20 publicaciones de empleo destacadas de program specialist en obispado, nle (¡Están contratando!)

Customer Service Specialist
Franklin Electric —Monterrey, N. L.
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Materials Program Management
Celestica —Apodaca, N. L.
- Licenciatura
- Experiencia en manufactura
Logistics and Trade Compliance Specialist
Multi-Color Corporation —Monterrey, N. L.
- Bilingüe
- Administración de personal
- Experiencia en control de inventarios
Postulación rápida
Import Specialist (Special Operations - Temp 2 yrs)
LEGO —Monterrey, N. L.
- ERP systems
- Inglés
- SQL
9d
Strategy Deployment Specialist
Corning —Obispado, N. L.
- Administración de personal
- Inglés
- Licenciatura
Trade & Transportation Specialist
ABB Electrical Control Systems S. de R.L. de C.V. —Apodaca, N. L.
- Microsoft Excel
- Análisis de datos
- Inglés
Postulación rápida
8d
Advanced Manufacturing Engineering Specialist
Vertiv —Santa Catarina, N. L.
- Correo electrónico
- Administración de personal
- Maestría
- Mejora continua
10d
Logistics Specialist
PROTRANS INTERNATIONAL LLC —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
Proposal Specialist
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Experiencia en ventas
- Licenciatura
- Disponible para viajar
- Vacaciones adicionales o permisos con goce de sueldo
Occupational Health Specialist
LEGO —Monterrey, N. L.
- Inglés
- Maestría
Trade Compliance Analyst
Xylem —Guadalupe, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
2d
Project Specialist, AI & Digital Solutions
Carrier —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Informática
- Inglés
7d
Human Resources Specialist
AVI-SPL —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Robotics Service Sales Specialist - North Region
ABB Robotics Mexico S.A. de C.V. —Apodaca, N. L.
- Administración de personal
- Experiencia en ventas
- Salesforce
- Seguro dental
- Permiso de maternidad y paternidad
Postulación rápida
3d
Predictive Maintenance Specialist
Advanced Technology Services —Monterrey, N. L.
- Mantenimiento
Procurement Operations Sr. Specialist
Corning —Obispado, N. L.
- Inglés
- Licenciatura
08 - Materials Program Management
Celestica —Monterrey, N. L.
- Licenciatura
- Experiencia en manufactura
Specialist, Procurement
Carrier —Santa Catarina, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
2d
Technical Writer - Documentation Specialist.
Vertiv —Monterrey, N. L.
- Inglés
- Microsoft Office
- Licenciatura
Account Sales Executive II | Monterrey
Boston Scientific —Monterrey, N. L.
- Experiencia en ventas
- Hospital
- Salesforce
6h

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Customer Service Specialist

Franklin Electric -
Monterrey, N. L.

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Administración de empresas
Microsoft Excel
Microsoft Outlook
Administración de personal
Servicio al cliente
Upselling
Microsoft Office
Licenciatura
Negocios

Descripción completa del empleo

Description

Customer retention and market expansion. This role provides end-to-end account and relationship support to our best customers, driving best practices and innovation to create more value for the business”. The goal is to increase customer satisfaction, retention and adoption of key product and service features within a particular market segment.

Key Responsibilities

Provide end-to-end, single point of contact support for our best customers – the As – from order entry and inquiry to AR support and issue resolution.
Proactively anticipate customer needs and identify any potential opportunities or issues. Create recommendations and facilitate actions accordingly. (Requires a strong knowledge of the account, products, and daily interaction on a high level).
Support the marketing strategy to create new relationships, new customers, new markets.
Serve as the customers’ voice, including marketing, product, professional services and sales.
Establish and deepen relationships with customers by understanding their business objectives and providing exemplary support.
Communicate frequently with customers on updates, information, concerns and suggestions.
Mine various communication feedback and benchmark data, launch and/or support innovative efforts to drive new efforts and change to meet the customers’ perceived expectations and needs.

Identify potential upsell, new product, substitution or replacement opportunities, slow moving products as well as obsolete/excess inventory in an effort to create a value strategy specific to the opportunity.
Manage deliverables specific to meeting the team’s strategic objectives.
Use customer benchmark data to highlight customers’ strategic success and provide ongoing recommendations for further optimization.
Communicate and coordinate with internal departments (Product Managers/Sales Team/Marketing).
Organize workflow to meet customer timeframes (coordinate with main buyer / purchaser – setting up and defining process per customer’s requirements).
Complete forms, applications and/or customer requests.
Business travel required as needed. Participate in customer visits, trade shows and/or events.
Performs other duties as required or assigned.

Skills, Knowledge and Expertise

Scholarship: Bachelor’s degree in business management or relations preferably.

Experience: At least 3 years of relevant experience or training in customer service, customer experience, customer success, or a related field (required).

Skills:

Dependable, self-motivated, and displays initiative

Results and goal oriented
Customer growth oriented
Effective communication skills – written & verbal, internal & external customers
Strong problem analysis and problem-solving skills, innovative
Professional in all manners
High-level attention to detail, high level accuracy and reliable results

Initial formation: Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint

About Franklin Electric

Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.

More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.

At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,

Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.

Postulación rápida

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08 - Materials Program Management

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Account Sales Executive II | Monterrey

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