20 publicaciones de empleo destacadas de customer service team lead en guadalajara, jal (¡Están contratando!)

Customer Support Representative CSR
Intugo —Ciudad Del Sol, Jal.
- $16,000 por mes
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Programa de referidos
Postulación rápida
HEAD OF PROGRAM MANAGEMENT (HYBRID)
Hella —Tlaquepaque, Jal.
- Administración de personal
- Inglés
- Maestría
Cross Border Operations Manager | Dayshift
Rapido Solutions Group —Guadalajara, Jal.
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
7d
IT Asset Disposition Operations Manager
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Licenciatura
- Mejora continua
Senior KYC Analyst
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Análisis de datos
- Licenciatura
- Liderazgo
Specialist - Customer Care - Collections 4A
EDM S de RL de CV —Zapopan, Jal.
- Administración de personal
- Mercadotecnia
- Servicio al cliente
Postulación rápida
Senior Director – Market Marketing
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Investigación
10d
Global Hotel Program Manager
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Senior Manager, Print Planning, Service Supply Chain
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Licenciatura
Operations Project Manager III
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Buyer-Direct and Indirect
Multi-Color Corporation —Guadalajara, Jal.
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida
Senior Credit, Collections and Cash Applications (CCCA) Analyst
Brown-Forman —Guadalajara, Jal.
- Microsoft Excel
- Administración de personal
- ERP systems
Commodity Manager
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Español
- Microsoft Excel
- Administración de personal
Inside Sales Representative
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
6d
Banamex Asesor Hipotecario Canal Desarrollos - Guadalajara
Citi —Guadalajara, Jal.
- Incluye fines de semana
- Experiencia en ventas
- Licenciatura
- Sin título de educación superior
14d
Senior Recruiter
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Technical Support Representative
Peek —Guadalajara, Jal.
- $20,800 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
Site Procurement Manager
Infineon Technologies AG —Guadalajara, Jal.
- Administración de personal
- Inglés
- Microsoft Office
13d
JDE Functional Lead-LATAM
Vantive —Guadalajara, Jal.
- Administración de personal
- Informática
- ERP systems
Carrier Success Representative
Arrive Logistics —Guadalajara, Jal.
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Seguro de la vista
- Programa de referidos
Postulación rápida

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Customer Support Representative CSR

Intugo
Ciudad Del Sol, Jal.

Postulación rápida

Información del empleo

Tiempo completo
$16,000 por mes

Beneficios

Estacionamiento gratuito
Vales de despensa
Estacionamiento para empleados
Programa de referidos
Estacionamiento de la empresa

Cualificaciones

Chat en vivo
Experiencia en ventas
Servicio al cliente
Inglés
Atención al cliente
Venta telefónica

Descripción completa del empleo

DEPARTMENT DESCRITPION:

Martindale-Avvo is subsidiary of Internet Brands*,a leader in providing online marketing solutions for small to medium-sized practice-based businesses. Martindale-Avvo comprises some of the leading players in the online legal space, including brands that have been trusted for generations: Martindale-Hubbell®, Avvo® and Nolo®. We provide comprehensive legal marketing solutions including real-time lead generation, online legal profiles, live chat and online marketing services like reputation, SEO and PPC to small and mid-sized law firms. Our network of resources, including Martindale.com, Avvo.com, Lawyers.com℠, Nolo.com and other top-ranking destinations, attracts over 25 million consumers per month — making us the largest legal network online.

JOB DESCRIPTION:

This position provides high quality telephonic / non-telephonic support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase Martindale-Avvo revenues. Additionally, this position initiates the escalation process for unresolved customer problems. CS Representatives performing at this level will be required to utilize skills from training, education, or experience to fulfill their daily responsibilities. Representatives with advanced education, experience or certifications will be expected to share their skills and knowledge into the department to continually improve the overall knowledge of the staff. In addition, this position will work in a team environment to maximize individual and team performance.

RESPONSIBILITIES:

-Work includes assisting customers telephonically or non-telephonically with service and support issues; Types of inquiries received include Billing inquiries, Payments, listing updates, Website Content Updates and troubleshooting of portal access issues.
-Diagnose and resolve problems utilizing department tools, resources, business judgment and expertise, resulting in increased customer confidence with Martindale-Avvo products.
-Individuals are expected to perform as positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.
-Ensure productivity and quality levels are met in order to meet and exceed customer expectations.
-Provide proactive support to segmented customer groups.
-Provide customers with expert advice that will assist them in achieving the highest possible visibility on the web. This may range from online collaboration to search engine optimization tips.
-Participate in identification and prioritization of training and provide informal coaching to members of their team.
-Project participation and idea generation that insures continuous improvement of department tools and resources.
-Must be able to support and resolve confidential Ratings inquiries.

QUALIFICATIONS:

Associate degree or higher preferred.
Previous experience in a telephonic or personal customer contact position is preferred.
Customer service orientation.
Excellent communication skills, written and verbal.
Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers.
Martindale-Avvo products experience a plus.

SHIFT:
TRAINING 8:00AM TO 4:00PM GDL TIME (1-2 WEEKS)
SCHEDULE IS ASSIGNED AFTER TRAINING, COULD BE: 7AM-4PM / 9AM-6PM / OTHER COMBINATIONS (CHANGE WITH DAYLIGHT SAVINGS)

SALARY AND BENEFITS:

MONTHLY BASE SALARY $16000
MONTHLY ATTENDANCE BONUS $1500 (PAID IN WEEKLY PARTS OF 345.39)
$1500 FOOD STAMPS
4% SAVINGS STAMPS
15 DAYS CHRISTMAS BONUS (INCREASES 1 DAY PER YEAR, UP TO 21 DAYS)
ALL OTHER LAW BENEFITS: VACATIONS, IMSS, PROFIT SHARE

Tipo de puesto: Tiempo completo

Sueldo: $16,000.00 al mes

Beneficios:

Estacionamiento de la empresa
Estacionamiento gratuito
Programa de referidos
Vales de despensa

Idioma:

Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Postulación rápida

Refina tu búsqueda

customer service team lead empleos en guadalajara, jal

Customer Support Representative CSR

HEAD OF PROGRAM MANAGEMENT (HYBRID)

Cross Border Operations Manager | Dayshift

IT Asset Disposition Operations Manager

Senior KYC Analyst

Specialist - Customer Care - Collections 4A

Senior Director – Market Marketing

Global Hotel Program Manager

Senior Manager, Print Planning, Service Supply Chain

Operations Project Manager III

Buyer-Direct and Indirect

Senior Credit, Collections and Cash Applications (CCCA) Analyst

Commodity Manager

Inside Sales Representative

Banamex Asesor Hipotecario Canal Desarrollos - Guadalajara

Senior Recruiter

Technical Support Representative

Site Procurement Manager

JDE Functional Lead-LATAM

Carrier Success Representative

Quiero recibir la alerta de empleo más reciente para customer service team lead en guadalajara, jal

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