20 publicaciones de empleo destacadas en b connect (¡Están contratando!)

Customer Advocate (Project-based)
Boldr —Guadalajara, Jal.
- Home Office (Desde casa)
- Servicio al cliente
- Microsoft Office
- Habilidades de comunicación
Postulación rápida
1d
Marketing Coordinator
PayJoy —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Seguro dental
- Seguro de la vista
3d
Especialista Middleware (Java + DevOps)
Acute Talent —Colonia Polanco, CDMX
- $85,000 a $90,000 por mes
- Tiempo completo
- Oracle
- DevOps
- Java
Postulación rápida
Principal Analyst Workforce & Service Performance
Zendesk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- PMP
Business Optimization Manager - Payments
PPRO —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Informática
- Análisis de datos
- Inglés
- Seguro dental
- Descuento de gimnasio
Regional Industrial Engineering Project Leader
Corning —Reynosa, Tamps.
- Inglés
- Maestría
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Senior Software Engineer - Frontend
kraken —Argentina, S. L. P.
- Tiempo completo
- Inglés
- JavaScript
- Desarrollo de software
2d
Education Sales Representative
WorldStrides —Mérida, Yuc.
- Microsoft Powerpoint
- Experiencia en ventas
- Servicio al cliente
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
11d
Senior Analyst, Digital Marketing
Whirlpool —Apodaca, N. L.
- Microsoft Excel
- Administración de personal
- Mercadotecnia
Strategic Sourcing Analyst
Rockwell Automation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Paid Search Senior Specialist
Tinuiti —City, Hgo.
- Incluye fines de semana
- Microsoft Excel
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Phone lead qualifier
WorldStrides —Mérida, Yuc.
- Microsoft Powerpoint
- Experiencia en ventas
- Servicio al cliente
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
11d
Associate Director, Business Optimization - Payments
PPRO —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Análisis de datos
- Inglés
- Licenciatura
- Seguro dental
- Descuento de gimnasio
Japanese Language, Camp Fuji, The Undergraduate School - Adjunct Faculty
University of Maryland Global Campus —Campeche
- Tiempo completo
- Doctorado
- Maestría
- Experiencia en enseñanza
- Seguro dental
- Seguro de la vista
12h
Business Development Representative
WorldStrides —Mérida, Yuc.
- Microsoft Powerpoint
- Experiencia en ventas
- Servicio al cliente
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
11d
Phone Lead Generation
WorldStrides —Mérida, Yuc.
- Microsoft Powerpoint
- Experiencia en ventas
- Servicio al cliente
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
11d
Director, Global Employment
Boldr —Mérida, Yuc.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Habilidades de comunicación
Postulación rápida
Integration Engineer
WorldStrides —Mérida, Yuc.
- Azure
- Administración de personal
- Informática
- Descuentos y precios preferenciales
- Seguro dental
Postulación rápida
Technical Support Advocate T1
Boldr —Mérida, Yuc.
- Tiempo completo
- Trabajo híbrido
- Inglés
Postulación rápida
11d
Cocinero B Naviva
Four Seasons —Punta, S. L. P.
- Tiempo completo
- Preparación de alimentos
- Resort
- Descuento de empleados
1d

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Customer Advocate (Project-based)

Boldr -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Hace 1 día

Cualificaciones

Chat en vivo
Google Docs
Servicio al cliente
Microsoft Office
Habilidades de comunicación

Descripción completa del empleo

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr impact.
We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY
We do our best work by being CURIOUS
We grow by remaining DYNAMIC
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism
Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved
Ensure proper and timely escalation of issues to meet internal and external expectations
Identify opportunities and recommendations for continuous process improvement
Deliver service excellence and maximize customer service and satisfaction
Work with the external team to stay updated on product and service knowledge

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious and authentic, just like us! #beboldr

An analytical and critical thinker, with an eye for even the most minute of details
Passionate about client satisfaction

Requirements

YOU HAVE…

6 months to 1 year of customer service experience (may it be email, phone, or chat support)
Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
Excellent reading comprehension, verbal, and written communication skills
Strong and effective phone contact handling skills
An ability to understand and communicate complex ideas to customers, both verbally and in written form
Aptitude to quickly learn and navigate new technology, systems, and applications
Ability to accept feedback gracefully and with an open mind
Intermediate understanding of common Customer Experience best practices
Customer orientation and ability to adapt/respond to different types of characters

Postulación rápida

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b connect empleos

Customer Advocate (Project-based)

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Principal Analyst Workforce & Service Performance

Business Optimization Manager - Payments

Regional Industrial Engineering Project Leader

Senior Software Engineer - Frontend

Education Sales Representative

Senior Analyst, Digital Marketing

Strategic Sourcing Analyst

Paid Search Senior Specialist

Phone lead qualifier

Associate Director, Business Optimization - Payments

Japanese Language, Camp Fuji, The Undergraduate School - Adjunct Faculty

Business Development Representative

Phone Lead Generation

Director, Global Employment

Integration Engineer

Technical Support Advocate T1

Cocinero B Naviva

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