20 publicaciones de empleo destacadas de associate technical en guadalajara, jal (¡Están contratando!)

Customer Service Support Representative
Siemens —Zapopan, Jal.
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Salesforce
- Inglés
8h
Senior Employee Service Associate
IGT —Zapopan, Jal.
- Administración de personal
- Mantenimiento
- Mejora continua
Embedded SW Engineer - Computer Enhanced
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Informática
- Inglés
- Programa de referidos
Postulación rápida
Verification and Validation Engineer
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- C++
Postulación rápida
Software Development Specialist Advisor
NTT Ltd —Guadalajara, Jal.
- Informática
- Licenciatura
- Desarrollo de software
Planner Scheduler
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en control de inventarios
- Seguro de vida
13d
Senior Network Engineer
Luxoft —Guadalajara, Jal.
- Azure
- Inglés
- Python
Embedded Software Engineer
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Azure
- Administración de personal
- DevOps
Postulación rápida
Sr. Mechanical Engineer
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- CAD
- Preparación de alimentos
- Licenciatura
Postulación rápida
Operador de Almacén
IGT —Zapopan, Jal.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
SAP MM
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- ERP systems
Associate Production Supervisor
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Licenciatura
- Sin título de educación superior
Associate Brand Manager
Brown-Forman —Guadalajara, Jal.
- Administración de personal
- Mercadotecnia
- Inglés
Associate Director External Quality
AstraZeneca —Zapopan, Jal.
- Administración de personal
- Mejora continua
- Sin título de educación superior
6d
Pricing Specialist
OMRON —Guadalajara, Jal.
- Microsoft Excel
- Oracle
- Microsoft Outlook
Postulación rápida
Supervisor Asociado de Producción
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Ensamblaje
- Licenciatura
5d
Sr. Embedded SW Engineer I - ASW component
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Inglés
- Capacidad analítica
- Desarrollo de software
Postulación rápida
Team Lead - Accounting & Advisory(MX) Work From Office
MYCPE ONE —Guadalajara, Jal.
- Microsoft Excel
- Administración de personal
- ERP systems
Electrical Designer
Vestal Corporation —Guadalajara, Jal.
- Tiempo completo
- AutoCAD
- Administración de personal
- Microsoft Office
Postulación rápida
13d
SAP BTP Developer
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- DevOps
- Java
- JavaScript
- Programa de referidos
Postulación rápida

Quiero recibir la alerta de empleo más reciente para associate technical en guadalajara, jal

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Customer Service Support Representative

Siemens -
Zapopan, Jal.

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Información del empleo

Tiempo completo
Hace 8 horas

Cualificaciones

SAP CRM
Servicio al cliente
Salesforce
Inglés
Microsoft Office
Atención al cliente
Habilidades de comunicación

Descripción completa del empleo

Change the future with us!

Are you passionate about delivering exceptional service and solving challenges with creativity? At Siemens, we are looking for dedicated and talented professionals who not only address the evolving needs of our customers but also collaborate with curious minds to reinvent the future of work. If you embrace change and seek to make a difference, we invite you to join our team! Together, we will focus on what truly matters: improving lives with new ideas and the latest technology worldwide.

About the Role: Customer Service Representative

As a Customer Service Representative, you will be a key player in our customers' experience. Your mission will be to ensure superior interaction in every contact, using your skills to effectively solve problems and build lasting relationships.

Your Main Responsibilities Will Include:

Exceptional Customer Experience:
- Provide first-class customer service via phone, email, and online chat.
- Offer long-term solutions to our customers, utilizing creative problem-solving and collaborating across various functions within Siemens.
- Manage and respond promptly and professionally to inquiries received in Salesforce inboxes and queues.
- Monitor and support real-time online chat requests.

Operations Management and Support:
- Execute daily SAP transactions, including orders, returns, credits, debits, and quotes, with accuracy and speed, meeting established KPIs.
- Prioritize the daily workload of internal and external customer inquiries, recognizing urgency and acting accordingly, in constant collaboration with the Sales organization.
- Manage urgent orders and back-order reports.
- Provide user support on Siemens' online catalog and ordering platform.
- Monitor and expedite orders.
- Work with 3rd party suppliers on order execution, returns, customer inquiries, product selection, and timely order status resolution.

Problem Solving and Continuous Improvement:
- Support the personalized service model by building strong relationships with assigned zones, territory managers, and the customer base.
- Research issues and questions using available information and resources, and collaborate cross-functionally for process improvement and problem resolution.
- Identify, redirect, and/or escalate problems to appropriate resources according to customer support procedures.
- Log all cases (calls, emails, chats) in detail and precisely using the CRM tool, including customer contact information, support provided, product details, and resolution.
- Support ad-hoc customer support-related tasks not explicitly listed.

What We Are Looking For In You:

Education and Experience:
- Associate's degree in a related discipline (preferred).
- 2+ years of practical Customer Support experience.
Technical Skills:
- Strong experience with SAP
- Strong experience with Salesforce (highly desirable).
- Working knowledge of Microsoft Office.
Interpersonal and Communication Skills:
- Strong verbal and written communication skills; fluent English required (verbal and written).
- Team-centric and customer-centric attitude.
- Demonstrated ability to address customer inquiries/escalations.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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associate technical empleos en guadalajara, jal

Customer Service Support Representative

Senior Employee Service Associate

Embedded SW Engineer - Computer Enhanced

Verification and Validation Engineer

Software Development Specialist Advisor

Planner Scheduler

Senior Network Engineer

Embedded Software Engineer

Sr. Mechanical Engineer

Operador de Almacén

SAP MM

Associate Production Supervisor

Associate Brand Manager

Associate Director External Quality

Pricing Specialist

Supervisor Asociado de Producción

Sr. Embedded SW Engineer I - ASW component

Team Lead - Accounting & Advisory(MX) Work From Office

Electrical Designer

SAP BTP Developer

Quiero recibir la alerta de empleo más reciente para associate technical en guadalajara, jal

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