20 publicaciones de empleo destacadas de cloud security en guadalajara, jal (¡Están contratando!)

Desktop Support Associate-Helpdesk
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Inglés
- Bachillerato
- Disponible para viajar
IT Infrastructure Engineer
Sterlington, PLLC —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- DevOps
Postulación rápida
Entry Level - Maintenance Renewals
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Experiencia en bases de datos
- Licenciatura
Lead Cloud Identity Engineer
Koch —Zapopan, Jal.
- Azure
- Python
Cloud Migration Engineer
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Informática
- Java
- Maestría
CyberSecurity Engineer | Microsoft
Avertium —Guadalajara, Jal.
- Tiempo completo
- Azure
- Linux
Postulación rápida
CloudOps Engineer
Global Systems & Information Technology —Guadalajara, Jal.
- Administración de personal
- Informática
- Licenciatura
AWS Cloud Architect Sr - 2806
Xideral —Guadalajara, Jal.
- Home Office (Desde casa)
- Análisis de datos
- Inglés
- SQL
- Seguro de vida
Postulación rápida
Salesforce Marketing Cloud Regional Lead
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- SQL
People Care AI Process Analyst
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Licenciatura
- Sin título de educación superior
5d
Full Stack Java Tech Lead - Angular, DevOps
HCLTech —Guadalajara, Jal.
- Administración de personal
- DevOps
- Java
13d
Senior Delivery Readiness & Enablement Manager
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
6d
Front End Angular (Hybrid, CDMX)
Capgemini —Guadalajara, Jal.
- Azure
- DevOps
- JavaScript
Staff Consulting Architect - Cloud Native (NKP)
Nutanix —Guadalajara, Jal.
- Tiempo completo
- Azure
- Informática
- Inglés
Country HR US Business Integrator
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Análisis de datos
- Licenciatura
- Sin título de educación superior
Hybrid Cloud Executive Analytics & BI Architect
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Informática
- Maestría
- SQL
Penetration Tester
Bishop Fox —Guadalajara, Jal.
- Home Office (Desde casa)
- Java
- JavaScript
- Linux
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
JDE Batch Jobs/Integrations Consultant
Vantive —Guadalajara, Jal.
- Oracle
- Administración de personal
- Informática
Global Hotel Program Manager
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
L3 Support Specialist
NTT Ltd —Guadalajara, Jal.
- Oracle
- Administración de personal
- DevOps
- Seguro de vida
14d

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Desktop Support Associate-Helpdesk

NTT Ltd -
Guadalajara, Jal.

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Información del empleo

Cualificaciones

Centro de llamadas
Inglés
Bachillerato
Mecanografía
Requisitos comerciales

Descripción completa del empleo

Req ID: 384684

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

All candidates are required to be shift flexible.  Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.

NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.

Job Responsibilities Include:

This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365
All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift.
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality
Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
Responsible for driving resolution of incidents on a 24/7 desk
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Ensure a quiet, private workspace with high speed, wired internet
Travel up to 10% of the time, if required
Lift up to 25 lbs. if needed for equipment setup
Have a working cell phone for manager communication and Two-Factor Authentication

 

Basic Qualifications:

Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)
Minimum of 1 year of technical troubleshooting experience
High school diploma or equivalent required

Preferred Skills:

Experience in a call center environment
Demonstrate a service philosophy in all interactions with clinicians and colleagues
Effective communication and interpersonal skills
Proficient typing and English language skills (both verbally and in writing)
Strong listening capabilities to fully understand caller’s needs / requests
Exceptional ability to work optimally in a fast-paced environment

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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Refina tu búsqueda

cloud security empleos en guadalajara, jal

Desktop Support Associate-Helpdesk

IT Infrastructure Engineer

Entry Level - Maintenance Renewals

Lead Cloud Identity Engineer

Cloud Migration Engineer

CyberSecurity Engineer | Microsoft

CloudOps Engineer

AWS Cloud Architect Sr - 2806

Salesforce Marketing Cloud Regional Lead

People Care AI Process Analyst

Full Stack Java Tech Lead - Angular, DevOps

Senior Delivery Readiness & Enablement Manager

Front End Angular (Hybrid, CDMX)

Staff Consulting Architect - Cloud Native (NKP)

Country HR US Business Integrator

Hybrid Cloud Executive Analytics & BI Architect

Penetration Tester

JDE Batch Jobs/Integrations Consultant

Global Hotel Program Manager

L3 Support Specialist

Quiero recibir la alerta de empleo más reciente para cloud security en guadalajara, jal

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