Assurance Manager

Project Manager

Immigration Analyst II

Senior Operations Manager

Customer Success Manager (Latin America Contractor)

Senior Business Controller, International Business (flexible location)

Global Talent Manager

Factory Manager

Quiero recibir la alerta de empleo más reciente para problem manager

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