Latin America (100% Remote) · Full-Time
Build the talent engine behind every great hire and every great retention story. You'll lead recruitment and staffer success end-to-end — attracting the right people, supporting them once they're here, and building the systems that make both possible at scale.
ABOUT THE ROLE
You'll head up CAS's Talent function, reporting to the Director of Operations and owning two halves of the same equation: bringing in the right people, and making sure they thrive once they're hired. You'll set the recruitment strategy, run the funnel, and build pipelines for the roles that come up again and again — then turn around and design the programs that help staffers grow, perform, and stay.
You'll lead the Talent team, partner with department heads on hiring plans, work with HR/Operations on the policies that shape a staffer's experience, and bring data discipline to all of it — tracking time-to-hire, retention, and performance trends, then using what you learn to keep tightening the system.
This is a high-impact leadership role for someone who's done recruitment and people success before and wants to own both at the strategic level.
The Ideal Candidate
You think in funnels and feedback loops — you don't just hire, you build the system that hires
You've sat on both sides: recruiting top talent and helping them succeed once they're in
You can move from a workforce-planning conversation to a 1:1 coaching moment without losing the thread
You're data-driven but human-first — metrics inform you, but people decisions still need judgment
You believe culture isn't a slogan; it's the sum of how leaders show up every day
WHAT YOU'LL OWN
Recruitment Strategy & Execution
Build the engine that brings in great people.
Develop and execute talent acquisition strategies that meet current and future staffing needs
Oversee the full recruitment lifecycle — job posting through onboarding — and own candidate experience
Build and maintain pipelines for critical and recurring roles
Set and track recruitment KPIs (time-to-hire, source quality, offer acceptance)
Staffer Success & Retention
Help the people we hire thrive.
Design and lead initiatives that help staffers excel and grow in their roles
Monitor performance, provide feedback, and design clear development pathways
Identify drivers of satisfaction, motivation, and retention — and act on them
Champion a culture aligned with company values and high performance
Team Leadership
Lead the Talent team.
Manage and develop the Talent team; set clear goals, provide mentorship, and grow the next leader
Partner with department heads to align hiring with workforce planning
Collaborate with HR/Operations to ensure policies and processes enable success
Measurement & Continuous Improvement
Lead with data; tune with judgment.
Track and report on time-to-hire, performance trends, and retention metrics
Continuously improve recruitment and staffer success processes based on data and feedback
Surface insights to the Director of Operations and broader leadership team
WHAT YOU'LL BRING
Proven experience in recruitment leadership and employee success/engagement leadership
Strong interpersonal and communication skills; able to influence across levels
Strategic mindset paired with hands-on execution
Ability to foster an inclusive, supportive, and high-performance work environment
Comfortable working with data — KPIs, dashboards, retention analyses
Experience leading and developing a team
Confident written and spoken English
Preferred (nice to have):
Background in staffing, outsourcing, or BPO environments
Familiarity with ATS platforms (e.g., Ashby, Greenhouse, Workable)
Experience scaling talent functions in a fast-growing company
03 HOW WE WORK
Quality: Structured processes, clear KPIs, and consistent candidate and staffer experiences
Security: MFA, least-privilege access, and secure file sharing are non-negotiable
Collaboration: Slack/Zoom/Teams standups, shared dashboards, and predictable leadership cadence
WHY CAS IS DIFFERENT
We don't operate like a gig platform, a freelance marketplace, or short-term staffing. We're building a real company — and we invest accordingly. At CAS, you get:
Career-level USD compensation based on experience and scope (leadership-level positioning for this role)
Permanent remote work — done right
Full company equipment provided (laptop, monitor, accessories)
15 days PTO annually + local holidays off
Guaranteed annual increases
Referral rewards up to $1,000
Monthly flexible stipend (CAS Flex Perks)
Structured onboarding and support
A culture that actually shows up
EMPLOYMENT & EXCLUSIVITY
This is a full-time leadership role based in the Latin America. Full-time exclusivity is required — candidates must not hold other part-time or freelance engagements once hired. Conflict-of-interest checks may apply.
APPLICATION PROCESS
Application & Prescreening
Leadership Assessment
Profile and Pre-interview Preparation
Executive Interview
Employment Offer and Onboarding
READY TO TAKE THE NEXT STEP?
Your next big career move starts here.
https://jobs.ashbyhq.com/cas
