20 publicaciones de empleo destacadas en scm (¡Están contratando!)

SaaS Technical Account Manager
ITC HOME —Desde casa
- $1 por mes
- Tiempo completo
- Home Office (Desde casa)
- Oracle
- Administración de personal
- Servicio al cliente
Postulación rápida
1h
SCM AM Digitalization and Material Flow Expert
ZF LIFETEC —Gómez Palacio, Dgo.
- Tiempo completo
- ERP systems
- Inglés
- SQL
10d
SAP Supply Chain Transformation Lead
Johnson Controls —Reynosa, Tamps.
- Tiempo completo
- Administración de personal
- DevOps
- ERP systems
4h
Especialista Ingenieria
Schnellecke Logistics —Hermosillo, Son.
- $19,000 por mes
- Correo electrónico
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Estacionamiento gratuito
Postulación rápida
8d
Buyer II
Jabil Circuit —Chihuahua, Chih.
- Tiempo completo
- Experiencia en manufactura
Senior Product Line Purchasing Leader
Aptiv plc —Monterrey, N. L.
- Administración de personal
- Inglés
- Microsoft Office
- Seguro de vida
8d
Buyer II - IT & Professional Services
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Experiencia en manufactura
Industrialization Manager
Eaton —Ciudad Juárez, Chih.
- Licenciatura
- Presencial
- Experiencia en manufactura
Planning and Purchasing Specialist Professional
Hitachi Rail —Reynosa, Tamps.
- Tiempo completo
- ERP systems
- Licenciatura
- Mejora continua
1d
Purchasing Assistant
Eaton —López Portillo, Tamps.
- Bilingüe
- Administración de personal
- Inglés
8d
Global Supply Planner (GSP)
Motorola Solutions —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
6d
Buyer IV
Jabil Circuit —Chihuahua, Chih.
- Tiempo completo
- Experiencia en manufactura
Digital Transformation Agent - Divisional Process Expert
ZF —Monterrey, N. L.
- ERP systems
- Inglés
- Licenciatura
3d
Proto SCM COP Lead
Aptiv plc —Reynosa, Tamps.
- Microsoft Excel
- Inglés
- Liderazgo
14d
11 - Senior Manager, Supply Chain Planning & Inventory
Celestica —Monterrey, N. L.
- Microsoft Excel
- Administración de personal
- ERP systems
13d
Senior Analyst, Planning and Logistics - TTC
PKC Group —Torreón, Coah.
- Tiempo completo
- Microsoft Excel
- Gestión de inventario
- ERP systems
SAP OTC Analyst
BRP —Querétaro, Qro.
- Inglés
- Licenciatura
Workcell Materials Manager
Jabil Circuit —Chihuahua, Chih.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Trainee de Comercio Exterior (recién egresados)
YOBEL Supply Chain Management —San Martín Obispo, Méx.
- $11,464 por mes
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Estacionamiento gratuito
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
7d
Sr. Analyst - Process Analytics - SCM 4A
EDM S de RL de CV —Zapopan, Jal.
- Microsoft Excel
- Oracle
- Administración de personal
Postulación rápida
3d

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SaaS Technical Account Manager

ITC HOME -
Desde casa

Postulación rápida

Información del empleo

Por tiempo indeterminado | Tiempo completo
$1 por mes
Hace 1 hora

Cualificaciones

Inversión
Oracle
Administración de personal
Plurilingüe
Servicio al cliente
ERP systems
Inglés
Mejora continua
Administración de la cadena de suministro
Atención al cliente
SaaS
Gestión de cuentas

Descripción completa del empleo

Job Description – SaaS Technical Account Manager (TAM)

We are seeking an experienced Functional Technical Account Manager (TAM) to lead account management, customer engagement, and delivery governance for Oracle managed services projects. The ideal candidate will have strong functional expertise across Oracle SaaS/PaaS applications, particularly Oracle Fusion ERP Finance and/or Supply Chain Management (SCM), including application integrations. Having exposure to Manufacturing domain will be an added advantage.

This role requires a blend of functional knowledge, customer service excellence, project governance, problem management, and the ability to work closely with remote delivery teams to ensure timely and complete resolution of customer issues.

Location: Mexico.
Work Model: Remote.
Language Requirements: Professional fluency in Spanish and English is required, including the ability to communicate with customers, delivery teams, and global stakeholders.
Act as a trusted advisor and primary functional point of contact for customers across managed services engagements.
Provide strong account management, delivery governance, and customer service support.
Understand customer business processes, priorities, and critical issues, and coordinate the appropriate response.
Drive end-to-end resolution of customer-reported issues in collaboration with remote delivery engineers and support teams.
Review solution design documents, root cause analysis reports, and related delivery documentation.
Manage customer expectations by providing clear communication, realistic timelines, and regular status updates.
Mobilize internal teams and organizational resources to address critical customer situations.
Support continuous improvement of managed services processes through the use of tools, methods, automation, and innovation.
Stay current with emerging business models, ERP processes, Oracle application features, SaaS/PaaS capabilities, AI-enabled SaaS functionality, and technology trends.
Help customers maximize business value from their Oracle application investments.

Required Skills and Experience

Experience in managed services delivery, application support, implementation, or post-production support.
Strong functional understanding of ERP business processes, especially:

o Order-to-Cash

o Procure-to-Pay

o Finance operations

o Supply Chain Management processes

Prior Hands-on experience with Oracle Fusion ERP Finance and/or Oracle Fusion SCM would be an advantage
Familiarity with Oracle SaaS/PaaS application integrations.
Strong understanding of customer support, issue management, escalation handling, and problem management.
Ability to review and assess functional solution designs and RCA documentation.
Excellent customer-facing communication skills with a strong service orientation.
Ability to work effectively with remote delivery teams, technical teams, and business stakeholders.
Strong operational discipline, ownership mindset, and attention to detail.

Preferred Qualifications

Experience with AI capabilities in SaaS applications.
Exposure to other ERP platforms in addition to Oracle.
Experience working in large enterprise environments or global delivery models.
Knowledge of ITIL, service management, or managed services governance frameworks.
Experience supporting transformation, modernization, or continuous improvement initiatives.
Comfortable managing critical situations and complex stakeholder expectations.
Flexible and adaptable in a fast-changing business and technology environment.
Strong learning orientation with a desire to stay updated on product, process, and technology developments.

Sueldo: $1.00 al mes

Lugar de trabajo: Empleo remoto

Postulación rápida

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