10 publicaciones de empleo destacadas de it technician en ciudad de méxico, dif (¡Están contratando!)

IT Support Specialist II
Ware Malcomb —Ciudad de México, CDMX
- Tiempo completo
- AutoCAD
- Inglés
- Microsoft Office
Postulación rápida
23h
Técnico Mecánico
AIRBUS HELICOPTERS MEXICO, S.A. de C.V. —Ciudad de México
- Tiempo completo
- Mantenimiento
- Bachillerato
- Educación
- Seguro de vida
Técnico Mecánico de Helicópteros (MRO) [Banco de Talentos]
AIRBUS HELICOPTERS MEXICO, S.A. de C.V. —Ciudad de México
- Tiempo completo
- Mantenimiento
- Bachillerato
- Recursos humanos
Lead Technical Support - Blades
Vestas —Ciudad de México, CDMX
- Tiempo completo
13d
Manager - Property Systems
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
Implementation Engineer (Cisco/Omnichannel CX) -CONNECT
Sutherland —Ciudad de México, CDMX
- Administración de personal
- Informática
- Java
Operations Manager
Vestas —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mantenimiento
- Inglés
Customer Care Manager
JBT Marel —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Mantenimiento
- Inglés
- Seguro dental
- Seguro de la vista
Dispatcher
Vestas —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Inglés
- Experiencia en bases de datos
Helpdesk Technician
Ultimate Jet Vacations —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
Postulación rápida
19h

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IT Support Specialist II

Ware Malcomb -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 23 horas

Cualificaciones

AutoCAD
Inglés
Microsoft Office
Adobe Creative Suite
Revit
VoIP
Licenciatura
SharePoint
Sketchup
Ciberseguridad
Gestión de venta al por menor
Directorio activo

Descripción completa del empleo

Are you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries. Our team-oriented, collaborative approach ensures that every project is a blend of visionary design, seamless project delivery, and we are actively engaged with both the community and the industry. Discover our vibrant culture to get an inside look into life at Ware Malcomb and the programs we offer. https://waremalcomb.com/life-at-ware-malcomb/

The IT Support Specialist II is responsible for supporting our end users in the local office and other offices in the region, as assigned by IT leadership. This support role has the primary responsibility of troubleshooting and/or triaging tickets from WM team members onsite and remote, and also functions as a mid-level escalation point for various technologies.

Your Role

This is a mid-level IT support role that serve as an escalation resource of the helpdesk team
Work hours are 8:00 AM – 5:00 PM, local time; afterhours work as-needed to complete open tasks
Provide excellent customer service through effective communication and active engagement.
Resolve IT requests within established Service Level Agreements (SLA).
As needed, escalate IT issues to senior-level technicians, infrastructure team or IT management
Manage own help desk system queue to ensure timely response and resolution times.
Assist other team members to help balance the IT workload.
Develop and maintain a close working relationship with the IT team and end users.
Effective assignment and recovery of IT assets in the assigned region.
Maintain accurate inventory of all hardware and software.
Anticipate the unique needs of each office by engaging with its local representatives.
Be continuously alert and responsive to the ever-evolving needs of the staff in the region.
Active contributor of technical solutions and documentation.
Support a minimum of 3 offices with over 100 employees total.
Assist efforts involving office buildouts, expansions or moves.
Complete assignments as assigned by the Director of IT, Principal of IT or Ware Malcomb leadership.
Participate in after-hours work, and travel to various work sites, as needed.

Qualifications

Knowledge of infrastructure and cybersecurity fundamentals.
Able to safely lift or carry equipment weighing up to 25 lbs. and reach for overhead items.
Bachelor’s degree or equivalent combination of technical training/work experience.
Minimum of three (3) years of support experience with the following:
- Windows 10/11, Active Directory, Office 365, MS Office, PC imaging, software updates
- Applications: AutoCAD, Civil 3D, Revit; Sketchup, Adobe Suite, SharePoint
- Network connectivity, VPN issues, remote work, Zoom, VoIP, mobile devices
- Troubleshooting hardware, software, network, printing and telecom issues
Analytical, critical and deductive reasoning required to troubleshoot user issues.
Effective communication of technical information to a less technical audience.
Clear, concise, professional and thorough oral and written communication skills.
Ability to multi-task, follow processes and procedures and take direction positively.
Ability to speak, understand and write in English.

This is a full-time, long-term position.

Established in 1972, Ware Malcomb is a dynamic, forward-thinking commercial real estate design firm providing professional architecture, interior design, civil engineering, branding, building measurement, structural engineering and MEP engineering services to clients throughout the world. With office locations throughout the United States, Canada, Mexico and Brazil, the firm specializes in the design of office, industrial, science & technology, healthcare, multifamily, retail, hospitality and public/institutional projects.

The firm is also ranked among the top 10 Architecture/Engineering firms in Engineering News-Record’s Top 500 Design Firms and the Top 30 Interior Design Firms in Interior Design magazine’s Top 100 Giants. For more information, visit waremalcomb.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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it technician empleos en ciudad de méxico, dif

IT Support Specialist II

Técnico Mecánico

Técnico Mecánico de Helicópteros (MRO) [Banco de Talentos]

Lead Technical Support - Blades

Manager - Property Systems

Implementation Engineer (Cisco/Omnichannel CX) -CONNECT

Operations Manager

Customer Care Manager

Dispatcher

Helpdesk Technician

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