20 publicaciones de empleo destacadas de database & infrastructure en ciudad de méxico, dif (¡Están contratando!)

L1 Support Engineer 1
Thales —Federal, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Java
Network Engineer Analyst
AXA —Tlacoquemeca, CDMX
- Informática
- Inglés
Modernization Solution Architect (Cloud/Infrastructure)
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Experiencia en ventas
- DevOps
5d
Junior Full-Stack Java Developer – Contact Center Technologies
Sutherland —Ciudad de México, CDMX
- Azure
- Administración de personal
- Inglés
8d
Data Analyst Intern
DiDi Global —Cuauhtémoc, CDMX
- Informática
- Inglés
- Java
Software Engineer
Meltwater Group —Ciudad de México, CDMX
- Administración de personal
- Experiencia en bases de datos
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
Software Engineer, AI Agent Platform
QAD, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en manufactura
- Liderazgo
- Python
Postulación rápida
Software Engineer Intern
Arkham Technologies —Ciudad de México, CDMX
- Trabajo híbrido
- Informática
- SQL
- Licenciatura
Postulación rápida
Node.js Full Stack Developer
Xideral —Ciudad de México, CDMX
- Home Office (Desde casa)
- DevOps
- Mantenimiento
- SQL
- Seguro dental
- Seguro de vida
Postulación rápida
Senior Systems Engineer (Windows / Linux)
Sovos Compliance —Ciudad de México, CDMX
- Informática
- Inglés
- Licenciatura
Postulación rápida
Project Manager de TI – Proyectos de Migración de Bases de Datos
Amin Technology —Cuauhtémoc, CDMX
- $25,000 por mes
- Tiempo completo
- Oracle
- Informática
- PMP
Postulación rápida
6d
Senior Database Administrator – Oracle / NoSQL
Qualcomm —Ciudad de México, CDMX
- Oracle
- Mantenimiento
- Experiencia en bases de datos
8d
Senior Software Engineer
Helix —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- DevOps
- Vacaciones adicionales o permisos con goce de sueldo
Research Engineering Automation
Teradata —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Maestría
- SQL
Software Development Senior Specialist
NTT Ltd —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Informática
- Mantenimiento
Software Development Advisor
NTT Ltd —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Oracle
- Informática
Java Software Engineer
WIZELINE —Ciudad de México, CDMX
- Azure
- Oracle
- Administración de personal
RTO Consultant CDMX
Aveva —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Microsoft Office
- SQL
12d
Customer Support Technician
Vusion —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Azure
- Inglés
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Ingeniero Senior, Ciencia de Datos
Constellation Brands —Ciudad de México, CDMX
- Tiempo completo
- Informática
- ERP systems
- Inglés

Quiero recibir la alerta de empleo más reciente para database & infrastructure en ciudad de méxico, dif

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L1 Support Engineer 1

Thales -
Federal, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

TCP
Administración de personal
Gestión de incidentes
Kubernetes
Inglés
Google Cloud Platform
Java
Bash
Docker
Licenciatura
JavaScript
Linux
TCP/IP
Python
Shell Scripting

Descripción completa del empleo

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

operations and support engineer - level 1

The candidate will part of the L1 Operations and Support, in charge of providing Tier I technical support and incident management for hosted and managed services. This is a global team that delivers 24/7 support and incorporates service monitoring to meet the requirements of customer service level agreements.

A week in the life of an Operations and Support Engineer L1:

You will establish and maintain contact with customers for request and incident management.
You will deliver Tier I technical support for customers on hosted and managed services and escalate critical issues to Tier II support.
You will provide service monitoring and associated predefined actions on hosted and managed service and escalate to Tier II as needed.
You will support recurring service operations on hosted and managed services.
You will participate to the handover from set-up to production by reviewing service documentation and monitoring testing and internal tools.

Service support COS:

Manage Incidents/Service requests within SLA, tracking SLA

and taking actions in case of deviation.

Ensures the incident are acknowledged, investigated and resolved as per contract agreement:

Response time (MTTA)

Resolution time (MTTR)

Cloud Base Solution offers (AWS, GCP, Docker, Kubernetes…)

Monitoring tools (Datadog, Splunk, Pagerduty, …).

Linux, networking (TCP/IP, Firewall, Load Balancer, tcpdump, wireshark…)

Scripting (Bash, Python, Java…)

Database (Optional)

Minimum Requirements: Skills, Experience & Education

Include minimum experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, etc.

Bachelor of Engineering (Ingeniero Técnico) or a Bachelor of Science (Licenciado)

2+ years of experience in operation or support

Working on shift to offer our customers a 24/7 service

Good to have experience in managing Splunk App development, scripting and log management solution design

Knowledge of ITIL and Service Delivery best practices. ITIL certification would be appreciated

Knowledge on AWS/GCP Cloud, monitoring tools, networking, infrastructure, Linux and mobile application

English Advanced

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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