Responsible to manage and monitor current and new customers quality management systems in the organization to assure requirements and specifications.
Roles and responsabilities
- Coordinate and review with work team, control plan, reaction plan, technical specification and quality critical features that must be accomplish by production area in product manufacturing.
- Lead to multidisciplinary team to assure the permanent corrective actions in quality management systems and in customer sites due to warranty claims to assure the accomplish manufacturing product in production line and quality targets.
- Manage Current and New Customer Sites to answer on time due to Warranty Claims.
- Execute statistical analysis – related to product survival/fails (MIS, Miles, MT etc.)
- Validate Permanent and Preventive Corrective actions due to Warranty claims and suggest “Read Across” as needed to prevention.
- Validate Error proofing Equipment (Error & Mistake Proofing) due to Warranty claims and suggest “Read Across” as needed to prevention.
- Promote continues improvement and quality assurance systems to reduce Warranties.
- Supervise the correct execution of counter measurements in Plant, base of Suppliers, due to Warranty claims. Once implemented by Quality Team and SDE/SQA Plant.
- Use continuous improvement tools and Problem Solving (5’s, Process Maping, DOE, Kaizen,8D´s/Red Alert, etc.) in analysis and PCA’s, as well as administration and compliance define by customer (GIM o equivalent).
Education, experiance and training.
Industrial Engineering, Mechanical Engineering, Automotive EngineeringIngeniería Automotriz or similar.
Customer Sites NA, PRAS Plus, EWT, WIS, QNA, GART, SAWRP, GIM, PRTS, Part Link, QIMS, QDAP, Palantir, WAH & SQIDS.
2 years of experience in Automotive area or similar.
Knowledge of quality system in ISO&TS/16949
Slim Manufacturing knowledge and Analysis of Problem Solving.
Core Tools Knowledge and Basic Quality Automotive Tools.
Advanced English.
Internal Use Only: Salary
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